We had a great evening at the hotel for our wedding. We were supposed to have our ceremony on the roof top, but due to the weather it was moved inside. C Hotel was able to accommodate these last minute changes to set up an indoor ceremony for us. The service staff was quick and professional getting out the meal for the reception. Pam also did a fantastic job behind the bar, and Sarah did a great job as the Maitre D. They made our day special and took off a lot of pressure.

Overall, the C Hotel was an excellent value for cost, lots of decorations and full day coordination was included in the price. It included a free hotel room and a discounted rate on a hotel block which was great for our guests. The rest of the experience needs to be reviewed in three ways:
Sales team: 1/5 stars
The sales rep had lied to us about a bunch of hidden fees that came up later, including:
- He told us there's no fee to use any vendor you like, later found out you need to use their approved vendors or else there's a fee
- He said no fee for table layouts, later found out there's a fee for tables with less than 10 people at them
- He said we could switch the appetizer from the default salad to a soup at no cost but it ended up being a $3.5 per person fee
Event Planning Team: 1/5 stars
The wedding coordinator was absolutely awful at her job and added more stress than she actually helped. She did quit a couple of weeks before our wedding (May 2026) so this may not be an issue anymore. Some issues we experienced:
- She told us when we booked the wedding, our food tasting would be 3 months before the wedding. 6 months before the wedding, she emailed us on a Thursday that the tasting would be that Saturday. When we asked if we could do another day since we were not available that last minute, she told us the only other option was the weekend before our wedding. Only after fighting for a week were we able to schedule it for 3 months before the wedding.
- When it was finally time for that food tasting, she told us we could only pick 1 food option to try instead of being able to try them all. We were only able to try them all after multiple couples attending that tasting day complained about this for weeks.
- Before the food tasting, she refused to let kitchen staff know about the groom's allergies and insisted that they could not be accommodated at the tasting. One of the maitre d' s was at the tasting the day of and personally got the kitchen to make him some allergy friendly options since the wedding coordinator refused to do this in advance.
- She required that we pick the wedding cake flavours almost a year in advance so we were not able to taste them before picking.
- In general, there was a lot of times she would send us an email, and then a week later send us another email with completely contradictory information.
Day-Of Team: 6/5 stars
The maitre d' was fantastic at her job, and helped keep everything organized, she really did a great job cleaning up the mess the wedding coordinator had left us in just a couple of days. The waitstaff were all very friendly and professional. The food was great and the hall was well decorated. The hotel staff working the reception desk and the cleaners were all very kind and helpful the day of as well.
In conclusion, planning an event at C Hotel will add a lot of stress to your wedding planning experience, but in the end their staff are able to pull everything together and make it an excellent day. We would recommend asking the C Hotel for their wedding FAQ that highlights all the hidden fees that were not included in the contract before you book this venue. We had briefly spoken to the new wedding coordinator, she seemed more organized than the one we had to work with, but we're not able to speak on her quality.

Our wedding at C Hotel was phenomenal. Stunning ballroom, great ceremony space and our guests appreciated the convenience of having a place to stay on-site as well. Feyi was fantastic to work with throughout the planning process and Cristina was incredible in the home stretch. I would highly recommend this venue to any couple looking to tie the knot in a classy yet approachable venue.

I would recommend c hotel, they accomendated to us very well, your needs and the staff checked in regularly. I had an amazing time, my little one wanted pizza and they were able to provide that right then and there during our reception GOD BLESS. Or he would’ve complained the whole night! Hes 6. The serving team are spectacular, professional, and very attentive. Feyi, my wedding coordinator did amazing on providing our needs up until the wedding. Our maître D Natalia, made things happened smoothly during the wedding. And can’t forget the hotel staff who made sure I got the rooms I needed and wanted. Thank you guys for An amazing weekend, don’t forget Baci. The food there was incredible! Be sure to try the sea bass!!

We had an amazing experience with the C Hotel in September. Our wedding and ceremony was in the Castelli ballroom. Feyi was an excellent wedding coordinator who was super responsive and made everything so easy. The day went off without a hitch and room looked actually gorgeous. This team really knows how to run a wedding. Our only real complain was that one of our entrees was not the same as what we had at our tasting, or what the description was - it did not ruin our day by any means, just something to note. Overall it was a dream come true and we are still living on cloud nine.

