Reviews for Fraser River Lodge

Reviews

+42 User photos

• Ruzzel M. Sent on 21/04/2024
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0
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    5.0

  The Fraser River Lodge brought our wedding plan to life!

  Apart from having the perfect backdrop for a wedding, Fraser River Lodge separates themselves from other venues through their accommodations, ceremony, and reception options. Their staff were supportive from the day we reached out to the minute we left the property on the day after our wedding.

  Apart from having the perfect backdrop for a wedding, Fraser River Lodge separates themselves from other venues through their accommodations, ceremony, and reception options. Their staff were supportive from the day we reached out to the minute we left the property on the day after our wedding.
• Emily H. Sent on 12/03/2024
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  Incredible Venue

  The lodge was amazing and so professional with our wedding day. They took care of so many details! Having their help with the tables, chairs, linens, food and day of coordination of events was invaluable and affordable. We were able to work with them and they were flexible with changing our schedule right up to the day of. We were delayed arriving due to a traffic accident and they were so accomadating. The food was incredible - rave reviews from all our guests. The rooms there are beautiful and there was nothing but positive things said by our guests about the view, rooms and food. I would 100% recommend the lodge.

  The lodge was amazing and so professional with our wedding day. They took care of so many details! Having their help with the tables, chairs, linens, food and day of coordination of events was invaluable and affordable. We were able to work with them and they were flexible with changing our schedule right up to the day of. We were delayed arriving due to a traffic accident and they were so accomadating. The food was incredible - rave reviews from all our guests. The rooms there are beautiful and there was nothing but positive things said by our guests about the view, rooms and food. I would 100% recommend the lodge.
• Ashley Sent on 22/05/2023
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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  Absolutel perfection!

  From start to finish, it was fun, seamless and easy! They are SO organized and have weddings down to a science! They are so organized, accommodating, patient with questions amd so fun and easy to work with! Our day was an absolute dream and went by flawlessly! I cannot recommend getting married at Fraser River Lodge enough!!!

  From start to finish, it was fun, seamless and easy! They are SO organized and have weddings down to a science! They are so organized, accommodating, patient with questions amd so fun and easy to work with! Our day was an absolute dream and went by flawlessly! I cannot recommend getting married at Fraser River Lodge enough!!!

  Fraser River Lodge's reply:

  Thanks for the review, Ashley! Such a beautiful day, I'm glad it went seamlessly. Congratulations!
  -Courtney
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• Emily H. Sent on 10/02/2023
  2.6 out of 5 rating

  2.6
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    2.0
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    3.0
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    2.0
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    3.0
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    3.0 out of 5 rating
    3.0

  Disappointed

  My wedding was beautiful and we had a great day. From my guests’ perspective, they say this was the best wedding ever. However, from our perspective I was disappointed by how everything went down on the day and day after. When we arrived for our scheduled set up time, the wedding from the night before had still not been taken down. The guest before us had a vinyl decal over the entire dance floor that would not come off. It was not off the floor until 2pm and my wedding was at 4. We were supposed to have access at 10am… this left my family no time to get ready or set up properly. The manager on duty was not nice about it to say the least. It made the day super stressful and no apologies were given. On the morning after the wedding, the next booking showed up at 8:30 because they had requested the space early?! So we found all of our belongings from the bridal suite tossed into a cart and left outside in the rain. No one informed us of this, not to mention we had paid for the space until the time they said we had for the next day. So basically we got the space late and then were tossed out early. on the night the staff tried to get us to close the bar at 11!! I said don’t we have the space until 1am? She said yes but we usually close the bar at 11. I said no thanks. She said ok 11:45 then and walked away. Overall I felt like the staff rushed the night so they could get off work earlier. Some people were still sitting at their tables when they were stripping off the linens and centrepieces. Many of my guests said their wedding favours I made personally for each guest were taken off the tables while they were dancing— presumably they went in the garbage. The food was taken away before people could eat a second plate and there was tons left so I’m not sure why they took it so early. I was asked to cut my cake during dinner time. It was very odd. At the time I was so caught up in the day I didn’t think about it, but looking back it’s really disappointing to have the day cut short because some staff wanted a shorter shift. The food was delicious. The setting is beautiful. The service leading up to the day was great. I wish the day of would have been what they promised.

