C Hotel by Carmen’s Group

1530 Stone Church Road E L8W 3P9 Hamilton (Ontario) Map · Phone number
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About C Hotel by Carmen’s Group

Hamilton, Ontario’s Best Western Premier C Hotel by Carmen’s provides contemporary elegance for your wedding event with an outdoor terrace, exceptional catering, and a convenient location in the Greater Toronto Area and Niagara region. Providing stunning ballrooms and accommodations, this is an ideal place for a luxurious and romantic wedding reception.

Facilities and capacity

Couples can choose between the hotel’s two ballrooms, both of which are quite sought after for wedding receptions in Hamilton. First is the venue’s premier space, the Castelli Ballroom, which offers:

  • Entrance adjoining the grand foyer
  • Distinctive chandeliers
  • Warm decor
  • Gorgeous event lighting
  • Two spacious bars
  • Dance floor
  • Seating for 75 to 125 guests
  • 2,700 square feet
  • Easy access to the outdoor patio

For smaller and more intimate weddings, couples can choose the Dolce Rooftop Lounge. Truly a stunning room with views of the Lake Ontario shoreline, this venue offers:

  • Contemporary decor
  • Gorgeous natural light
  • Warm and inviting indoor space
  • Stylish bar
  • Grand fireplace
  • Views of the Niagara Escarpment, Red Hill Valley, Lake Ontario, and the Toronto skyline
  • Seating for 50 to 60 guests

Services offered

There are three wedding packages on offer: Amore Mio, Tutta La Vita, and Insieme. The packages offer varying combinations of the following features:

  • Multi-course gourmet meal
  • Bar services
  • Customized cake
  • DJ
  • Limousine services
  • Full decor
  • Complimentary platinum Jacuzzi suite and more for the couple
  • Enhanced menu options
  • Late-night snack bars

Cuisine

Executive Chef Michael Elliott of Baci Ristorante is in charge of the cuisine. His wedding menus are extensive and offer many different selections and enhancements. The contemporary Italian and Mediterranean meals include such courses as salad, soup, antipasto, pasta, and entrees with side dishes. Some entrée examples are Petite Beef Tenders, Barolo Wine Braised Beef & AAA Striploin. There are also desserts, coffees, and more.

Other facilities

Onsite parking is available. Location Best Western Premier C Hotel by Carmen’s is a few minutes from downtown Hamilton, 52 minutes from Toronto, 45 minutes from Niagara Falls, and 45 minutes from Toronto Pearson International Airport.

  • Number of guests From 30 to 140
  • Maximum Capacity 140
  • Type Ballroom, banquet hall, hotel, restaurant
  • Style City, modern
  • Event Services Accommodations, cake, catering / bar, event planning, lighting / sound, set up
  • Reception Site Fee - Peak Season C$ 3,590.00
  • Plated Service (per head) C$ 77.00
More information

More information about C Hotel by Carmen’s Group

  • What is the minimum number of guests required to book your venue?
    30
  • How many event spaces or rooms does your venue offer?
    2
  • What kind of settings are available?
    Indoor
    Uncovered outdoor
  • Which of the following wedding events does your venue service?
    Ceremony
    Reception
    Bridal shower
    Engagement party
    Rehearsal dinner
  • What catering services do you offer?
    Buffet
    Cocktail reception
    Dessert
    Family style
    Hors d'oeuvres
    Plated
    Tastings
  • What bar services do you provide?
    Bartender(s)
    Cash bar
    Champagne toast
    House beer
    House wine
    House liquor
    Liquor license
    Open bar
    Premium liquor
    Signature drink
    Specialty beer
    Specialty wine
  • What event items are available?
    Aisle runners
    Altar/arches
    Audio equipment
    Centerpieces
    Chair covers
    Dance floor
    Decor
    Drapery
    Lighting
    Chairs
    Tables
  • What food and beverage items are available?
    Barware
    China
    Chocolate fountain
    Flatware
    Glassware
    Linens
  • What transportation and access is available?
    Parking
    Wheelchair access
  • Do you have a site fee for wedding receptions at your venue?
    No
  • What is the starting site fee for wedding receptions during off-peak season?
    C$ 2283.00
  • Do you have a site fee for wedding ceremonies at your venue?
    Yes
  • What is the starting site fee for wedding ceremonies during peak season?
    C$ 500.00
  • What is the starting site fee for wedding ceremonies during off-peak season?
    C$ 500.00
  • Which of the following are included in starting site fee?
    Set up
    Event planning
    Chairs
    Linens
    Parking
  • What is the average catering price per person for buffet service?
    C$ 77.00
  • What is the average catering price per person for stations?
    C$ 77.00
  • What is the average catering price per person for hors d'oeurves?
    C$ 10.00
  • Which of the following are included in the cost of wedding catering?
    Cake cutting
    Server(s)
    Dessert
    Wedding cake
  • What is the starting price per person for bar service?
    C$ 5.00
  • Which of the following are included in the starting price for bar service?
    Open bar
    House beer
    House wine
    House liquor
    Signature drink
    Bartenders

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  • Photos 38 photos
  • Real Weddings 24 photos
  • Videos 1 video

12 Reviews for C Hotel by Carmen’s Group


4.6 out of 5.0
  • Quality of service 4.6
  • Professionalism 4.6
  • Flexibility 4.4
  • Value 4.7
  • Response time 4.7

16 User photos

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  • Melissa

    Melissa Mirka · Married on 25/08/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The perfect wedding day!

