Reviews for The Beach Club Resort

Name: The Beach Club Resort
Address: 181 Beachside Drive, Parksville, British Columbia, V9P 2H5
Rating: 2.2

The Beach Club Resort

Parksville, British Columbia

2.2 out of 5 rating, 3 reviews

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Reviews

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2.2 out of 5 rating

2.2

3 reviews

Recommended by 44% of couples

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Quality of service
2.3 out of 5 rating
Response time
2 out of 5 rating
Professionalism
2.3 out of 5 rating
Value
2 out of 5 rating
Flexibility
2.3 out of 5 rating

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+14 User photos

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Erin Sent on 07/06/2023

4.6 out of 5 rating
- Quality of service
  5 out of 5 rating
- Response time
  4 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  4 out of 5 rating
- Flexibility
  5 out of 5 rating
Elegant, inclusive, smooth

Our event went very smooth at beach club. The food for the reception was delicious and all
Staff very attentive. Planning the wedding abroad was smooth with Billie Lutz as our contact and we were well looked after while there for the weekend. Especially as we had a large group travelling abroad for the event. The hotel
Spa was fantastic and serving staff of the restaurants very good. Restaurant food was average 7/10 but the banquet food for the wedding was excellent 9/10

Our event went very smooth at beach club. The food for the reception was delicious and all
Staff very attentive. Planning the wedding abroad was smooth with Billie Lutz as our contact and we were well looked after while there for the weekend. Especially as we had a large group travelling abroad for the event. The hotel
Spa was fantastic and serving staff of the restaurants very good. Restaurant food was average 7/10 but the banquet food for the wedding was excellent 9/10
- +10 Photos
The Beach Club Resort's reply:

Erin,
I appreciate your kind compliments not only to me but our entire Teams involved in making your Wedding day such a beautiful occasion for you and your guests. It was a pleasure to have met you and Simon and working with you so close to create such a memorable experience for you both.

Best wishes to you always.

Billie Lutz
Sales & Catering Manager
The Beach Club Resort
- +3 Photos
Crystal Sent on 31/08/2021

1 out of 5 rating
- Quality of service
  1 out of 5 rating
- Response time
  1 out of 5 rating
- Professionalism
  1 out of 5 rating
- Value
  1 out of 5 rating
- Flexibility
  1 out of 5 rating
Terrible do NOT recommend

Would not recommend this venue to ANYONE. We had to cancel our wedding to do covid (fiancé is from UK and can’t get back here due to covid) and they told us when we booked if we had to cancel due to covid we would have deposit returned…absolutely a bold faced lie. Never got our deposit back..the offered to move th date instead but during the time between signing the contract for the first date and the need to cancel they were terrible to get a hold of. Promised discounted rooms for guests and when they tried booking suddenly there was no discount code for them…impossible to get them on the phone and when we did were told “we’ll...

Would not recommend this venue to ANYONE. We had to cancel our wedding to do covid (fiancé is from UK and can’t get back here due to covid) and they told us when we booked if we had to cancel due to covid we would have deposit returned…absolutely a bold faced lie. Never got our deposit back..the offered to move th date instead but during the time between signing the contract for the first date and the need to cancel they were terrible to get a hold of. Promised discounted rooms for guests and when they tried booking suddenly there was no discount code for them…impossible to get them on the phone and when we did were told “we’ll deal with the discounts later”. How do you explain that to guests who would like to know their costs?!! Had reservations about dealing with them once they were hard to get a hold of and even more so over the room booking issues so bu the time we realized the wedding wasn’t going to be able to go ahead as the groom was stuck in the UK we wanted our money back and didn’t want to rebook with them as there was nothing stress free about the entire process after we signed the contract
Jennifer Sent on 27/10/2020

1 out of 5 rating
- Quality of service
  1 out of 5 rating
- Response time
  1 out of 5 rating
- Professionalism
  1 out of 5 rating
- Value
  1 out of 5 rating
- Flexibility
  1 out of 5 rating
Do not book your wedding here!

Had a terrible experience with this vendor! Booked them for my wedding 2 years in advance. COVID hit, fiancé and I lost our jobs at 1.5 years in. They weren’t responsive in the 6 months after we signed as to questions I had about the venue. Then once Covid hit we decided to take the hit on the deposit and cancel until our finances were more predictable. At first they told us we couldn’t. Then they realized we weren’t this coming August but the following (1.5 years away) August. Even thought this August is far enough away to cancel as well. Then they took weeks to respond with a cancellation and rather than a cancellation form it was just...

Had a terrible experience with this vendor! Booked them for my wedding 2 years in advance. COVID hit, fiancé and I lost our jobs at 1.5 years in. They weren’t responsive in the 6 months after we signed as to questions I had about the venue. Then once Covid hit we decided to take the hit on the deposit and cancel until our finances were more predictable. At first they told us we couldn’t. Then they realized we weren’t this coming August but the following (1.5 years away) August. Even thought this August is far enough away to cancel as well. Then they took weeks to respond with a cancellation and rather than a cancellation form it was just email confirmation. 2 weeks to email back when your job is to run weddings. I had read other reviews prior to booking them about the terrible communication but they seemed good at first.. I should’ve listened.