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Weddings

Reviews for Americana Resort

Americana Resort

Americana Resort

Niagara Falls, Ontario
4.9 out of 5 rating, 36 reviews
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Reviews

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  • Quality of service
    4.9 out of 5 rating
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    4.9 out of 5 rating
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    4.9 out of 5 rating
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    Allie Sent on 21/11/2025
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    Oct 2025 wedding

    Our October 2025 wedding was nothing short of amazing!
    The venue itself was gorgeous and the food was absolutely amazing!! We had so many compliments on the food choices and we even crave our meals to this day! We couldn't have imagined our day any other way and Americana definitely exceeded our expectations.. they made our dreams come true!
    I don't have enough words to explain how amazing our wedding coordinator Sarah Small was for us. From day one she was so helpful, organized, professional and genuinely invested in making our day perfect. She made our night run so smoothly and handled every detail so effortlessly - she truly is a natural! Thank you Sarah and the Americana for making memories that will last a lifetime.. I just wish we could do it all over again!
  • Justine
    Justine Sent on 05/08/2025
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    Great from start to finish!

    We had a great experience planning our wedding with the Americana. Lori and Sarah were readily available throughout the planning process. We received so many positive comments about the food, and service throughout our wedding day. The food was amazing, and the day went seamlessly. We are thankful to all the hard working staff at the Americana!
  • Leslie
    Leslie Sent on 25/02/2025
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    February Wedding

    Great staff, acomidations for all sizes, linens included, personal coordinator, lots of food options, great tasting food.
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  • J
    Joanne Sent on 07/04/2024
    4.8 out of 5 rating
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    Great service

    We had a great experience dealing with Lori in sales, Monique from the linen company, Sarah the wedding coordinator and Gary in food and beverage. The Americana was able to handle several special dietary restrictions on various tables. Our venue was tree nut, peanut, seafood and fish free. They accommodated additional guests who required children's, vegetarian and dairy free meals. No one left hungry. The stuffed chicken, mashed potatoes, and carrots were delicious as our main course. The charcuterie trays and late night poutine were big hits for many people. Being able to do everything onsite worked great for us. My papa was able to be included in everything without being transported by a chair van. The bartender was great. We had several people comment on how friendly she was. We were in the Niagara room and it was perfect for a small wedding. We didn't want a traditional wedding and wanted more of an intimate party vibe and that's exactly what we were able to accomplish. At the end of the night all we had to do was leave. All of our decor was put away for us and all we needed to do the next morning was load our cars When we went back to our room we were surprised to find champagne and chocolate covered strawberries. We really had a fantastic experience.
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    C A Sent on 05/02/2024
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    The organization is not all there

    Don't let the gorgeous venue and their packages fool you. They will tell you one thing and then tell you something different the next. I was promised a premium bar with martinis and all blended drinks at every appointment we had it was brought up it was a in fact a premium bar. The day of the wedding i heard from multiple guests that certain things weren't available. Some people said they had to tell the bar tender how to make a simple vodka cran drink. Apparently we had a signature drink crafted up and no one knew what it was and no signs saying there was none. On top of that they started bringing food out and the bridal party/ bride and groom were not served first. I was told that i could have my ceremony in the atrium and then got it whisked away from me last minute. They constantly threw a former employee under the bus and said that it was always her fault for something. Now the decor lady was just a top on the cake. Second appointment with her she completely forgot about us, who we were, what we were there for, and forgot all the colors we discussed. It wasn't until 6 weeks before the date that we finally heard from this lady with multiple emails to 3 different people for the whole year. The day of the wedding something had happened with my seating chart and the person taking care of my wedding came up to me to tell me that it has broke and what do i want them to do about it. Number one rule is not to bother the bride and groom on the wedding day. The night turned out fine until they ran out of stuff at the bar. Our accommodated honeymoon suit was terrible. You heard everything from the hallway to people walking on the floor above us. I will not recommend this place to anyone.
  • Dani
    Dani Sent on 29/08/2023
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    Fairytale Dream Come True

    The Americana did an incredible job from beginning to end with our wedding. They were always quick to respond, and very helpful when it came to our many, many, many questions! They worked very close with us in bringing our dream to reality. The food was exceptional and they were more than happy to help us with our more personalized menu. The space was luxurious, with plenty of room for everything we needed. The staff were always so kind, not only to my husband and I, but went above and beyond for our guests as well. We definitely recommend Americana as the place to be for your dream come true wedding.
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    Phong Sent on 06/07/2023
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    Phong & Kristy's Wedding

    We just recently had our wedding at the Americana and everything was excellent from the beginning to the end. We couldn't have asked for a better venue to work with on our special day. Thank you to Lori and everyone we worked with along the way! It was a day we will never forget!
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    Aynsley Sent on 06/06/2023
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    Wedding was beautiful!

    We had an absolutely beautiful experience working with the staff of Americana for our wedding. Everyone was extremely helpful, welcoming and accommodating. They made the ballroom stunning and made our guests feel so welcome.
  • Melinda
    Melinda Sent on 27/02/2023
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    Absolutely Beautiful!

    The Niagara Room was amazing! The wedding turned out! We did both our ceremony and reception in the same room and it was absolutely beautiful food was amazing and we got nothing but compliments about our night and how beautiful it was!
  • Rayanne
    Rayanne Sent on 20/06/2022
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    Incredible from beginning to end

    I can not rave about the staff enough. They were amazing to work with, very professional and so attentive. They did everything they could to make our experience great. We booked our venue just before covid and had to postpone twice before our big day. They helped ease our anxieties and helped us to get a perfect day for us. I would recommend to anyone. The antipasto and the after glow were my favourite parts so good.
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