We had our wedding at the beginning of September at The C Hotel after planning for 13 months. Our day was perfect! The staff at the venue is incredible to work with. Feyi, our wedding coordinator, was so responsive and lovely to deal with. She made sure all of my questions were answered and never left me feeling confused. Our Maître D, Sara, was amazing and really made our day go smoothly. There wasn’t anything that went wrong! The price and packages cannot be beat. We did our pictures onsite and didn’t have any trouble finding good spots. My only note is that the food was not as good as it was at the tasting, but it did not impact the day at all. We did also hire an outside DJ after reading reviews. Our day was perfect and our guests only had great things to say!

Our wedding reception was hosted at C Hotel by Carmens and it was absolutely beautiful. The venue itself is stunning, the staff were accommodating and friendly, and the food, drinks, and service overall were excellent. I have no complaints at all about the venue itself 🤍

Dinner was lovely overall – the appetizers and dessert were fantastic. The only downside was the main course (chicken supreme), which was quite plain and did not reflect the price point they charge for meals.

We had the pleasure of working with several wonderful staff: Natalia, our day-of coordinator, was kind and helpful; Karley, who we first met with, was extremely supportive and always answered our questions; and Chetan at guest services went above and beyond, quickly resolving an issue with the front desk phones when they weren’t being answered. Their efforts truly stood out.

Unfortunately, our assigned wedding coordinator, Feyi, was not the same experience. Communication with her felt impersonal, almost like speaking with AI. In planning meetings, she offered no advice, guidance, or professional insight, making the entire process feel very transactional rather than supportive. For such an important event, this was disappointing, and I would recommend Carmen’s consider a new coordinator moving forward.

That being said, the venue itself was absolutely perfect, and our wedding reception turned out beautiful 🤍🤍

We couldn’t have asked for a better wedding venue! The team catered to our every need, and the staff were absolutely lovely throughout the entire process. It was fantastic to have the outdoor ceremony we dreamed of, with both the terrace and rooftop as beautiful options to choose from. The convenience of having our reception dinner at the same location made the day flow so seamlessly and stress-free.

A very special thank you to Feyi, the wedding coordinator. Her professionalism, attention to detail, and excellent communication made all the difference. The venue is truly lucky to have her on their team!

The staff at the C Hotel we excellent and very helpful, our wedding coordinator Feyi was excellent and answer our question quickly, the maître D Natalie was very helpfully and let us know about timeline to keep everything moving smoothly, the one thing I think they need to do is have somewhere for the bride and groom to get ready we had a room included and where able to get into it early for me( the Bride) but my groom had to come ready , other then that everything was great.

I'll start with the good first. We were married here in May of 2025. Carmen's had a hall that suited our small wedding size perfectly. We did the Dolce rooftop, and it was nice to have everything all in one place. Ceremony and reception. The audio set-up was no hassle, the staff was helpful, the complimentary honeymoon suite was nice, and there is an open bar included. Basic décor is taken care of, although expect to pay extra for any additions including silverware, or if you would like an arch added to your ceremony. It was a good wedding, everyone had fun.

Communication with the wedding coordinator was a bit inconsistent, but it was nice to have one provided for us as part of the package. She facilitated our requests up to the last minute, and did a decent job.

Now - the bad. The food. Oh my heavens the food. When we went to view the venue, we were sold on the food. After all, what do people remember about a wedding...1) Did they have fun and 2) The food! We did our tasting at Baci Ristorante (the on-site restaurant) and wow! It was fantastic! We were told to expect the exact same food at our wedding. We liked it so much we added an extra pasta dish course and paid for a late night seafood buffet.

On the day of our wedding out came the food and it did not resemble what we had sampled. It was standard banquet hall food. The chicken supreme was...standard banquet hall chicken supreme. The "low and slow" pork loin looked like it was boiled...and tasted like it too. The seafood (Crab legs and Lobster) was clearly pre-packaged, ready-made, and was ultra salty and stringy.

I wish I had taken more pictures of the food but honestly I was in the middle of one of the most important days of my life and it just didn't occur to me. But the few photos that I do have (from the tasting vs. at the wedding) are attached to this review. The one photo from the tasting shows the chicken and pork loin we had tried initially.

I raised these concerns with Carmen's & our planner and was essentially dismissed because no one had explicitly complained (to them) and because they had footage of people going to the seafood buffet? They also mentioned that they had added king crab as a bonus to the seafood buffet...which I found to be a strange thing to claim. As generous as that would be, there was no king crab...not that anyone had asked for king crab. Just edible regular crab would have been sufficient.

So overall, it's a good little venue. It is nice and intimate, and the packages are all inclusive and affordable, with plenty of options. But do yourself a favour...get catering!