About C Hotel by Carmen’s Group
Hamilton, Ontario’s Best Western Premier C Hotel by Carmen’s provides contemporary elegance for your wedding event with an outdoor terrace, exceptional catering, and a convenient location in the Greater Toronto Area and Niagara region. Providing stunning ballrooms and accommodations, this is an ideal place for a luxurious and romantic wedding reception.
Facilities and capacity
Couples can choose between the hotel’s two ballrooms, both of which are quite sought after for wedding receptions in Hamilton. First is the venue’s premier space, the Castelli Ballroom, which offers:
For smaller and more intimate weddings, couples can choose the Dolce Rooftop Lounge. Truly a stunning room with views of the Lake Ontario shoreline, this venue offers:
There are three wedding packages on offer: Amore Mio, Tutta La Vita, and Insieme. The packages offer varying combinations of the following features:
Executive Chef Michael Elliott of Baci Ristorante is in charge of the cuisine. His wedding menus are extensive and offer many different selections and enhancements. The contemporary Italian and Mediterranean meals include such courses as salad, soup, antipasto, pasta, and entrees with side dishes. Some entrée examples are Petite Beef Tenders, Barolo Wine Braised Beef & AAA Striploin. There are also desserts, coffees, and more.
Onsite parking is available. Location Best Western Premier C Hotel by Carmen’s is a few minutes from downtown Hamilton, 52 minutes from Toronto, 45 minutes from Niagara Falls, and 45 minutes from Toronto Pearson International Airport.
More information about C Hotel by Carmen’s Group
16 User photos
Aryn · Married on 07/06/2019
Carmens was amazing and I was so happy with the experience
We were married at the C Hotel this past weekend. Carmens was amazing and I was so happy with the experience and especially with our day of coordinator. Our day of coordinator introduced herself in the morning while we were getting ready and let me know let me know that she would be our guide through the ceremony. She kept us on track and she made sure everybody knew where they were supposed to be. When we couldn't find the DJ all she said to me was don't worry give me his number I'll call him and we'll sort it out. And she did! She was absolutely amazing and the Hotel terrace was the perfect venue for our wedding ceremony.Sent on 12/06/2019
We also stayed in the honeymoon suite after the wedding complimentary from carmens. The room was large. Large enough for me and my girls to get ready in the morning. It was clean and welcoming and made not only the night of the wedding but the night before the wedding stress free and awesome. The only thing I would change about the room is to make the jacuzzi tub a hot tub so that I wouldn't have had to fill it at 2 in the morning. That being said it was awesome to have it in the room.
C Hotel by Carmen’s Group's reply:Hello Aryn and thank you for taking the time to write us a review on WeddingWire! We're so happy to hear that you had a wonderful experience with us at the C Hotel by Carmen's. Your compliments will most definitely be passed on to the team. Thank you for allowing us to be a part of your special day and we do hope we'll have the honour of hosting another event of your's in the near future. Congratulations once again and best wishes to you and your life partner as you both start this new journey together!
Melissa Mirka · Married on 25/08/2018
The perfect wedding day!
Just got married here and it was more spectacular than I imagined! Start to finish, it was top notch professionalism. The ballroom was beautifully decorated and the food was delicious! It was a perfect day!Sent on 26/08/2018
Sarah Gavey · Married on 06/07/2018
Best day ever
We had our wedding at c hotel by Carmen’s in Hamilton. The food was amazing , stunning decor and the service was amazing. Our day was flawless. Would recommend to anyone. Beautiful scenery and so many options we didn’t even leave the grounds, to get our photos done. Our wedding coordinator helped me through the hole process, and the Carmen’s staff was very efficient from begging to end. My guest are still saying it was the best wedding the have ever been toSent on 07/08/2018
C Hotel by Carmen’s Group's reply:Sarah, we're so happy to hear that you enjoyed all parts of your special day at the C Hotel. We'll be sure to pass on your compliments to the team.
Amanda Gallant · Married on 24/02/2018
Had our wedding reception in the Dolce room this past Saturday Feb 24th and it was absolutely outstanding. Mandie was amazing and my room was set up to perfection. Everything was perfect even down to the bar tender ☺ the food was delicious of course coming from Baci right down stairs. I would HIGHLY recommend the venue for a small wedding. We had 60 plus my 2 vendors who sat at a cocktail table together. The only thing was the dance floor was small but they move the tables after dinner which makes it more spacious !! It was big enough for us for sure !!!Sent on 02/03/2018
C Hotel by Carmen’s Group's reply:Thanks Amanda, greatly appreciated!
Jessica Carvalho · Married on 08/09/2019
I just had my wedding reception here, and while they tried to be accommodating in the beginning with our budget, it quickly turned into a nightmare. So many hidden fees that basically made up for any "discount" they said that we were receiving in the beginning.Sent on 11/09/2019
Brides beware. Decorating the space is difficult. They want nothing hanging from the ceilings and you have to pay an extra $100 just to use their coat rack to hang decorations. We also needed a projector, which we rented from them for $150, but when we went to set it up, the in house speaker system wasn't working. The staff at the venue were not helpful in the least (except for one of the front desk crew who tried his best). In the end, my DJ figured out the in house speakers for the projector system.
We also asked for a couple extra centre pieces, which were supposed to be provided for my secondary head table and we were given so much attitude that my bridesmaids were complaining about feeling unwelcome. We were also told that we hadn't "requested" the centre pieces and therefore we couldn't have them, which is not the case.
At the end of the night, when we had our late night buffet table, my cake was cut up and my Portuguese desserts were added to the buffet. First, the Portuguese desserts could not be found by the staff, and it turns out they were put somewhere in the basement? At midnight, which was the end of the party, we were told we weren't allowed to take any of the food with us. We complained and argued that we had spent over $700 on the cake and desserts, so how in the world are they telling us we can't take something we paid for. We asked them to get us to-go containers and spent the last 30 minutes of what was supposed to be a magical night boxing up my own desserts.
While I can admit that perhaps we had a bit of a communication issue, since I don't live in the country and planning a wedding from overseas is difficult. However, Heather, who was our main contact at C Hotel, was supposed to communicate all e-mails to me AND my mom (who actually lives near the venue and could take care of most of the business), but she mostly sent e-mails only to me. I had to forward e-mails to my mom on me own.
And lastly, the manager/security guard that evening put a damper on everything. He would randomly show up in the ballroom and just stand and stare at my guests. Or if they were outside having a smoke (like they did at the end of the evening) he would stand at the doors and stare. My DJ also got a complaint from the manager at 10pm that the music was too loud, but I had stayed at the hotel the night before, when there was another wedding in the same room, and know for a fact that the music wasn't any louder than it was the night before.
One person I will compliment is Aisha. She really tried to keep the night feeling like a wedding should for the bride and groom and I think she did a really great job. Unfortunately, one person wasn't enough to keep this night from feeling like a downer.
If it weren't for my DJ keeping the party light-hearted and upbeat, my night would have been ruined by the unwelcoming and inflexible staff at C Hotel. I will never be back, and I will make sure no one I know is either.
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