Dark Horse Estate Winery

15 reviews | Grand Bend (Ontario)
See Photos, Pricing and Details

Reviews for Dark Horse Estate Winery

4.4 out of 5.0
  • Quality of service 4.5
  • Professionalism 4.5
  • Flexibility 4.2
  • Value 4.5
  • Response time 4.5

Awards

15

19 User photos

Order by:
  • Tawnya

    Tawnya D. · Married on 21/08/2021

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Highly recommend

    My fiancé and I have booked this venue via virtual tour by Holly. She did an amazing job showing us using face to face video seeing the grounds and the area in which would best suit our personal wedding come July 2021. The place is gorgeous beyond words, and that was clearly shown we didn't have to have a tour we fell in love via video!
    Cheers
    Jordan and Tawnya

    Sent on 11/05/2020

    Dark Horse Estate Winery's reply:

    Tawnya,

    We are so excited to host your wedding in July 2021!

    Thank you for your kind words,
    Dark Horse Estate Winery Inc.
  • Anna

    Anna P. · Married on 15/05/2021

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Gorgeous venue with a problem solving staff!

    Absolutely beautiful scenery and very accommodating wedding/event coordinators! My COVID-19 wedding experience was a nightmare with having to reschedule my wedding two times; Dark Horse helped ease the stress of the chaos, and brainstormed options that complied with health and safety regulations (the best part: these options mirrored my wedding vision)! Although it seems like COVID-19 brides are limited, Dark Horse made the experience significantly better with their support and kindness! Side Note: The Rosé Slushie is to die for!!!

    Sent on 06/07/2021

    Dark Horse Estate Winery's reply:

    Anna,

    Thank you for taking the time to share your experience. We know it's not easy to plan a wedding during Covid, and we thank you for trusting us with your big day!

    All the best,
    Dark Horse Estate Winery Inc.
  • Eric

    Eric F. · Married on 10/10/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Stunning and perfect

    Dark Horse Winery was the perfect setting for our wedding. The venue was stunning and Holly the event coordinator helped made the day perfect. She was willing to help with anything we needed and couldn't have pulled it off without her. We would recommend this venue to everyone.

    Sent on 18/11/2020

    Dark Horse Estate Winery's reply:

    Eric,

    Thank you for your kind words, and trusting us with your big day! We are lucky to have Holly on our team.

    All the best,
    Dark Horse Estate Winery Inc.
  • T

    Tyler D. · Married on 03/10/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Engagement

    Had an awesome experience with my engagement proposal! Staff were all amazing and Holly helped coordinated and organized everything so it all went smoothly. Dark Horse is a beautiful spot for any event. Super accommodating and helpful.

    Sent on 07/10/2020

    Dark Horse Estate Winery's reply:

    Tyler,

    Thank you for your kind words, and allowing us to be a part of your engagement! You planned such a special evening that you both will remember. The sunset helicopter was a nice touch.

    All the best,
    Dark Horse Estate Winery Inc.
  • A

    Abigail L. · Married on 28/08/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing wedding venue

    We had our wedding at Dark Horse Estate winery on August 28th 2020. This was our third venue due to covid 19 restrictions and we were very stressed due to the changes we had to make due to the pandemic. We first spoke to Holly on the phone before meeting her in person at Dark Horse. When we went to the venue, we really loved how beautiful it was and instantly felt that we wanted our wedding to be there. The grounds were immaculate, the vineyards are beautiful and it just had a modern chic vibe. This was just from looking at it on the outside. The inside was amazing as well. The brick, the wine cellars, everything looked modern and new. When we met Holly to discuss having our wedding there, we were so drawn in by her personality. She has an amazing personality and she really had a keen interest in what our wedding plans were and making sure they would be accommodated. Communication with her was constant. She always made herself available for questions and offered great suggestions. She reached out to some vendors on our behalf as well (DJ, helicopter service, florist) to make sure everything was coordinated well. We planned an outdoor wedding, however, the morning of the wedding, good weather was not on our side and Holly contacted me to discuss alternate arrangements. She suggested using the ballroom instead which we agreed to even though we didn’t see the ballroom before because all of our plans were for an outdoor wedding. Just to reiterate how amazing Holly is, she coordinated and arranged all of our decor that was to be outside, to inside. She even contacted the florist who was supposed to decorate the arbor outside and arranged for her to tailor the floral arrangement for inside. On top of that, she sent us photos when it was all set up so we knew what it looked like before the wedding and to make sure we liked it. Michael and I loved it. Her attention to detail was spot on and we were so happy to have her working with us. After all of the stress we had been through initially due to covid, Holly was the calm we needed. We worried about nothing because she took such great care of us from the beginning to the end. At Dark Horse, we also loved all of the areas we used for photo ops. There are so many great areas, inside and outside that we were able to use. Our wedding day was a memorable one and our guests also really loved the venue. We highly recommend Dark Horse Estate winery and also Holly because she is simply amazing and will take great care of you!

