Reviews for Belcroft Estate & Event Centre
Reviews
4.8 out of 5 rating
4.8 out of 5 rating
34 reviews
95% recommend it
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Featured
![Laura]()
Laura Sent on 29/09/2023A DREAM wedding venue!
My husband and I fell in love with Belcroft from the first walk through! It’s the most gorgeous venue that has everything you could possibly want.
The team at Belcroft is what makes it truly amazing through! They are there for whatever you need, and really just want you to have the most perfect wedding day.
I would 100% recommend getting married there!Belcroft Estate & Event Centre's reply:
Thank you so much for this lovely review, Laura. We are so glad you had a good experience and a wonderful wedding! 💗 -
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![Michelle]()
Michelle M. Sent on 29/09/2023Belcroft made our dreams come true!
Wow, just wow. This was the most beautiful wedding venue, we got married on the lane way under the trees and it felt like a fairy tale. Our guests couldn’t get over the beauty of this oasis. Beyond the grounds and amenities, the staff at Belcroft were unbelievable! They thought of everything and helped the day run so smoothly. Rachael even brought me and my husband a plate of food before the reception because she knew we’d be so busy! Everyone was just so kind, they are meant to work in an industry based around love. Thank you for the best day of our lives.Belcroft Estate & Event Centre's reply:
Thank you kindly for this lovely review, Michelle. We are so humbled and honoured to have been a part of your ‘best day ever’. Congratulations again and please come visit us again soon! 💗 -
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![Sadie]()
Sadie C. Sent on 26/09/2022Nice venue
The venue was beautiful, Rachael was one of our contacts and she was very helpful & super nice. Natalie, our day of coordinator, was also wonderful. While the wedding itself was incredible and the venue was absolutely beautiful, there were definitely bumps along the way. In our contract that we signed it said all linens were included in the Belcroft package. A couple months before the wedding we found out that was not the case and we had to pay another couple thousand in linens, which we had not budgeted for and were completely caught by surprise. When we addressed it with Katie, one of our contacts, she was incredibly rude about it and basically told us that linens were built into the other caterer's cost but because we didn't go with that caterer (we were given a choice of 2 or 3) we had to pay for our linens, which was news to us. She was very rude and dismissive. We also had A LOT of issues with their bar manager, Alysse. She took forever to answer our questions via email, the meeting we had with her was completely disorganized. She didn't give us all of the information at our meeting so we were made to think we had to purchase our own sparkling wine & pay a corkage fee when really they had their own sparkling wine that we weren't told about. She then claimed my Mom dismissed it and said we'd bring our own instead (why would we pay a $20/bottle corkage fee if we didn't have to?). It took her 2 months to get us the summary/information we asked for at our meeting and sent us the invoice with less than 24 hours to pay it (we had asked on more than one occasion for a cost breakdown as other than the package outline she gave us we had no idea what the bar would cost). The staff during the reception were great, though definitely a little overzealous. They packed up our photo guestbook very early, I had multiple people tell us they didn't get to sign it because Belcroft had packed it up already. We also had beautiful glass names 3D printed for all of our guests for their favour, most of our guests and both Spencer and I had our table cleared and said names cleared with the table and thrown out by Belcroft before we could grab them and bring them home. I was very disappointed as I was planning on keeping mine & Spencer's names as a keepsake from our wedding, not to mention it was our favour for our guests. I contacted Belcroft the next day as at first I thought our names had just gotten packed away in a box and they had said there was nothing in the lost & found so staff would have thrown them all away. Very disappointing & wasteful. Overall, the venue was absolutely beautiful but it was definitely one of the more expensive venues and I expected a bit more from (most of) the staff. Rachael & Natalie were great, if I were rating just the 2 of them it would be all 5 stars. Unfortunately, that's not the case. -
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![Jaime]()
Jaime C. Sent on 24/06/2022Fantastic!
Amazing venue and team!! They were great from start to finish!Belcroft Estate & Event Centre's reply:
Thanks so much, Jaime.
Your feedback means a lot to us.
We hope that you & Alex are doing great! ❤️ -
![Meagan]()
Meagan N. Sent on 14/03/2022Beautiful Wedding at Belcroft
Belcroft was the perfect wedding venue for us. We enjoyed the outdoor and indoor (tent) areas. The bride’s suite was the perfect space. Belcroft allowed us to set up and bring what we needed. They also helped with the set up and cleanup and they answered any questions we had. Rachel was such a help on our wedding day. The grounds are also very beautiful! -
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Matthew D. Sent on 02/11/2020
There is no better venue or staff!
We got married on Friday October 23, 2020 during the pandemic. The year has been insane with the rapid changes in restrictions and not once did Belcroft let us down. The staff is incredible, especially Katie. Professional is an understatement to describe the team and the Venue itself is absolutely breathtakingly beautiful. Every single guest of ours have been raving about the entire day and how perfect it was.
Our wedding was during a very difficult period of the pandemic and the Belcroft made everyone feel safe. If you want the perfect wedding, incredible food, absolutely stunning venue, most supportive staff and much more. Belcroft should be first on your list.
Thank you for everything Katie and team! You're exceptional. -
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