  My wedding was beautiful and we had a great day. From my guests’ perspective, they say this was the best wedding ever. However, from our perspective I was disappointed by how everything went down on the day and day after. When we arrived for our scheduled set up time, the wedding from the night before had still not been taken down. The guest before us had a vinyl decal over the entire dance floor that would not come off. It was not off the floor until 2pm and my wedding was at 4. We were supposed to have access at 10am… this left my family no time to get ready or set up properly. The manager on duty was not nice about it to say the least. It made the day super stressful and no apologies were given. On the morning after the wedding, the next booking showed up at 8:30 because they had requested the space early?! So we found all of our belongings from the bridal suite tossed into a cart and left outside in the rain. No one informed us of this, not to mention we had paid for the space until the time they said we had for the next day. So basically we got the space late and then were tossed out early. on the night the staff tried to get us to close the bar at 11!! I said don’t we have the space until 1am? She said yes but we usually close the bar at 11. I said no thanks. She said ok 11:45 then and walked away. Overall I felt like the staff rushed the night so they could get off work earlier. Some people were still sitting at their tables when they were stripping off the linens and centrepieces. Many of my guests said their wedding favours I made personally for each guest were taken off the tables while they were dancing— presumably they went in the garbage. The food was taken away before people could eat a second plate and there was tons left so I’m not sure why they took it so early. I was asked to cut my cake during dinner time. It was very odd. At the time I was so caught up in the day I didn’t think about it, but looking back it’s really disappointing to have the day cut short because some staff wanted a shorter shift. The food was delicious. The setting is beautiful. The service leading up to the day was great. I wish the day of would have been what they promised.

  Fraser River Lodge's reply:

  Hi Emily,
  
  Thank you for sharing this review with us; your specific feedback enables us to address potential areas of improvement.
  
  We were so disheartened to hear how your wedding felt hurried, leaving you disappointed in your experience at FRL. Your wedding day feels too short as it is!
  
  We have communicated this to our staff team to ensure future situations are addressed differently. At the same time, we know that doesn’t fix your experience, so we would love the chance to connect with you via phone or email to correct and resolve this. We look forward to connecting with you!
  
  FRL Management Team
• Dyllan Sent on 19/01/2023
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0

  Best. Venue. Ever

  When my wife and I started looking for venue, it was hard. Like everyone else, we wanted our wedding venue to look different than others. So that goes the yachts, hotels and anything in the tents. We didn't find Fraser on weddingwire at first. My wife was looking on instagram for rustic weddings and Fraser came up. So, we decided to take a day and check it out along with one other venue nearby. We went to the other venue at first, it was a nice golf course. But they said the ceremony will be in the tent outdoor, so that goes that.
  
  Once we got to Fraser, we met with Wendy. Wendy asked us some questions and proceed to walk us through the venue. As we walked around and saw the mountains, we immediately fell in love. Wendy talk us through all the details, offers and all the things that was included in the package and we reserved the date.
  
  Then COVID hit. Fraser offered one time reschedule for free, so we extended one year out. Unfortunately, it was too soon, so we extended it again with small fee.
  
  Finally, as the date got closer, Wendy and the team started contact us and making sure what we wanted is listed. It was very detailed list and I'm so glad they did this.
  
  We booked for 2 days, one rehearsal dinner (day before) and the wedding day. When we got there for the rehearsal dinner, it was then I realized how amazing this place was.
  
  We were greeted by everyone. Cynthia, the manager of the servers, took care of us. She remembered I don't drink, made sure people always had their drinks or whatever they need. This went on for both days we were there.
  
