Reviews for Romantic Planet Vacations
Reviews
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4.2 out of 5 rating
4.2
Good
51 reviews
Recommended by 84% of couples
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Quality of service 4.2 out of 5 rating4.2
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Response time 4.2 out of 5 rating4.2
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Professionalism 4.2 out of 5 rating4.2
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Value 4.1 out of 5 rating4.1
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Flexibility 4.1 out of 5 rating4.1
+13
User photos
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Rebecca Sent on 08/05/20241.2 out of 5 rating1.2
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Quality of service 1 out of 5 rating1.0
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Response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 2 out of 5 rating2.0
Disappointing Experience
Our experience booking our destination wedding with Tasha Walsh at Romantic Planet Vacations was disappointing. Initially, she was attentive and extremely helpful. Once our deposit was paid, communication became sporadic. It took weeks to get a response, and even then, she cherry-picked which emails to address and would not answer phone calls. Our preferences were not taken into account when scheduling, and she only offered group packages from Air Canada Vacations (which offered terrible flight times) neglecting to explore other airlines. When we pushed her to look into WestJet flights, she made us feel like it was too much work for her to do. Additionally, when we requested to extend our stay and explore another destination, she failed to follow up with any information On that destination. It seemed she went away for business on a monthly or bi-monthly basis, rarely checking her emails and not calling back during these times. -
Quality of service
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Meagan Sent on 04/12/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Impeccable service!!
Tracy Keith was more than we could have hoped for! We tried two travel agents before her, and wish we knew about her from the beginning!
She was very attentive, knowledgeable, helpful, and friendly. She took care of booking our wedding, and all of our other 46 guests were also taken care of very well!
I miss talking to Tracy regularly now that the wedding is over 😊 -
Quality of service
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M Mckillop Sent on 12/03/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
10 year Anniversary Trip
We used Romantic Travel Vacations to help us book a romantic trip of a lifetime for our 10th anniversary.
Our agent Tasha Walsh was professional, understood our requirements and helped us book the perfect trip to reconnect and refresh! Our 8 day cruise to the sunny Aruba, Bonaire and Curaçao was just amazing.
Thank you for everything and memories to last a lifetime.
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+4 Photos
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Quality of service
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Marcia Sent on 20/02/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you Tasha
It is a joy to tell the story of working with Tasha Walsh's business. 💜
In Sept 2019, we choose to have a Destination Wedding in Fall 2020. Tasha was instrumental in helping us find the perfect resort that checked the boxes for our Location, Guest Demographics, Venue Dreams and Service level. She handled all the travel arrangements across at least 3 provinces so it was seamless for me. Then in March 2020 COVID hit. She was amazing in communicating the constantly changing COVID situation. She managed changing guest expectations and family situations. We had a beautiful Destination Wedding in 2021 and Tasha was a priceless support in making it happen.
Share her links from the comments with couples you know who are newly engaged. And start packing your bags…
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Quality of service
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Tash Sent on 15/02/20234.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Exciting and informative
I thought everyone was very knowledgeable and explored a wide variety of unique places k -
Quality of service
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Montana Sent on 09/02/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
5 ⭐️⭐️⭐️⭐️⭐️
Went to the destination wedding/honeymoon expo. There were a perfect amount of vendors. LOTS of great information. And AMAZING door prizes. Would definitely recommend!
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Quality of service
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Christa Sent on 12/05/20221 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Avoid Romantic Planet at all costs
Avoid Romantic Planet at all costs unless you want a host of undue stress and tears on your wedding day.
- Ignoring our photographer when she said she couldn't find her flight reservation but could find her husband's, leading them to be left behind and costing the couple a suprise $600 to get them there.
- Almost stranding the bride and groom with their small children in Toronto due to further negligence. (Groom fixed the issue, NOT Romantic Planet)
- Nobody answers phones on weekend despite them booking clients to fly out on weekends, so if there are any issues (like above) you are completely and utterly on your own.
- Communications slow to a crawl as soon as payment is recieved and if anything goes wrong it's a cyclical game of pass the buck.
Absolutely abhorrent service
Book things yourself before hiring Romantic Planet. -
Quality of service
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Darryl Sent on 11/05/20221 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
poor service
Watch out! If your trip is cancelled, you may not get your refund. I have been waiting over 2 years and it is still " being processed". Can't get a timeline as to when i will receive it. -
Quality of service
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Alexxandra Sent on 23/03/20224.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Sint Maarten - Destination Wedding
We met Corinne at the "Toronto Destination Wedding and Honeymoon Expo" by Romantic Planet Vacations and connected right away! She was very kind and patient since the beginning and helped us with booking our destination wedding to Sint Maarten, where we stayed at the Sonesta Maho Beach Resort, Casino and Spa. We had a fairly large group of approximately 60 guests on the trip, which had to be postponed twice (due to covid), before we were finally able to tie the knot! I know it must have not been easy dealing with everyone and especially because we had guests coming from different parts of the world, but she made it happen! Thanks so much for all your help and support, Corinne! 😊
- Alexandra & David -
Quality of service
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Tasha Sent on 18/11/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great customer service
Worked with Corrine and she made the process less stressful. -
Quality of service
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