Chelsea Hotel, Toronto is a Toronto-based venue that specializes in hosting a number of different kinds of weddings and events with their team of Chelsea Event Experts. The staff and management of this beautiful hotel have been supporters of LGBT and culturally diverse weddings, to name a few, for a long time. They will be prepared and ready to host small weddings with only close family and friends or all out Indian Bollywood-themed bashes.
Facilities and capacity
The facilities at the Chelsea Hotel, Toronto includes a total of 21 indoor and outdoor spaces that can be combined to host your special event. The Churchill Ballroom is the largest space with a capacity for 420 guests banquet-style.
Services offered
All wedding packages include the following services:
Planning portfolio (preferred vendors list and discounts)
Two complimentary entree tastings
Preferred room rates for guests (subject to availability)
Customized reservation link
Complimentary wedding rehearsal room
Discount on reception photography package
On-site WPIC certified coordinators to assist you and much more
Cuisine
The delectable cuisine offered by Executive Chef Brian MacAskill and his culinary team include fresh, seasonal ingredients showcased in all their splendour. It includes:
Accommodations offered at the Chelsea Hotel, Toronto include rooms with all the necessary comforts and amenities. Room upgrades are available, including studio kitchenettes, large living spaces, balconies and kid-friendly amenities.
Other facilities
Other facilities the hotel offers include:
Family fun zone (includes a waterslide!)
Deck 27 adult pool & fitness
E|Club Lounge
Other services
Some other services offered include pet and accessibility services as well as other services for kids like Camp Chelsea and Chelsea Beach. Birthdays, private parties and celebrations of every kind are also welcome at the Chelsea Hotel, Toronto.
Our wedding ceremony and mini outdoor reception were held on September 19, 2020. From the initial process back in June all the way until we checked out, the staff showed kindness, empathy, and respect. We are extremely grateful for this – especially amid the pandemic times we are in and especially given the fact that the Chelsea was the cornerstone for a complete shift in our wedding plans this year.
The management team and or Director of Catering Services, Leslie, was amazing! She was consistent in her transparency, patience, and her ability to accommodate and find solutions to changing scenarios through the many correspondences we had with her.
As a collective, ALL of the staff were thoughtful and flexible during the set up, throughout, and after the event. COVID-19 protocols and planning were well thought out and implemented.
Using this space was convenient because we were able to book rooms for the wedding party, family, friends, and the honeymoon suite.
Our families felt welcomed, safe and all of them could also attest to the great service. Everyone kept complementing our space and how classic and elegant everything was.
Thank you!!
Sent on 02/12/2020
Chelsea Hotel Toronto's reply:
Thank you Lucy & Ernest for your very thoughtful note, I will be sure and share your compliments with the Chelsea team! We were thrilled to be part of your wedding day. Watching your family and friends celebrate your day with you was amazing. All of the special moments are so very important, especially now; sharing joy, smiles and laughter. We wish you a wonderful life together and look forward to the chance to welcome you back!
Robert
· Married on 15/09/2018
4.8
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
4.0
Professionalism:
5.0
Everything went great in no small part to their help
We got married in September 2018 and hosted our reception at the Chelsea. Everything went smoothly and was relatively stress free, with so much thanks to our Chelsea wedding planner, Farahna. She was super responsive and helpful with all the back and forth emails in the months leading up to the wedding. She provided so much assistance with how to organize, help with vendors, samples, etc. The day before and of she took care of so many details for us, especially with decorations and coordinating vendors. I can't understate how much stress she took off of us.
The hall we had was more than big enough to fit our relatively small guest list of 75, photo booth, dance floor, and stage for a live band. Our guests were super happy with the dinner the Chelsea prepared, and for us the cost per head with an open bar, quality, and everything else included, we had no regrets. The staff were also all great and professional.
If there was one thing that was a little disappointing was we were told our bar couldn't be in the same room as the band, which was a minor inconvenience, but it created a bit of a divide when people left to get a drink and socialized away from the dance floor for long periods.
Overall though we're super happy with our decision and can't thank Farahna and everyone else at the Chelsea for helping to make our wedding day what it was.