    Just got married here and it was more spectacular than I imagined! Start to finish, it was top notch professionalism. The ballroom was beautifully decorated and the food was delicious! It was a perfect day!

    C Hotel by Carmen’s Group 8
    C Hotel by Carmen’s Group 9
    Sent on 26/08/2018
  • Sarah

    Sarah Gavey · Married on 06/07/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Best day ever

    We had our wedding at c hotel by Carmen’s in Hamilton. The food was amazing , stunning decor and the service was amazing. Our day was flawless. Would recommend to anyone. Beautiful scenery and so many options we didn’t even leave the grounds, to get our photos done. Our wedding coordinator helped me through the hole process, and the Carmen’s staff was very efficient from begging to end. My guest are still saying it was the best wedding the have ever been to

    C Hotel by Carmen’s Group 10
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    C Hotel by Carmen’s Group 12
    Sent on 07/08/2018

    C Hotel by Carmen’s Group's reply:

    Sarah, we're so happy to hear that you enjoyed all parts of your special day at the C Hotel. We'll be sure to pass on your compliments to the team.

    Congratulations and Best Wishes,
    The C Hotel Team
  • Amanda

    Amanda Gallant · Married on 24/02/2018

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      4.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Perfect wedding

    Had our wedding reception in the Dolce room this past Saturday Feb 24th and it was absolutely outstanding. Mandie was amazing and my room was set up to perfection. Everything was perfect even down to the bar tender ☺ the food was delicious of course coming from Baci right down stairs. I would HIGHLY recommend the venue for a small wedding. We had 60 plus my 2 vendors who sat at a cocktail table together. The only thing was the dance floor was small but they move the tables after dinner which makes it more spacious !! It was big enough for us for sure !!!

    C Hotel by Carmen’s Group 13
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    C Hotel by Carmen’s Group 21
    C Hotel by Carmen’s Group 22
    Sent on 02/03/2018

    C Hotel by Carmen’s Group's reply:

    Thanks Amanda, greatly appreciated!
    Really nice review
    Happy to hear all was too your liking and we wish you both all the best
    Terry & the C Hotel team
  • Jessica

    Jessica Carvalho · Married on 08/09/2019

    1.6
    • Quality of service:
      1.0
    • Responsiveness:
      3.0
    • Value:
      1.0
    • Flexibility:
      1.0
    • Professionalism:
      2.0

    Not Impressed

    I just had my wedding reception here, and while they tried to be accommodating in the beginning with our budget, it quickly turned into a nightmare. So many hidden fees that basically made up for any "discount" they said that we were receiving in the beginning.

    Brides beware. Decorating the space is difficult. They want nothing hanging from the ceilings and you have to pay an extra $100 just to use their coat rack to hang decorations. We also needed a projector, which we rented from them for $150, but when we went to set it up, the in house speaker system wasn't working. The staff at the venue were not helpful in the least (except for one of the front desk crew who tried his best). In the end, my DJ figured out the in house speakers for the projector system.

    We also asked for a couple extra centre pieces, which were supposed to be provided for my secondary head table and we were given so much attitude that my bridesmaids were complaining about feeling unwelcome. We were also told that we hadn't "requested" the centre pieces and therefore we couldn't have them, which is not the case.

    At the end of the night, when we had our late night buffet table, my cake was cut up and my Portuguese desserts were added to the buffet. First, the Portuguese desserts could not be found by the staff, and it turns out they were put somewhere in the basement? At midnight, which was the end of the party, we were told we weren't allowed to take any of the food with us. We complained and argued that we had spent over $700 on the cake and desserts, so how in the world are they telling us we can't take something we paid for. We asked them to get us to-go containers and spent the last 30 minutes of what was supposed to be a magical night boxing up my own desserts.

    While I can admit that perhaps we had a bit of a communication issue, since I don't live in the country and planning a wedding from overseas is difficult. However, Heather, who was our main contact at C Hotel, was supposed to communicate all e-mails to me AND my mom (who actually lives near the venue and could take care of most of the business), but she mostly sent e-mails only to me. I had to forward e-mails to my mom on me own.

    And lastly, the manager/security guard that evening put a damper on everything. He would randomly show up in the ballroom and just stand and stare at my guests. Or if they were outside having a smoke (like they did at the end of the evening) he would stand at the doors and stare. My DJ also got a complaint from the manager at 10pm that the music was too loud, but I had stayed at the hotel the night before, when there was another wedding in the same room, and know for a fact that the music wasn't any louder than it was the night before.

    One person I will compliment is Aisha. She really tried to keep the night feeling like a wedding should for the bride and groom and I think she did a really great job. Unfortunately, one person wasn't enough to keep this night from feeling like a downer.

    If it weren't for my DJ keeping the party light-hearted and upbeat, my night would have been ruined by the unwelcoming and inflexible staff at C Hotel. I will never be back, and I will make sure no one I know is either.

    Sent on 11/09/2019

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