Information about Romantic Planet Vacations
Romantic Planet Vacations is a Canada-wide company that specializes in destination weddings and honeymoons to a variety of exotic locations. The specialists behind this company will help you plan your wedding or honeymoon in any region of the world, from locations in the Caribbean and Europe to Asia and the South Pacific. They have the best destinations in the globe covered!
Experience
Established in 2004, Romantic Planet Vacations has been Canada's first destination wedding and honeymoon specialist company. Its team has earned the most specialist certifications, association memberships and awards for their services than any other business in the industry.
Services offered
The services offered include the following:
Tina Steffler, Married on 18/05/2017
Everything was great, Anita McLean saved us half the cost of our trip by suggesting a different hotel with the same features! We stayed at a different hotel on past trips and she asked us if we wanted to try another hotel closer to the strip and half the cost but it had all the same qualities we wanted.
Petrea, Married on 11/05/2017
I wanted two beds in my room and got one, not the most difficult request when traveling with a friend, we paid a lot of money to book with this company as a wedding group to Mexico, a few hundred more than if we would have just booked with Expedia or alike. Our bride was told we ... View more would have a couple perks of booking through them like our safes included, and one device wifi included, I paid for both of those things on top of the $1800 for half a room I shared with a friend not partner with one bed in it. I posted to our representative Laurie the day after check in and it is a week later and I still have no response, or apology, or refund, not even an acknowledgement! The brides wedding day had so may hitches she ended up in tears, I see no way this company helped or improved any of our trips and would strongly recommend looking somewhere else!! BRIDES BEWARE!
Lindsay Hawley, Married on 11/05/2017
I used Romantic Planets for my wedding in May 2017. We originally booked with them in February 2016 for the Grande Sirenis Resort in Mexico. I wish we had done our research because I never would have used them if I would have known how bad their service was. The Grande Sirenis is ... View more broken out into two resorts because of its size, however one side comes with the “Distinction Collection inclusions” from Air Transat and the other side doesn’t. Our travel agent told myself (the bride) and other guests that this was part of our package. Later to find out we have to pay for wifi and our safe’s which in CAD was fairly expensive. We didn’t receive a bottle of tequila or wine in our rooms although according to our inclusions we should have, and a lot of other minor things were missed too. As a bride, asking 65 people to pay for a trip to Mexico and then on top of that having all these extra costs that were supposed to be included was disheartening, people were upset. The worst part was our travel agent took no responsibility for it and fought with my guests on facebook, and fought with my guests via email. I was to blame or someone else was to blame, she told only ONE person that it wasn’t included (out of 65 people). I posted a link she sent to me stating these inclusions on our facebook wedding page for all of our guests to see; she was an admin on our wedding page so if this was wrong or miscommunicated she should have said something, but didn’t. My biggest question is, why did she book us on the side of the resort that didn’t have any inclusions?? And then, our room requests, ie cribs (four babies on our trip), etc were not on file and not taken into consideration (although submitted one year early!). All 65 guests were separated in different blocks on both sides of the resort, some guests didn’t even have rooms when they arrived. Did she even submit our requests?? The resort that Romantic Planets quoted was supposed to be a 5-star resort. They should have done their research as this was not a 5-star resort and I believe has since been downgraded to a 4-star resort. She was horrible to deal with and never once found out why our wedding group didn’t get the inclusions we were supposed too, she said she’d find out and that was months ago. Never heard from her again. Bad business. I should mention all of our guests that booked outside of our wedding group received all the inclusions offered.
Braetanna Jarocki, Married on 19/01/2017
This company was wonderful to deal with! Every request and simple issue was dealt within the same day as we contacted our specialist. If it want for them we wouldn't have been married in paradise :) we will most definitely be using them again
Danielle, Married on 03/11/2016
Laurie Keith, from Romantic Planet Vacations, is amazing. She made our Destination Wedding unforgettable and exceeded all expectations. Romantic Planet provided professional and prompt responses to all inquiries. We highly recommend Romantic Planet!
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