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Reviews for The Briars

The Briars

The Briars

Jacksons Point, Ontario
4.1 out of 5 rating, 23 reviews
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Reviews

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  • Monica
    Monica Sent on 05/08/2025
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  • Colleen
    Colleen Sent on 26/07/2025
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    HUGE Disappointment!!!

    My fiancé and I just toured this venue with high hopes this would be the one for us (I was sold based on the website). When arriving the grounds looked unkept and the “resort” was dead on at Saturday. Also nothing about this place is remotely “spa like” We love historical buildings but this property is just not well taken care of and it’s such a shame. It has amazing potential. It only got worse when we walked in… the smell was awful and it felt so muggy and hot inside. When I asked she said the AC was broken. I went downstairs to use the washroom and it was gross and falling apart and everywhere you looked something was broken. Read the reviews of Trip advisor. I would never want my family to spend their money staying there as it was dirty and appeared understaffed. I my self would not feel comfortable stayed there. Also in my opinion I didn’t get a good vibe from the wedding planer, they were unprofessional in my opinion, didn’t seem prepared and did not talk about pricing with us even when we asked. The tour was extremely satisfactory. Whoever owns this place either needs to dump tons of money into this or sell and get new owners who will actually take care of this place. I’m sorry I don’t want to be rude I just am so disappointed and want to share that I think brides and grooms shouldn’t waste time touring this venue.
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  • Erica
    Erica Sent on 12/11/2024
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    Horrible experience-do not recommend

    The briars wedding coordinator Sharmaine that was assigned to the bride was the worst. She added a lot of hidden fees and stopped communicating with the bride after the final payment.

    Everything that was planned during final details meeting was not done on day off. The briars wedding coordinator did not coordinate the day off and did not provide the bride or wedding party with appetizers.

    Taking pictures the door was locked and the bride and wedding party were locked out of the reception venue after we took pictures after the wedding.

    Wedding coordinator was very unprofessional day of the wedding, had a scowl on her face the entire day, it made the bride feel very uncomfortable. Especially because the briars wedding coordinator did not speak to the bride at all day off until the end of the night when she was going home, she gave the bride a glass of wine.

    There is no bridal suite and the rooms and cottages are disgusting (bugs/hair) especially overpriced.

    The venue was beautiful outside and inside. Just get your own wedding planner!! And make sure don’t get taken advantage of over fees.
  • C
    Corinne Sent on 22/01/2024
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    Wedding Venue

    I’ll preface this review by saying at the end of the day, if you end up married to your person that’s all that really matters. It’s taken me some time to write this but I do think it’s important couples who are newly engaged be aware of our experience.

    Initially everything seemed to go quite well. We fell in love with the grounds and the old fashioned style. Their wedding package and what they said they offered was a bonus. Everything could be done in one place, they had a list of preferred vendors they worked with and we had a venue coordinator to support. It’s important to note, there is a difference between a venue coordinator, wedding coordinator, and wedding planner. We recognized and understood the Briars offered a “venue coordinator”.

    There were a few things we picked up on, however we are a very laid back couple and chose to roll with it. Our primary concern was the venue coordinator. They didn’t seem to know what they were doing, continuously forgot to do their job, requiring us to chase them down and remind them, and despite telling us they had what they needed ultimately fell through.

    The closer our wedding came, the worse the venue coordinator was. Ultimately it seemed they continually forgot about our wedding and were playing catch up even on the day of which made things exponentially more stressful. They neglected to do the basics of their job, were ill prepared and perhaps most egregious, doubled down and refused to take accountability. Everything from forgetting our final details meeting and needing to be reminded repeatedly, then seemingly not doing anything during the meeting? Not coordinating with our vendors, forgetting to do our timeline, forgetting who we assigned rooms to, forgetting the rehearsal ceremony, arguing with family day of about where things should go, and in general just not doing their job.

    To put it simply the venue coordinator was an absolute mess. We were incredibly disappointed. It was clear the venue coordinator’s communication with the Briar’s staff was also poor as no one seemed to be aware of what was going on. In the end, the venue coordinator hurried through the day and took off asap.

