Reviews for Gem Limousine

19 reviews
Rated
4.9
out of 5.0
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Quality of service4.9 out of 5 rating
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Response time4.9 out of 5 rating
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Professionalism4.9 out of 5 rating
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Value4.8 out of 5 rating
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Flexibility4.9 out of 5 rating
Awards
19
1 User photo

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Anjana R. Married on 11/09/20224.8 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness4.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Great service
We used Gem Limousine as out transportation for the wedding party to the venue and as a shuttle in the evening to take out guests back to the hotel. Greg, our driver, did a fantastic job getting us around on time. The vehicle was larger than expected and super clean. The booking process through the website was easy and they were fairly quick to respond. Would definitely recommend their services. Just wish we could have gotten another bottle of champagne as the Groom and groomsmen didn't get any! -
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Vickie H. Married on 10/09/20224.8 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value4.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Excellent service with Gem Limousine
Thank you to Dean, Taylor, and Gregor at Gem for taking great care of our guests! The Gem team is prompt in response, pleasant to deal with, and very professional. We would definitely hire them again for any future events.Gem Limousine's reply:
Vickie,
So happy you were pleased with everything.
Thank you for including us in this special celebration.
The Reservation Team
Gem Limousine Service -
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Alyssa Married on 09/07/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Fantastic!
We had Gem for our wedding and they did a fantastic job! The bus was clean and they were on time to get us to where we needed to be throughout our wedding!Gem Limousine's reply:
Alyssa,
Thank you so much for your kind review. Glad to hear you were happy with your limo bus and the service provided.
Wishing you both all the best.
The Reservation Team
Gem Limousine Service -
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Beth D. Married on 01/07/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Made our wedding transportation easy
The team at Gem was great to work with and flexed to give us a pick-up and drop-off schedule that worked for our day. We used Gem to transport ourselves, our bridal party, our families and some hotel guests to and from the venue. The sprinter limo was perfect for our needs, the driver was professional and even helped us pack up our decor at the end of the night. When we realized that we had left an important item in the vehicle, Gem made it easy for us to drop by and retrieve it. Thank you Gem! -
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Wendy T. Married on 15/05/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Amazing service and very professional
Our driver was super professional and friendly. We felt super comfortable and the rides were super well coordinated and smooth. -
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Leah Married on 14/04/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
So Accommodating!
Planning a wedding with shuttles and transportation in a pandemic is very challenging! I can’t say enough great things about Gem Limo. They made a hundred changes for me to accommodate my ever changing guest list, and never once got it wrong or complained about how often things came up! It was so nice working with Dean and the team, he understands wedding transportation and made really helpful suggestions so our guests would be easily shuttled to and from our venue and hotel. Highly recommend!! -
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Lori M. Married on 31/12/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Great service!
No complaints! Arrived on time and we’re very professional:) -
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Elyse A. Married on 04/09/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Great service!
It was great having GEM transport us on our wedding day! We had 1 limo and then a car pick us up at the end of the night. It was easy to book and everyone we interacted with was so friendly.Gem Limousine's reply:
Wow !!!
Thank you so much for the kind words. Glad to hear you were happy with your whole experience from Gem Limousine.
Wishing Michael and yourself all the best.
The Reservation Team
Gem Limousine Service -
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Caitlin Married on 29/08/20205 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Luxury Getaway Car
We left booking transportation a bit late, but Gem replied right away to my message, got the details and sent us a quote promptly and with a very competitive rate. Our two drivers, Greg and Carl, were both friendly, warm and professional on our trips to and from NOTL. I highly recommend their service!Gem Limousine's reply:
Hi Caitlin,
Congratulations on your recent wedding and thank you for your business. So glad you were happy with both your professional chauffeur’s and the service they provided. It is always great to hear feedback from our clients, this enables us to meet their needs and provide the best possible service.
Wishing you both all the best in your new lives together.
The Reservation Team
Gem Limousine Service -
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Melissa V. Married on 02/11/20195 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Wonderful service
The driver was so kind and professional! Attentive to our every need and never made us feel bad for running a bit behind schedule. It was raining and he was ready with an umbrella, offered to carry my bag or bouquet as needed and even my dress train! Loved this company, definitely recommend.Gem Limousine's reply:
Melissa,
Thank you for your kind review. Glad to hear you were happy with everything on your special day. Feed back from our wedding customers is always welcome and important to help us provide the best possible service. Wishing Jean-Yves and yourself all the best.
The Reservation Team
Gem Limousine Service -
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