Sent on 01/03/2019
Chelsea Hotel Toronto's reply:
Robert, thank you for the kind words. I'm delighted to hear that you had such a great experience interacting with Farahna. I will definitely relay that message to her and the rest of my team. Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on, so I appreciate you taking the time to send us this helpful response. Congratulations again on your wedding day and best wishes to you both for a happy life together!
Nicole B.
· Married on 28/07/2018
4.6
Quality of service:
5.0
Responsiveness:
4.0
Value:
5.0
Flexibility:
5.0
Professionalism:
4.0
The Perfect Venue for your wedding reception
We had our wedding reception at the Chelsea Hotel in the Mount Batten Ballroom. We had our ceremony down the street at the Metropolitan United Church. The planning and lead up to the wedding was very well managed and I had a lot of choices and flexibility when choosing colours, food, decor etc. If something is not listed or mentioned, just ask them and they will make it happen. There are so many things included in their wedding package that help keep your costs down and also make your life easy. Some inclusions were, Save the Date cards, flowers, chair covers and an overnight stay in the gorgeous honeymoon suite on your wedding night! They also helped me with my center pieces by allowing us to use (for free!) gold charger plates and wine glasses for floating candles. The day of the wedding was perfect and we were so happy with everything - the food was delicious, the service was great, and best of all, many of our guests stayed overnight in the hotel, which kept our party going all night! Our guests are still raving about how much fun the wedding was and how great the venue was. I would highly recommend the Chelsea Hotel for your wedding reception - you won't be disappointed!
Sent on 03/10/2018
Chelsea Hotel Toronto's reply:
We are incredibly grateful that you took the time to leave us this note. Its customers like you that make our job wonderful. Congratulations once again on your wedding day! We wish you all the joy and happiness married life can bring you! We look forward to serving you again.
Caitlin D.
· Married on 25/05/2018
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
July 2018 Wedding
The Chelsea Hotel went above and beyond for myself and my husband, they made every little detail perfect. The Chelsea was very accommodating to every need we had! They were a pleasure to work with! Nicole who is one of the event managers, was a pleasure to work with, she helped us the entire wedding process. She made a crazy stressed out bride... feel comfortable and made me feel that my wedding was in great hands!!! Highly recommend. Thank you once again to the Chelsea Hotel, for making our day more perfect that we could’ve imagined.
Sent on 17/09/2018
Chelsea Hotel Toronto's reply:
Thank you for taking the time to leave us such a beautiful review. It's only when we receive such positive feedback that we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day! Congratulations once again to a beautiful couple. Wishing you a wonderful journey as you build your new life together.
Charrisse D.
· Married on 20/07/2019
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Everything was perfect, spotless, and just lovely!
We do not think there are enough words to express our gratitude with the outstanding service we received for my daughter’s birthday party. Everything was perfect, spotless, and just lovely!
This event would certainly have not been possible and we would not have been able to reach the finish line without the patience and hard work of Carly Boyes. We had changes to the plan throughout our planning period, including some last-minute change leading up to the event. Carly was very accommodating, responsive, open to our suggestions and was ready to provide helpful advice and feedback to enhance the evening and ensure our success. She is truly a planner extraordinaire.
Speaking of extraordinary, the menu for the evening was truly well-crafted, and we have the genius of Chef Brian MacAskill to thank for that.
He knew the perfect set to recommend for our special occasion and always connected with us to ensure we are happy. Our guests were just thrilled and could not stop raving about the excellent, delicious food they enjoyed. We received high praise and our guests to this day will not stop talking about how much they enjoyed their meals.
We would also like to thank Eric Frenzel and Michelle for taking care of us day of the event. Chelsea always stood by the culture of empowering employees to wow guests and Eric has show-cased this value. Our decorator forgot to bring the envelope box but Eric came to the rescue and took the initiative to go to Marshalls and purchase an envelope box for us. This speaks volumes! It was something small but meant a lot to us.
Sent on 25/07/2019
Chelsea Hotel Toronto's reply:
Hi Charrisse, I just wanted to take a moment to thank you for your very kind note. It was such a pleasure to be part of this very special day. The decor was something I couldn't wait to see and it look absolutely beautiful. You truly captured the essence of what you were attempting to achieve, and I had the absolute pleasure of helping you deliver the birthday of Cayla’s dreams. We look forward to welcoming you back anytime. Many thanks again!