  Something is really special about Fraser, not only just the views. I think because when you book the venue, the whole venue is yours. There will be no stranger on the premise. So all the staff knows you and your family and you really get treated like VIPs.
  
  On the wedding day, Wendy and the team kept in touch with us, make sure the vendors connected with each other and got what they needed.
  
  It was a bitter sweet moment for us with Fraser. We were "together" for 2 years, keep in touch and continue planning. Then it all came together in 1 day.
  
  Our wedding went very smoothly. Some small hiccup that got addressed quickly. For the ones that didn't, I don't think I remember or it mattered.
  
  I'm not sure if we would have gotten the same treatment or experience had we gone somewhere else. All I know is, all of our family and friends told us how much they enjoyed our wedding and how beautiful the venue is.
  
  Thank you Fraser and everyone on the team for taking care of us (and our family and friends) and made our special day even more special.

  When my wife and I started looking for venue, it was hard. Like everyone else, we wanted our wedding venue to look different than others. So that goes the yachts, hotels and anything in the tents. We didn't find Fraser on weddingwire at first. My wife was looking on instagram for rustic weddings and Fraser came up. So, we decided to take a day and check it out along with one other venue nearby. We went to the other venue at first, it was a nice golf course. But they said the ceremony will be in the tent outdoor, so that goes that.
  
  Once we got to Fraser, we met with Wendy. Wendy asked us some questions and proceed to walk us through the venue. As we walked around and saw the mountains, we immediately fell in love. Wendy talk us through all the details, offers and all the things that was included in the package and we reserved the date.
  
  Then COVID hit. Fraser offered one time reschedule for free, so we extended one year out. Unfortunately, it was too soon, so we extended it again with small fee.
  
  Finally, as the date got closer, Wendy and the team started contact us and making sure what we wanted is listed. It was very detailed list and I'm so glad they did this.
  
  We booked for 2 days, one rehearsal dinner (day before) and the wedding day. When we got there for the rehearsal dinner, it was then I realized how amazing this place was.
  
  We were greeted by everyone. Cynthia, the manager of the servers, took care of us. She remembered I don't drink, made sure people always had their drinks or whatever they need. This went on for both days we were there.
  
  Something is really special about Fraser, not only just the views. I think because when you book the venue, the whole venue is yours. There will be no stranger on the premise. So all the staff knows you and your family and you really get treated like VIPs.
  
  On the wedding day, Wendy and the team kept in touch with us, make sure the vendors connected with each other and got what they needed.
  
  It was a bitter sweet moment for us with Fraser. We were "together" for 2 years, keep in touch and continue planning. Then it all came together in 1 day.
  
  Our wedding went very smoothly. Some small hiccup that got addressed quickly. For the ones that didn't, I don't think I remember or it mattered.
  
  I'm not sure if we would have gotten the same treatment or experience had we gone somewhere else. All I know is, all of our family and friends told us how much they enjoyed our wedding and how beautiful the venue is.
  
  Thank you Fraser and everyone on the team for taking care of us (and our family and friends) and made our special day even more special.

  • +11 Photos
• Jordyn Sent on 23/11/2022
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  The perfect atmosphere

  The staff, the food, and the over all atmosphere was perfect. The weather was good to us so view of the mountain was breathtaking. Wendy and her team made sure the day ran flawlessly, there were no issues and everyone had a great time. It was all I could’ve wanted and more, and I’m so happy we decided to wait a little longer to get in at this venue. Well worth the wait and every dollar spent.

  The staff, the food, and the over all atmosphere was perfect. The weather was good to us so view of the mountain was breathtaking. Wendy and her team made sure the day ran flawlessly, there were no issues and everyone had a great time. It was all I could’ve wanted and more, and I’m so happy we decided to wait a little longer to get in at this venue. Well worth the wait and every dollar spent.

