Romantic Planet Vacations

Avoid Romantic Planet at all costs unless you want a host of undue stress and tears on your wedding day.

- Ignoring our photographer when she said she couldn't find her flight reservation but could find her husband's, leading them to be left behind and costing the couple a suprise $600 to get them there.

- Almost stranding the bride and groom with their small children in Toronto due to further negligence. (Groom fixed the issue, NOT Romantic Planet)

- Nobody answers phones on weekend despite them booking clients to fly out on weekends, so if there are any issues (like above) you are completely and utterly on your own.

- Communications slow to a crawl as soon as payment is recieved and if anything goes wrong it's a cyclical game of pass the buck.

Absolutely abhorrent service
Book things yourself before hiring Romantic Planet.

We met Corinne at the "Toronto Destination Wedding and Honeymoon Expo" by Romantic Planet Vacations and connected right away! She was very kind and patient since the beginning and helped us with booking our destination wedding to Sint Maarten, where we stayed at the Sonesta Maho Beach Resort, Casino and Spa. We had a fairly large group of approximately 60 guests on the trip, which had to be postponed twice (due to covid), before we were finally able to tie the knot! I know it must have not been easy dealing with everyone and especially because we had guests coming from different parts of the world, but she made it happen! Thanks so much for all your help and support, Corinne! 😊
- Alexandra & David

We have been dealing with Anita for months now, in preparation for our wedding in February. She has been so wonderful!! She is so quick to respond to all of the numerous emails and calls from us as well as all of our guests! She even responded so quickly, during the holidays. She actually went to this particular resort a few months ago and when she was there, she sent me personal texts with photos to show us how lovely it is going to be. I have no doubt that she has everything under control and cannot wait for the big day!! Thanks Anita for all your hard work!!

We found Romantic Planet through a destination wedding/ honeymoon show and they were great at narrowing down choices to what we were looking for, and even referred to a particular person familiar and knowledgeable to the location we were looking. The agent followed up, provided all necessary details from beginning to after returning!

Hello wedding review perusers,
If you are considering Romantic Planet Vacations as your wedding planner/coordinator... Stop turn around and RUN!!! We got married in Playa del Carmen, Mexico on July 9th 2019 and had the worst experience dealing with this company.

We had Vanessa and she was terrible with her customer service edicate. There were several times when she was unresponsive and unavailable without any prior notice. We had several emails excusing herself for her absence.

First off, this company works on commissions from the vendors so they are not really working for you but to set up weddings that will profit them the most. Because of this, our entire experience dealing with the hotel and reception staff regarding anything room related was awful. Their continued response was you didn’t pay us any money so any and all changes have to be made by them (which ALWAYS INCURRED ADDITIONAL FEES). And guess what Vanessa was not helpful and unresponsive.

The $1000 Air flight credit is a SCAM. Thats incorrect for me to say. What I should say is please make sure you read all of the fine print very, very carefully. They will do everything in their power to not give you all the necessary details until they are no longer responsible for giving you the flight credit. Vanessa was going to set up the return flight for the credit but she stopped returning phone calls and emails so how were we supposed to book it without a person to book it with.

In short, Vanessa said she was going to take care of a lot of things that she didn’t. She would not respond to our phone calls and the hotels phone calls when situations came up during our wedding stay, leaving us to deal with the hotel. We contacted their management and to see if they would want to rectify anything before posting our negative reviews and to put it bluntly they could give 2 Sh***.

It is very difficult to express how terrible the experience was in a short review without seeming petty. I am giving our wedding email in hopes that any person that wants a better picture of what our experience was can email us and we are more than happy to share any of the correspondences between us. To help us filter through the Spam all email should contain the following subject line: Please helps with your experience!!!

Thank you
Oliver And Claudia
Oliver.and.Claudia2003@gmail.com

Marissa and I were blessed with the ability to work with Corinne Wilson-Daly from Romantic Planet Vacations who made the planning an absolute breeze, which ended up in our dream honeymoon surpassing all our expectations. Corinne was incredible to work with as she was super responsive, she had an incredible wealth of knowledge on our destination providing us with the best tips, tricks, and bookings, and she was just a pleasant person to deal with through the whole process - something that is incredibly valuable as you deal with all the stresses of wedding planning.

I would highly recommend working with Corinne and the Romantic Planet Vacations team as they helped plan and organize a one in a lifetime trip!

Thanks so much Corinne!

M&M

My husband and I wanted a special vacation away to celebrate our 20th wedding Anniversary. We contacted Corinne Wilson-Daly of Romantic Planet Vacations and she took care of all the details for us. She booked us in at the RIU Republica, Adults only in Punta Cana. She made them aware that we were celebrating our anniversary. Upon arrival to our room we were greeted with a welcome letter congratulating us, a bottle of champagne, a fresh bag of coffee for us to take home, a souvenir mug and pen. The hotel and food was amazing and we had such a wonderful time. Corinne made booking the trip a breeze and had everything set up online for us to access at anytime for payments etc. We would definately recommend Corinne Wilson-Daly and Romantic Planet Vacations for anyone wanting to book a vacation with a reputable and qualified travel agent. Thanks again Corinne for helping us to make our 20th a memorable one!

We used Corinne Wilson with Romantic Planet Vacations and I cannot say enough good things about her. She helped us plan the wedding and choose the destination. We chose the Riu Palace in Los Cabos Mexico. she was very knowledgeable about the hotel and destination. She answered very question from us and our group of 40 people who went away. She always responded in a timely manner and was very professional. We would definitely recommend her to future clients looking to plan a destination wedding. Thanks again Corinne!!

Our agent ensured everything ran smoothly, and she was very responsive. I have already recommended her to a couple other friends that are thinking about doing destination weddings.

Everything from the bookings to the travel and the resort was amazing - Tracy Keith from Romantic Planet Vacations was very informative and helped us plan the most epic trip for our group ever. Everyone was so pleased with the entire experience.