Reviews for Lucid Limousine

97 reviews
Rated
4.9
out of 5.0
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Quality of service4.9 out of 5 rating
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Response time4.8 out of 5 rating
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Professionalism4.9 out of 5 rating
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Value4.8 out of 5 rating
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Flexibility4.9 out of 5 rating
Awards
97



5 User photos





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Brittany F. Married on 31/12/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Reliable and accommodating !
Paul is great , he was super easy to deal with, answered quickly and the price was great for our New Years Eve booking. Ride was on time for our wedding party - highly recommend !Lucid Limousine's reply:
Brittany just wanted to say thanks for taking the time to drop a few lines on our service for your special day we had a fun time doing your event and would like to take this time to say Big Congratulations on your new journey from the team of Lucid Limousines we wish you all the best. -
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Tricia P. Married on 05/11/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Wedding day!!!
We can’t say enough kind words about Paul and his company! He helped each and everyone in our party, It was the best day ever’. And would highly recommend! We look forward to using them in 2022Lucid Limousine's reply:
It was totally my pleasure in being apart of your special day and we look forward to the next part in 2022....we will bring our A game forsure.....much appreciated for the kind words from the Team at Lucid Limousines we wish you guys all the best. -
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Crystal H. Married on 24/09/20221 out of 5 rating
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Quality of service1.0 out of 5 rating
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Responsiveness1.0 out of 5 rating
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Professionalism1.0 out of 5 rating
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Value1.0 out of 5 rating
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Flexibility1.0 out of 5 rating
25 min Late
Send to update itinerary two month before wedding called and double check was insured they had update. What is to have champagne and wine fully stocked and brought the wrong limo and what we ordered not to mention was 25 minutes late for the wedding because they went to the wrong address from the old itinerariesLucid Limousine's reply:
We did apologize for the mix up not to mention your area of service took us almost 2hrs to get to 1 way. What happen with the email that was sent to our driver was he got the first details and was just sent in error which was totally by accident and you didnt mention we refunded the full gratuity fee to you as well where are driver had to drive back 2hrs just to get back to our office and you didn't if even say thanks to him as well. He was not to blame but you guys didnt need to treat him the way you guys did. Your in the restaurant business and things happen iam sure you wouldn't like people treating your staff the way you treated mine. Very sorry again and we wish you 2 all the best. -
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Corina K. Married on 24/09/20224 out of 5 rating
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Quality of service4.0 out of 5 rating
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Responsiveness3.0 out of 5 rating
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Professionalism4.0 out of 5 rating
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Value4.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Good service, would recommend
We hired a limo and shuttle for our wedding. The limo and shuttle were both really nice inside! The limo driver was very patient with us and waited while we finished up a few things at the end of the night. The shuttle was on time and a good experience for our guests. The only thing that was a bit disappointing was that we had bought a package that was supposed to include soft drinks, water, and champgne and they weren't there. We would definitely recommend this company's limo services! -
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Sarah Married on 03/09/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Wedding transportation
Paul and his team were excellent! Easy to work with from beginning to end. The cars were absolutely beautiful and help make my wedding day perfect:)Lucid Limousine's reply:
Hi Ssrah and Paul
It was a pleasure being a part of your very special day we also had fun as well all the best on your new journey together enjoy.
Lucid Limos -
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Kristina O. Married on 04/06/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Do not hesitate! Fantastic limo service!
After getting ghosted by our original limo service due to the pandemic, Paul accommodated us right away and without hesitation. The driver was professional, on time and so pleasant to work with (hilarious and very witty!). The limo bus was spacious, clean, and really made our day feel special. Everything was on schedule and absolutely perfect. Would recommend again and again!
Love, Kristina and AleksLucid Limousine's reply:
Hi Guys
First I would like to say thanks for the great words and iam glad we were to step in and make your day perfect we wish you all the best and we are here for when ever you need us. Best of luck for your new journey together..... -
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Erica G. Married on 29/05/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Nice and clean
Arrived at the right time, got lost but driver was super nice -
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Susana Married on 13/11/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
First class service
The service was outstanding. Our driver Mike was so polite, helpful and very professional.
I definitely recommend this company. -
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Evelyn Married on 30/10/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Perfect experience for our wedding
The team was professional, friendly, and very responsive. They were also extremely flexible (and always on time!) which is super important because as we know, weddings don't always run on schedule. We were very happy to have found Lucid Limousine and would highly recommend them. Highly recommend the return service too, you'll be pretty tired by the end of the day/night.Lucid Limousine's reply:
Hi Guys
Thanks so much for the kind words and we were so Happy to apart of your very special day from the Team at Lucid Limos we wish you guys all the joy and good health for your new journey together.
Paul -
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Ashley-Ann L. Married on 08/10/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Wedding October 2021
We booked the Limo bus and a Sprinter. Limo bus showed up on time and we had ample space to move around. Super comfortable. The only downfall is that we had planned for the limo bus bathroom which we only found out the day of that due to covid we could not use which posed a bit of a problem because there was no bathroom where we did our photos. Mind you not a big deal cause the limo driver offered to stop somewhere. Regardless great service with really good pricing!Lucid Limousine's reply:
Hi Ashley-Ann
Thanks for the great review and yes we are very sorry about the whole bathroom situation but we just had to follow Gov rules and regulations we feel so bad but they have put some real restrictions on us this year. But you guys were so great and understanding and really a joy to work with we were honored to be part of your special day. All the best from the team here at Lucid Limousine we wish you great happiness and joy on your new chapter of life. -
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