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Weddings

Reviews for Hilton Vancouver Airport

Hilton Vancouver Airport

Hilton Vancouver Airport

Richmond, British Columbia
4.9 out of 5 rating, 7 reviews
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Reviews

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  • Quality of service
    5 out of 5 rating
  • Response time
    5 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value
    5 out of 5 rating
  • Flexibility
    4.9 out of 5 rating

Awards

7
  • Fiona
    Fiona Sent on 14/10/2024
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    Beautiful venue and professional team

    We are super happy we chose Hilton for our wedding. The venue was beautiful and the team was very helpful and accommodating throughout the planning process and on the day of the wedding. Shaunella was very responsive and gave us a lot of helpful tips during the planning process. Every staff was friendly and welcoming. Our guests thought the location is convenient and parking was easy. They were also very happy with the food choices. Hilton wedding packages made the planning easy. The complimentary night stay with breakfast was thoughtful because it was convenient for us to just head upstairs to rest after the long night of celebration. The room was spacious and wonderful, and the team even left us with a congratulations dessert and sparkling!
  • L
    Lorenz Sent on 10/10/2024
    4.8 out of 5 rating
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    Stressful Times Made Easier 😌

    We had to plan our wedding within 4-5 months of being engaged and as you can imagine, it was hectic and stressful.

    Katherine and Rishi were extremely helpful with the planning process. All the way from organizing the room, getting design ideas, the food for dinner and everything else. The staff during the day of our reception were also fantastic! So helpful and accommodating, I think especially because we're such a young couple (26F, 25M) 😅

    I highly recommend working with the staff here and with the recent upgrades to the lobby and hotel, it'll have an elegant and modern feel when people walk in.

    Anyways, thank you again to the Hilton and the staff! Love y'all. ❤️
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  • Neha
    Neha Sent on 10/01/2024
    5 out of 5 rating
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    Amazing Experience

    I can’t explain how happy I am that we chose Hilton Vancouver Airport for our wedding venue. The team at Hilton (Rishi and Katherine), were so accommodating from the very beginning. They never said no to anything we requested and went above and beyond in every way possible. The food vendor recommendations were the biggest hit for our wedding guests, and the whole team during our time there were so professional and happy to help. If you have a lot of guests travelling for the wedding, this location is perfect. They also have an outdoor area by the pool that was super nice for smaller events.
  • Rodney
    Rodney Sent on 19/03/2019
    5 out of 5 rating
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    Friendly, Professional, and Timely!

    Super amazing experience and treatment from the Hilton staff. Very friendly, professional, and quick with their replies. Highly recommend them!
  • P
    Priscilla Sent on 20/07/2018
    4.8 out of 5 rating
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    Highly recommend!

    My husband and I had our wedding reception here and it went so well!! Stephanie Wong was our contact person and she was amazing! Stephanie was super quick t respond to the emails, she gave us her honest opinion (didn't try to trick us into spending more money) which made us feel that we could truly trust her.

    So many of our guests told us that the food was also super good and the desserts were super delicious as well.

    The evening before the wedding, we went into the Ellington Ballroom to set up, to realize that things weren't ready as they were supposed to be. After speaking to Stephanie, we realized that it wasn't her fault at all, and it was the set up crew who didn't do their tasks. We had to rearrange some table seatings, and move some tables to create a walkway for us to enter. Apart from that, everything went very smoothly. We even ran into Stephanie the night prior to our wedding at 12:30am, and she ran through everything with us and she finished all the set up. It was such a huge relief!

    I would highly recommend the Hilton Vancouver Airport!! Their food is great, their staff is fantastic and even when there are minor hiccups, everything is always worked out!!! Thank you Stephanie and Hilton for an amazing reception!!!
  • J
    Jeanette Sent on 02/06/2010
    5 out of 5 rating
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    Right from the moment we walked in for our initial meeting with the Amy Ferguson of the Hilton we were pretty much sold! She and the rest of the staff were so warm and friendly but definitely not pushy sales people. Amy worked with both us and our wedding planner seamlessly and we were so appreciative of all of her help with our unusual wedding reception.
    The hotel allowed us to have Sumo Wrestling suits, bouncy ball races and a photobooth plus our reception room! Our wedding was the talk of the hotel and some staff were disappointed when they found out that they wouldn't be working our wedding because they all agreed it sounded like a lot of fun. If you are planning an out of the ordinary reception then this is the place to go!
    The food....OMG! the food was spectacular! Can't rave enough about the food! My husband and I definitely don't like ordinary food and the options at the hotel were spectacular! Everyone loved, loved, loved the food!

    The Hilton Vancouver Airport was an amazing venue to hold our wedding reception!
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