  Fraser River Lodge's reply:

  Hi Jordyn & Nick! Thank you so much for your review, we appreciate you taking the time to do so. We are so thankful to hear you had a wonderful wedding day! Congratulations again
• Mikayla M. Sent on 19/11/2022
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0

  Mikayla & Max - Wedding Date: October 29, 2022

  We cannot thank Wendy and her incredible staff enough for how amazing our wedding weekend out at the Fraser River Lodge went! You made us feel so welcome and taken care of and we had to worry about nothing and that meant a lot. The day exceeded our expectations thanks to all of you, we are so grateful!

  We cannot thank Wendy and her incredible staff enough for how amazing our wedding weekend out at the Fraser River Lodge went! You made us feel so welcome and taken care of and we had to worry about nothing and that meant a lot. The day exceeded our expectations thanks to all of you, we are so grateful!

  Fraser River Lodge's reply:

  Hi Mikayla & Max, Thank you so much for your review, we appreciate you taking the time to do so. We are so delighted that we were able to make you feel taken care of and your day stress free!
  We are so happy for you, Congratulations again!
• Kayla K. Sent on 14/10/2022
  4.6 out of 5 rating

  4.6
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    5.0
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    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Great Atmosphere for Wedding

  I truly loved our wedding at this fabulous location. The view the food the atmosphere is everything we could ask for, the only reason I can't give a full 5/5 is just due to communication in the planning process leading up to the wedding, I found it lacking and was left confused or with questions on what to do, but I still recommend this venue 1000 times over.

  I truly loved our wedding at this fabulous location. The view the food the atmosphere is everything we could ask for, the only reason I can't give a full 5/5 is just due to communication in the planning process leading up to the wedding, I found it lacking and was left confused or with questions on what to do, but I still recommend this venue 1000 times over.

  Fraser River Lodge's reply:

  Hi Kayla & Garrit, Thank you for your review, we appreciate you taking the time to do so. We are happy that you had a wonderful wedding day, we do apologize for any miscommunication. We do value your feedback! Congratulations again!
• Carlynn B. Sent on 14/08/2022
  5 out of 5 rating

  5.0
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    5.0
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  Unreal Wedding day!

  Words can't even describe how amazing the Fraser River Lodge team and venue are. The scenery and the hospitality make this venue unreal. My wedding day was so beautiful and Wendy and her team were amazing to work with. It was a really hot day and they have a cold water station and umbrellas for my guests during the ceremony, and the main room is air conditioned and made for a really wonderful day. The bridal suite is a beautiful space to get ready in, as well as the games room for the groom and his team. 110% recommend getting married here. No regrets at all!

  Words can't even describe how amazing the Fraser River Lodge team and venue are. The scenery and the hospitality make this venue unreal. My wedding day was so beautiful and Wendy and her team were amazing to work with. It was a really hot day and they have a cold water station and umbrellas for my guests during the ceremony, and the main room is air conditioned and made for a really wonderful day. The bridal suite is a beautiful space to get ready in, as well as the games room for the groom and his team. 110% recommend getting married here. No regrets at all!

  Fraser River Lodge's reply:

  Hi Carlynn & Peter, Thank you so much for your review, we appreciate you taking the time to do so. We are so happy that you had a wonderful wedding day, and that we were able to make sure your guests were comfortable in the August heat!
  Congratulations again!
• Cassandra R. Sent on 20/06/2022
  5 out of 5 rating

  5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
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    5.0

  Best wedding venue in the lower mainland!

  I loved the outdoorsy lodge feel and mountain views. Wendy and her team are so organized and made the day perfect and stress free!

  I loved the outdoorsy lodge feel and mountain views. Wendy and her team are so organized and made the day perfect and stress free!

  Fraser River Lodge's reply:

  Hi Cassandra & Neil, Thank you so much for your review, we appreciate you taking the time to do so. We were delighted to have your wedding with us at the lodge & are happy that we made your day stress free. It truly was a lovely & personal ceremony for such a beautiful couple. There isn't a mountain high enough for these two! Congratulations again!

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