The ballroom itself was pretty. Food/Bar service staff was great! Never once seen or met the catering director we had been planning with for a year plus. Some issues with hotel front staff & rooms. But that is a best western problem.
Rachel Married on 25/09/2021
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Covid Wedding
My husband and I had our wedding at the Greenwood ballroom. There literally wasn’t a single thing that Candace wasn’t able to accommodate and help us out with. She was receptive to any feedback and came up with an immediate solution each time. Candace and Tyler truly made the weekend run so smoothly. The food was delicious and we received multiple compliments on the dinner and late night pizza bar. We would recommend the Greenwood ballroom to anyone and have included some pictures of the beautiful ballroom.
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Tess Married on 07/02/2020
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Great Venue!
The Greenwood is a beautiful venue with excellent package options! Candace was incredible to work with and made sure everything ran smoothly. The food is incredible as well! All my guests RAVED about the apps and late night poutine bar!
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Stephanie V. Married on 06/09/2019
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Our wedding Greenwood ballroom
We booked the Greenwood ballroom for our small intimate wedding. They were very flexible.. candace put together a custom package for me that suited our budget. I did have to communicate with candace alot to clarify little details that weren't really made clear to me but she was always there to correspond with me and answer all of my questions. They gave me ample time to decorate and prepare the ceremony space. Everything ran smoothly but I did have my wedding on a Friday evening so the staff cleared out my deco the minute my guests left the reception at 1 am. I was under the impression that I would be cleaning up my own deco and when I picked it all up the next day there was so much that was missing or thrown away. When we mentioned this to banquet managers they did rectify the situation.. They found some more of our deco and even replaced my aisle runner. It would have been nice to have a little bit more clarity and not have all my stuff thrown away. And we got stuck with the worst dj ever... Mark from Crystal sound.. but all in all customer service was excellent, food was good, and the space was beautiful. I Totally would recommend the Greenwood ballroom.
Amber Married on 22/09/2018
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Can't Say Enough Good Things!
Everything went even better than I expected, we both seriously cannot believe how perfect it was. We got SO many compliments on the room and the food, and my family is italian so if they are complimenting the food you know you did something right! The whole staff was so pleasant and helpful and we can't thank them all enough, especially Candace for answering all of our questions along the way! We had our wedding party asking "same time next week because that was so much fun?!" and we feel the same way, it was like we didn't have to worry about absolutely anything so we truly enjoyed ourselves the entire day/night. We will definitely be highly recommending the hotel to any of our friends getting married!
Nikki Z. Married on 03/02/2018
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The Greenwood Ballroom is an excellent choice for your wedding venue!
The Greenwood Ballroom was a perfect venue for our wedding. With their amazing choice of vendors, the ballroom transformed into a magical atmosphere that I envisioned for months. Their team was extremely helpful, and knowledgeable. The food was delicious and during the evening of my wedding, I found the staff were so friendly and accommodating. I highly recommend this venue for weddings and more! Hearing about wedding horror stories from movies, friends and online, I expected at least some minor hiccups; however, there were none! The night went smoothly and I enjoyed every second of my wedding!
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Michelle A. Married on 04/08/2017
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The staff were accommodating, payed attention to detail, cooked us amazing juicy chicken dinner, and were attentive and helpful for months leading up to the event! We did the Opulence package and added the champagne service- which was a delight! The honeymoon suite was comfy and clean and we enjoyed our stay! They also went above and beyond as they let us practice our choreographed first dance in their ballroom several times before the day!
Ashley C. Married on 14/05/2016
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We had our wedding here in May. The venue was set up so beautifully, and the food was amazing. The all inclusive packages made our wedding planning easier and allowed us to customize our wedding the way we want it. The DJ Tristan had everyone up dancing all night. Thanks to all the staff at the Greenwood Ballroom
[Anonymous]
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The day of our wedding was everything we dreamed it to be. The room was decorated so beautifully and the food was delicious. Our guests complimented us all night about it. The banquet staff also went above and beyond our expectations and we couldn't be more thankful. The reason why I can't give this hotel 5 stars is because of the customer service we received. For instance,the hotel is inconsistent with the information they provided to us. They also dont fully disclose all of the additional costs we would be charged. We found that the information given to us wasn't always clear or accurate and we had to follow up with them a lot. This made wedding planning VERY stressful.
[Anonymous]
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I have been dealing with Candace, and with my wedding date fast approaching, she has gotten numerous panicked bride e-mails from me. I have nothing but good things to say about them.
[Anonymous]The day of our wedding was everything we dreamed it to be. The room was decorated so beautifully and the food was delicious. Our guests complimented us all night about it. The banquet staff also went above and beyond our expectations and we couldn't be more thankful. The reason why I can't give this hotel 5 stars is because of the customer service we received. For instance,the hotel is inconsistent with the information they provided to us. They also dont fully disclose all of the additional costs we would be charged. We found that the information given to us wasn't always clear or accurate and we had to follow up with them a lot. This made wedding planning VERY stressful.
[Anonymous]I have been dealing with Candace, and with my wedding date fast approaching, she has gotten numerous panicked bride e-mails from me. I have nothing but good things to say about them.
