Reviews for AM PM Limo & Party Bus Calgary

AM PM Limo & Party Bus Calgary

Calgary, Alberta

4.0 out of 5 rating, 61 reviews

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61 reviews

Rated

4.0

out of 5.0

Quality of service

3.9 out of 5 rating
Response time

4.1 out of 5 rating
Professionalism

4 out of 5 rating
Value

4 out of 5 rating
Flexibility

4 out of 5 rating

Awards

3 User photos

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Tom Married on 14/01/2023

1 out of 5 rating
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This company double booked our driver and was an hour late. The person we had to deal was unbelievably disgusting and rude about dealing wit this.

DO NOT USE THIS COMPANY. They are rude and disgusting people who lied to us and took advantage of the situation. We will be reporting them to the better business review. Buyer beware. A horrible experience for our daughter. There language and foul mouthed people were disgusting. I will be telling everyone about our horrible experience.
Sent on 15/01/2023
Kp Married on 07/11/2022

1 out of 5 rating
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Worst product and crappy customer service

Worst company you will ever do business with, The owner needs customer service training and the fleet they promise never gets delivered. The buses are old and uncomfortable. They never come on time, that's why they are called AM PM Limo, because if you book them for the AM, they will show up in the PM. I would suggest you rather walk then utilizing one of their services. What a shame.
Sent on 10/11/2022
Amanda Married on 21/10/2022

5 out of 5 rating
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Excellent, would recommend to others

We were very impressed with AMPM, they were very professional and responsive. On our big day they arrived a few minutes early which I so appreciated and the bridal party enjoyed our trip! Would recommend to others.
Sent on 23/10/2022

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Cassandra Married on 15/10/2022

5 out of 5 rating
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Great time with AMPM

We booked the ‘party bus’ (up to 16 people) after seeing it at the Bridal Expo and it was likely the right way to go as we had a large wedding party of 13 people and also allowed our two photographers to travel with us as well. It was quite snug at 15 people but that wasn’t a big deal. We chose their five hour package and used it to pick up the bridesmaids, deliver us to the venue, take the entire bridal party downtown from Bearspaw for photos and back. It was great to play music and the company was great at going to the spots we wanted for photos and adjusting their parking location downtown as necessary.
We had actually used them two weeks prior for the bachelorette and liked our driver G so much he requested to drive for the actual wedding. They do a great job at sending reminders of how close the limo pickup time was and we’re good at responding to the emails we did sent leading up to it. There was water and sparkling waiting for us when it picked us up from our house and despite the numerous people, we never felt hot or stuffy which was great. Would definitely recommend
Sent on 28/10/2022
Anna Married on 24/09/2022

5 out of 5 rating
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Smooth ride

It's always a pleasure dealing with Vic! On time. Smooth ride. Got the champagne and decos ready for us. Super friendly and polite. Love him!
Sent on 28/09/2022
Monica M. Married on 03/09/2022

1.4 out of 5 rating
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Unprofessional, poor communication, beware of surprise charges!

Horrible experience overall. Getting a quote that clearly outlined what we booked and where the costs were allocated prior to the wedding was a challenge and I would have changed vendors but they require a 50% non-refundable deposit and I wasn't willing to lose that money. On the day of the wedding, services were rendered and there were no issues. Except for the absurd amount of emails and notifications I received - as the bride, getting 15+ calls/emails/texts about the shuttle throughout the night was annoying and pointless since I was busy enjoying our wedding and was not glued to my phone. The only good thing I can say is that they did arrive on time and they did agree to push one of the times back by 30 minutes. Then a huge shock came when we were charged a massive amount that we did not approve a full 11 days after the event without any notice, invoice, or communication. They have stopped responding to me and have not yet answered any of my very reasonable questions about the huge charge. Super shady business practices! We ended up paying over double what was quote to us - definitely do not recommend this business!! Save yourself the headache and book with someone else.
Sent on 12/10/2022
Candi D. Married on 03/09/2022

5 out of 5 rating
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Early driver

Our driver was early found parking on the street of busy downtown Calgary and we had an excellent ride to the zoo. Would recommend and book again!
Sent on 08/09/2022
Lacey M. Married on 13/08/2022

1 out of 5 rating
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Absolutely the worst!!

Absolutely the WORST limo service and customer service, we used the company first for my daughters Bachelorette party. We ordered a party bus for 9pm pick up. At 9pm we got a call saying the driver going to be was 1.5 late. We asked if they had another party bus available, at 945 a filthy limousine not party bus like we paid for picked us up. It was fulm of garbage and feathers and empty beer cans. We made a complaint and was never compensated. We had already put a deposit down for her wedding so we were stuck using them again. We reserved a party bus and limo for hee banff wedding. The party bus had no air conditioning and it was plus 30 that day. We got dropped off at the wedding destination and were supposed to get a ride back from the limo and the party bus. The limo broke down so the guests were starded with no alternative ride back to banff. We all crammed onto the sauna party bus with no air conditioning or open windows. I called the company the next day and the owner was yelling at me saying that the limo never broke down and the party bus did have air conditioning. He then began to laugh at me and saying that i was crazy and non of it happened. It was the absolute worse experience i have ever dealt with. We are putting ina report with the BBB. This company needs to be shut down for good.
Sent on 18/10/2022
Kelly S. Married on 23/07/2022

1 out of 5 rating
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Horrible Wedding Experience

GO ELSEWHERE! ESPECIALLY FOR YOUR WEDDING!! Booked the huge party bus for our wedding party after the ceremony and paid for all the extras (champagne, decor etc.) driver showed up late, limo wasn’t decorated as promised with just married sign and whatever else they lie about offering, champagne was tucked away in the corner not even chilled on ice and the limo was filthy inside with used solo cups on the ground and dirt and old drink stains all over the seats. You try and talk to company about the issues and they brush you off for weeks and weeks. This happened in July and I just got an email back from their “General Manager” Kristen, who about as professional as the service provided, who told us there’s nothing she can do and all these things happened because the limo went down a dirt road to pick us up lol. Pay the extra few dollars and go with a better company, trust all of these reviews because I’m not the only one.
Sent on 07/09/2022
Kristianna H. Married on 23/07/2022

5 out of 5 rating
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Good Service All Around

Booking was quick and easy. On the day of, our driver was on time, friendly, and very professional. The limo was clean and came stocked with ice water and champagne.
Sent on 30/07/2022

AM PM Limo & Party Bus Calgary's reply:

Thank you so much Kristianna for taking the time to write this review. It really means a lot. we really appreciate your feedback and hopefully be seeing you sometime in the future.