    The mess continued as we tried to pay our final bills and eventually I had enough of the rude, ignorant behaviour of the venue coordinator and demanded to speak only to the resort manager. Whether they simply were incompetent in their role, had too “high of a workload”, or any other excuse they came up with it just was not acceptable. A wedding should not be the casualty of someone else’s poor performance. We received no apology from the venue coordinator who spoke over us and insisted we were to blame for everything. After finally speaking with the manager we came to a satisfactory resolution. But our memories of our wedding day will always be somewhat tainted because of this experience.

    While the Briars is a beautiful place, and the general staff were friendly and apologetic for the lack of support we received from our venue coordinator I simply would not recommend them as a venue. I would not want another couple to go through the stress we did. If not for our other vendors and family it might have turned out quite different.
  • J
    Jordan Sent on 06/09/2023
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    Wonderful! Great to work with!

    Gorgeous venue, amazing food and very helpful throughout the whole wedding process!
  • Abby
    Abby Sent on 31/10/2021
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    Our dream wedding

    The Briars is not only a beautiful resort but also a dream venue. The rustic decor and charm is unmatched to another venues. The staff are amazing and made our weekend so much more amazing.
    Michelle is amazing and it was so nice to work with her, and Jame the chef is UNREAL! Everyone loved the food!!
    My husband and I can’t wait to go back! We have decided every year we will go back for weekend on our wedding anniversary!
    The briars gave my husband and I our dream wedding!
  • Michelle
    Michelle Sent on 10/10/2021
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    They saved our wedding!!

    I can't say enough good things about the Briars. We got married there in October 2nd, and the entire staff was incredible!!! First, they went above and beyond to ensure that our "COVID" wedding was just as special while still adhering to all regulations and ensuring all our guests were safe. Second, the staff was incredible!!! Our bar tender knew his stuff and was so fun; all the wait staff was kind and helpful. I can't say enough about them. Third, the food was out of this world!! Everyone of our guests talked about this being the best meal they have had!!! My hat goes off to the chef. When we realized we would be married during a pandemic, our hearts sunk, but everyone who helped us at the Briars (Dave, Michelle, the wait staff, the chefs, the bartenders, etc.) made sure that we had a wedding that far exceeded our dreams. We can't thank them enough for our lifetime of memories!!
  • Charlotte
    Charlotte Sent on 30/08/2019
    4.6 out of 5 rating
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    Gorgeous Venue and Excellent Staff

    Overall, the experience with the Guild Inn was wonderful. Our coordinator Cassandra was great to work with since we booked the venue in January. In the 8 months we had to plan our wedding, she was very responsive and informative. She communicated all questions and details to our planner and cc'd us along the way for transparency. Our 'Day-Of' staff was excellent. I can't remember the Hall manager, but she was super helpful and friendly. She provided any help to our guests and vendors. Meyer was AMAZING! He was great to work with and coordinated between our AV supplier, the band/DJ and our MC. The music and speeches sounded great, and the lighting was beautiful.

    The food was delicious, even though my wife and I didn't get a chance to get a lot of it as we were non-stop running around! Our guests mentioned they really enjoyed the main dining meals, hors d'oeuvres and drinks. Depending on your bar package that you select, there may be limited variety of liquors so make sure to double check with the venue before you choose your package.

    The bridal suite was great, there is a sink and plenty of natural light, coffee table and couches around. However, it would've been nice to have a bathroom stall available as well, as people had to change in the public bathroom next door. A few of us had to use the accessible restroom to change/freshen up - not a huge deal though just not so much privacy. It would also be nice to have a hook or a rack for keeping our dresses/suits/change of clothes organized and easy for changing/steaming. They gifted us chocolate dipped strawberries which was a nice touch. It would be nice if there was larger mirror (full length would be ideal) and more counter space or table to place stuff on.

    We had a wonderful time at the Guild Inn. We would highly recommend the venue to anyone looking for a beautiful space to get married or hold any special event. The space and public park behind the venue is really special and the staff was excellent and accommodating. Thank you Guild Inn all your effort this past year with helping make our special day feel perfect.
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    Alli Sent on 12/08/2019
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    Amazing Wedding Venue

    We had our wedding at the Summer House. It was absolutely beautiful. Martha was outstanding to work with! The food was absolutely delicious, our guests kept raving about it!! We stayed in the Mayfair lodge which had 10 private rooms and a common area where we hosted a laid back rehearsal dinner on the Friday. Everything about the Briars was absolutely perfect. Thanks to Martha and everybody there!!
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