    Sent on 04/09/2020

    Dark Horse Estate Winery's reply:

    Abigail,

    We are so glad we were still able to host your wedding this year (with the pandemic craziness). We wish you both a lifetime full of love & happiness!

    All the best,
    Dark Horse Estate Winery Inc.
  • D

    Danielle · Married on 14/07/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Perfect Day

    We had the most perfect wedding day!! The venue is just stunning and blew all of my guests away. Working with Holly was amazing, she made our day go so smoothly and was there for any questions I had. We had to change our plan around due to Covid and Holly was so accommodating and helped guide us with all the new restrictions to still make sure we had a dream wedding.

    Sent on 17/09/2020

    Dark Horse Estate Winery's reply:

    Danielle,

    Thank you for your kind words and allowing us to be a part of your special day! We are very lucky to have Holly as a member of our team.

    All the best,
    Dark Horse Estate Winery Inc.
  • T

    Tim N. · Married on 31/12/2019

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      4.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Dream Wedding

    Our Wedding was on New Years Eve 2019 at the Dark Horse Winery. This was the Dark Horse Estate Wineries first New Years Eve wedding and it went off without a hitch. Both my wife and I are from Australia and found it very easy to communicate via email with all staff at the Dark Horse. Nothing was ever an issue before or after the wedding. Being from Australia Ashleigh and her staff made accommodations to their regular schedule to accommodate us. The venue is absolutely stunning and was perfect for our small wedding. All guests were very impressed with the location and venue. The winery was decorated perfectly for the holiday season and fitted our New Years Eve theme wonderfully allowing us to spend very little on decorations! It made our wedding very memorable and we can not wait to come back one day to celebrate our anniversary. We could not recommend the Dark Horse enough for a dream wedding.

    Sent on 25/01/2020

    Dark Horse Estate Winery's reply:

    Tim,

    It was such a pleasure to be part of this very special day, and our first New Years Eve wedding at Dark Horse!

    All the best,
    Dark Horse Estate Winery Inc.
  • Glen

    Glen C. · Married on 30/11/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Perfect Location!

    We had a very small wedding with our immediate family in attendance... only 24 people. We wanted a place that was classy but intimate. Dark Horse was able to provide the perfect location! The winery was decorated for the holidays and was absolutely stunning! It made our wedding very memorable. Our guests were very impressed!
    The staff were extremely friendly and helpful and provided us with excellent service.
    We would highly recommend the Dark Horse Estate Winery to anyone planning a wedding!
    Glen and Kevin

    Sent on 10/01/2020

    Dark Horse Estate Winery's reply:

    Glen,

    It was our pleasure to host your wedding and to share in the joy that came along with your nuptials!

    All the best,
    Dark Horse Estate Winery Inc.
  • E

    Erin H. · Married on 15/11/2019

    4.2
    • Quality of service:
      4.0
    • Responsiveness:
      4.0
    • Value:
      5.0
    • Flexibility:
      4.0
    • Professionalism:
      4.0

    Beautiful venue!

    This was the absolute perfect spot for our intimate November wedding. Darkhorse accommodated our ceremony on the outdoor patio, having a fire going to keep all our guests warm. The holiday decor was up which added so much to an already stunning venue. We couldn’t have asked for a more perfect day.

    Sent on 24/03/2020

    Dark Horse Estate Winery's reply:

    Erin,

    It was an absolute pleasure to host your wedding! It was beautiful to see our first patio wedding come together, around the outdoor fireplace.

    All the best,
    Dark Horse Estate Winery Inc.
  • Charlene

    Charlene F. · Married on 28/09/2019

    1.0
    • Quality of service:
      1.0
    • Responsiveness:
      1.0
    • Value:
      1.0
    • Flexibility:
      1.0
    • Professionalism:
      1.0

    Not worth the money.

    The venue is beautiful, stunning actually for a December wedding, but I can assure you that it is not worth the hassle, attitude or exhaustion you will face when dealing with Ashley and Craig. If there is any advice that I can give, is to ask around to different vendors. I actually heard horror stories from vendors regarding previous experiences they had with Dark Horse, namely Ashley and Craig and after all my experiences I am not surprised at all.

