Quality of service4.9
James Gallacher, Married on 15/11/2017
My wife and I cannot say enough good things about Marsha and her team. Her attention to detail was impeccable and her hard work at the destination paid off in spades. Along with the on-site wedding planner, Marsha ensured everything went according to plan and I know my son, daughter in law and all the guests were treated to an awesome occasion. Thank you so much Marsha and your team, from a very grateful (new) Father in Law.
Wonderful Team made our dream day a reality
Louriel Gallacher, Married on 15/11/2017
Marsha and Harumi did everything possible to ensure our wedding was all we had dreamed of! Harumi took a lot of time and care to help plan every detail with me and go over all my ideas I wanted for the wedding. Marsha is an amazing person with the kindest heart. She flew with us to Cabo and made sure our wedding was nothing short of a fairytale - even getting a huge trampoline removed for us from the site of the wedding by the hotel (it took 30 people to carry it away). Everything they did was over and above our expectations!
David, Married on 12/05/2017
I've arranged many holidays on my own but when it came to planning our getaway wedding there were just too many concerns and questions. I contacted Marsha at Destination Weddings and after our first meeting I knew we were in good hands. It was not only a perfect wedding but absolutely the best trip we've ever been on.
David & Tiffany
Mandy McKinnon, Married on 23/07/2016
"Marsha and her team looked after our destination wedding in Cabo San Lucas in April. Marsha and her staff were truly an absolute pleasure to work with. Marsha really listened to what my husband and I wanted for our wedding and found the perfect hotel that suited our desires and was also an excellent price for our guests. Her team was so accommodating with all of our guests and their individual requests, and they really went beyond in every possible way. I had a constant line of communication with Marsha and I knew if I ever had a question or needed to talk to her about something, she was very accessible.
It is very clear that customer satisfaction is of the upmost importance to Marsha and her team. My husband and I flew down a few days before our guests - when I realized at 3 am that we had an error in my husbands name on the ticket Marsha was texting me back and advising me what to do. She met us at the airport extra early (5 am!!) to make sure everything got sorted. Additionally, she greeted all of our guests a few days later to see them off as well!
Although we had some unanticipated issues with management at the actual hotel on the day of our wedding that had absolutely nothing to do with Marsha and her team, she was quick at trying to resolve it once we returned home. Marsha worked hard and was persistent at getting us some sort of compensation for our troubles. I truly don't have a bad thing to say - very professional, very accommodating, excellent customer service and an all around amazing experience for us! I highly recommend using Marsha Steeves Destination Weddings if you are considering a destination wedding and want things to run smoothly! Keep up the great work Marsha + team! :)
Mandy + Jared”
I recently went through this travel agency to plan my wedding in Mexico. I was very pleased with how everything turned out. I specifically appreciated the stress-free planning. That's what I was hoping for. They did all the work for me and I basically just had to make simple selections/decisions. All my guests contiue to complement me on my beautiful wedding. The resort they recommended was amazing, the ceremony location was breath taking and the vacation all in all couldnt have been more perfect. I had a total of 64 guests that attended so I was happy it all went so smoothly. I would use this business again for and travel plans and specifically for weddings!
Suelynn, Married on 07/08/2009
We booked Maraha to help us plan our wedding in England where we now live . We got married in ancient Saxon church , it was stunning ! Parts of the original building date back to early 12th century . Our photographer was very talented but just starting up his business so he did all our wedding photos and attended for the entire day for £200 plus travel expenses !! And our photos looked amazing ! We had a lovely 3 course meal for around 75 people . We had a large reception at a local venue that was quaint but charming about 250 attended in the evening . The reception featured ballon displays arrange in beautiful arches and displays as well as an exploding balloon that went off at the end of the first dance . We also had a sumptuous 3 tier vanilla sponge cake with vivid blue hydrangeas trailing down and around it . Was a lovely day and Marsha was there to oversee it all and make sure everything ran smoothly and efficiently / would recommend her services to anyone enquiring .
Lawson Baird, Married on 06/06/2006
I know from our long association that Marsha Steeves is a passionate, super devoted lifelong master of the travel industry. She keeps as personally involved as possible with all her clients with active itineraries and doesn't rest until she knows that everything is perfect. She takes tremendous satisfaction and pride hearing appreciation and praise feedback from her travelers after their trips. I can see it takes a great deal of diligence and dealing with the unexpected to keep everything running well and as planned.
Recently, I researched and planned a stay at a Club Med, for another family and mine, and then called upon Ms Steeves to place the booking. She took it on herself to dig around and negotiated an upgrade to the new deluxe waterfront rooms, at almost no extra charge, and what a difference that made to making our stay so great. The other family was unable to travel due to sickness and she helped get the full refund no problem.
We were once stranded abroad on a trip with our return tickets on Pan Am the week the company went belly up. A few phone calls back home to Marsha [on her personal 24/7 cell phone], and the alternate arrangements quickly fell into place to get home. These are the types of things a good travel agent can do that makes a real difference.
I have made multiple bookings over the past few decades with her agency and never a problem. I would strongly recommend and I will continue to use Ms. Steeves services for my travel and vacations. Disclaimer: Please note that specific wedding arrangements services has not been one of their services I have had occasion to use.
Dr. Lawson Baird, Vancouver BC