Belcroft Estate & Event Centre

27 reviews | Gilford (Ontario)
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Reviews for Belcroft Estate & Event Centre

4.8 out of 5.0
  • Quality of service 4.7
  • Professionalism 4.7
  • Flexibility 4.8
  • Value 4.7
  • Response time 4.9

Awards

27

15 User photos

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  • M

    Matthew D. · Married on 23/10/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    There is no better venue or staff!

    We got married on Friday October 23, 2020 during the pandemic. The year has been insane with the rapid changes in restrictions and not once did Belcroft let us down. The staff is incredible, especially Katie. Professional is an understatement to describe the team and the Venue itself is absolutely breathtakingly beautiful. Every single guest of ours have been raving about the entire day and how perfect it was.

    Our wedding was during a very difficult period of the pandemic and the Belcroft made everyone feel safe. If you want the perfect wedding, incredible food, absolutely stunning venue, most supportive staff and much more. Belcroft should be first on your list.

    Thank you for everything Katie and team! You're exceptional.

    Sent on 02/11/2020
  • J

    John M. · Married on 19/10/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Beautiful property with stunning scenery

    My nephew was married at Belcroft Estate in September. It is one of the most spectacular venues that I have visited. The grounds are amazing. The dinner was delicious. I would definitely recommend this property for a wedding.

    Sent on 19/10/2020
  • J

    Julie Z. · Married on 26/09/2020

    2.6
    • Quality of service:
      1.0
    • Responsiveness:
      5.0
    • Value:
      2.0
    • Flexibility:
      4.0
    • Professionalism:
      1.0

    So disappointing

    As a professional photographer I have worked many times at Belcroft and never fully experienced anything negative until the actual day of my own wedding at this location. From lack of clarity and communication to them actually losing our wedding cake on the day of our wedding at our reception! They overcharged us for items and actually stole from us! They charged us for an all included cake and literally served only part of it. No idea where the remainder went as our guests count ended up being less then when the cake was ordered?! The kicker For us was Them rudely clearing our tables at the end of the night in front of our guests, throwing away all our centrepiece florals and greenery into big garbage bags when we had made arrangements to have them donated to a local hospital during the COVID-19 pandemic. Disgusting. No apologies, no remorse, nothing. The owner actually accused us of lying and the wedding “coordinator” only offered to send us another cake. After the fact. That’s all. All of this after watching their staff sit on their cell phones for the majority of the day while disabled family members tried to get things set up. We even asked for assistance from the planner and were told “I only have 15 minutes as I’m giving a tour” ON MY WEDDING DAY! During a pandemic!!!! So clearly they don’t have any health or safety concerns allowing random strangers into our wedding during a pandemic?! They also tried to hold our deposit because guests unknowingly brought in outside alcohol without us knowing. Belcroft never said a single thing about this until after the fact. No contract was given only a term and conditions paper with a brief mention of “beverage services being on property” no where did it say anything about bringing a couple of beers for the wedding party when getting ready. Now we are two weeks past the day we will never get back and are still waiting for our charger plates which they actually took and are holding in their kitchen, expecting us to drive up to pick up over two hours away! When it was their staff who took them! The food was awful! Our dinners were cold as were numerous guests. Honestly, working here I never experienced any issues. However, since the new owners have taken over I have heard stories similar to mine however I always thought it was an absolutely gorgeous venue (which it is) so in a pinch we were stuck finding a new venue 4 weeks from our wedding date, (due to covid) so we went with a special all inclusive package with Belcroft. I personally think that perhaps they were just ill prepared for the pandemic and the unknowns. As a business owner I can sympathize with this, however the way things have since been handled by them has made us extremely frustrated, disappointed and completely devastated for the day that it could have been at such a beautiful venue if only the staff and vendors who were included with our package, delivered as promised. Hopefully this is an isolated incident however thought we deserved to state our true, honest and sincere experience with this venue from a personal standpoint. Luckily, our photographer was amazing as was our florist and we have some beautiful photos of the good times we managed to have in between the chaos of Belcrofts slip ups. Even though they are refusing to take any responsibility, we have already been asked by a few big wedding retailers and websites to have our wedding/photos featured and will not be mentioning anything about Belcroft, which is a shame.

    Sent on 13/10/2020
  • Kiana

    Kiana · Married on 07/08/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Best wedding venue ever!

    My husband and I can’t say enough amazing things about Belcroft estate. Communication was always smooth and our coordinator Katie was always accessible and available to support. When COVID hit and we had to alter our plans for our August wedding, everyone at Belcroft was so kind, and understanding. Despite the COVID changes we had to make, our wedding day turned out amazing and nothing went wrong all thanks to all the amazing Belcroft staff. We can’t recommend Belcroft enough, it truly was a wonderful venue.

    Sent on 29/09/2020
  • Jenna

    Jenna · Married on 05/10/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Absolutely Amazing!

    We had our wedding in the Marquee Tent at Belcroft Estate in the beginning of October and it was absolutely magical. From the very beginning, the staff at Belcroft made us feel completely comfortable and taken care of. Both Rebecca and Becca helped ease a lot of the anxiety and stress that can come with wedding planning and were always available to answer any questions I had. Becca was a true star in helping making our special day run so smoothly, everything felt effortless the day of and it was all thanks to her. We received so many compliments on the wedding venue especially—it is absolutely gorgeous. I am so happy that we chose Belcroft!

    Sent on 19/10/2019
  • Christina

    Christina T. · Married on 13/09/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    This place is a dream

    The most beautiful place I've ever been to for a wedding. The grounds are actually breathtaking, the guests and photographers couldn't believe their eyes. There were too many places to take photos!! This is a nature lovers dream spot! We chose the tent venue ( there is a barn venue aswell which is just as beautiful ) Rebecca was our wedding coordinator and she made the whole experience smooth sailing. She was organized and so quick to respond to every questions and emails. She was so helpful throughout the whole process and the day of.

    Sent on 23/09/2019
  • C

    Carolyn R. · Married on 10/08/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Perfect in every way.

    We had our wedding in the tent on June 22,2019 and it was perfect in every way. The staff are wonderful and very professional. They made sure that everything was exactly as we wished. The owners are lovely and make sure the property is beautifully manicured and elegant. I would not have changed one thing at this wedding venue. They were flexible, understood our requests and responded with great professionalism. Our guests said that they had not been to a more beautiful wedding and raved about the venue and they have been to many beautiful weddings around the world. Thank you Belcroft for making my daughters day so spectacular.

    Sent on 24/06/2019
  • Petticrew

    Brittany P. · Married on 13/07/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Wedding - July 2019

    LOVE THE VENUE!!
    All the staff was very professional and accommodating wanting your vision to come true.

    My dad it poured rain until 30minutes before the ceremony when guests started to arrive. The staff at Belcroft waited to put out chairs till the last second as they knew I really wanted to have the ceremony outside and not go with plan B and having it inside the barn. ❤️ LOVE the staff for waiting as it was everything I could have dreamed of.

    Sent on 01/08/2019

    Belcroft Estate & Event Centre's reply:

    Brittany, we are so pleased that you had a good experience at Belcroft. Your wedding was beautiful. All the best and congrats to you and Martin.
  • Megan

    Megan B. · Married on 22/06/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing Venue

    Belcroft Estates is the most amazing wedding venue. We got married in the barn on the most gorgeous day. The staff at Belcroft were extremely helpful from beginning to end. They answered every question in a timely manner and we even got to bring our dog to the wedding! All their amazing features included with the venue make the day go very easy. This was the perfect venue for our wedding! If you are looking for a barn this is it!

    Sent on 10/07/2019
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