    
Rude doesn't even begin to describe it. From my very first meeting with Ashley to the
dealings with Craig, they are nothing but unprofessional. In fact, it is shocking for the amount of money that you spend there on a wedding that they would be as unprofessional and disrespectful as they are.

    
Now fast forward to the day before the wedding and setting up. We had the entire wedding party and family come to help as we were doing all of the setup on our own to try to save money (because of the exorbitant fees that they charge), and NOWHERE prior to this were we told a maximum number that were allowed to come and help, or that we weren’t allowed to bring a coffee with us, or that my two grandchildren could not be there, or that we weren’t allowed to track in any dirt from outside, even though it was December, snowing/slushy outside. Not sure how we were supposed to get the decorations from the vehicles into the venue. Regardless, instead of speaking with us like most adults and professionals would have done, they proceeded to talk negatively about us to anyone and everyone behind our backs. In fact, I had several people come up and tell me that they heard both Ashley and Craig putting us down, calling us disasters behind our backs. IF these were their rules, then why wouldn’t they be professional about enforcing them, instead of being unprofessional bullies, with zero respect for anyone but themselves. When confronted with all of this after the wedding they retaliated with more blame. Apparently, their behavior was justified because we didn’t follow the rules of ‘setup’, which we never received. Nobody wanted or intended to ‘break their rules’, and if a Tim Hortons coffee was a problem then all they had to do was point that out. Again, for the amount of money you pay for a wedding you would expect a certain level of respect and professionalism. You won’t find it at this place! There were several other instances of this bullying behavior but I won’t post it all as it is the same theme as the example above. I have never felt so judged and disrespected in my life.

    
Also, keep in mind all of the 'rules' this venue has. We paid extra for the bridal suite to get ready in. Late morning on the wedding day, we were informed that we had to ensure that we cleared out all of our personal belongings from the room. When we paid extra for the room we didn’t realize that it was for a certain number of hours. This just added stress and chaos when it wasn’t needed. Communication would have also alleviated this. Also, the bar service has last call at midnight, which we did know about, but there was no last call for our guests, and also if you are lucky enough to get a drink before it closes, don't put that drink down, as the bar staff walk around and take the drinks away. Seriously. And after dinner, when the bar opens, they remove all wine from the tables, which is their policy. What I didn't account for was them actually taking my glass of wine that I was drinking.  So essentially, since I paid for all of the wine, I paid for the glass they took and then had to get another glass at the bar because they took it from me. I assume in an effort to increase the bar bill. I also had to fight with them to get the actual invoice for the bar, to which I am sure fabricated to inflate the invoice, unfortunately this isn’t something that you can prove, With all of their other lies, it wouldn’t surprise me.

    
Lastly, be prepared for the cleanup. They have very specific times to clean up, ours was between 10 and 11am the following day. So we all waited around to be at the venue for 10am, and there was nobody there. nice.  Again, the height of professionalism. To deal with this company you really need thick skin and a big check book. I truly believe they hate people, hate communicating and the failure to do their job is what led to them attacking and laying blame on us, the people paying them. They should just stay as a winery and not be involved in weddings, as professionalism, human decency and respect are all major parts of the wedding experience.



    Overall, we had a terrible experience. I was warned of this before deciding to have the wedding at this venue but I decided that I could deal with it based on how beautiful the venue was. In retrospect, I wish I hadn't, as the attitude, constant negative comments and bullying behaviour (eye rolling), talking behind our backs, blatant lying, which occurs long after the wedding is over, is honestly not worth it. I am sure the Dark Horse will read this and make up reasons for all of these points, but please spend time reading other reviews on other sites, and you will see a common theme to these comments. Also, ask different vendors of their experience at this venue and you will quickly see that there is no defense to any of this as it is just how they operate.

    Sent on 09/01/2020

    Dark Horse Estate Winery's reply:

    Charlene,

    Dark Horse Estate Winery prides itself on having a beautiful and elite venue, and we have policies and procedures laid out to protect our venue so that we can continue to ensure all our guests who walk through our doors are still in awe!
    All of our services, pricing, policies and procedures including timelines were laid out in our wedding packages, contract and addressed in the final meeting.
    We are happy to hear our venue coordinator was able to assist you and your family on the day of Emily’s wedding, and Emily’s day was a success! We wish you and your family a Happy New Year!
    As mentioned previously we are more than willing to sit down and discuss further.

    Kind Regards,
    Management
Hired this vendor?

ContestYou could win $1,000!

Plan your wedding on WeddingWire to earn chances to win $1,000. Learn more.