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Reviews for Classic Affairs by Jenna

Classic Affairs by Jenna

Classic Affairs by Jenna

Newmarket, Ontario
4.9 out of 5 rating, 72 reviews
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Reviews

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4.9 out of 5 rating
4.9 out of 5 rating
72 reviews
98% recommend it
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    4.9 out of 5 rating
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    4.9 out of 5 rating
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    4.9 out of 5 rating
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    4.9 out of 5 rating

Awards

72
  • M
    Michelle F. Sent on 24/10/2024
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    The Most Amazing Planner!

    We are beyond grateful for Classic Affairs by Jenna, who turned our dream wedding into a stunning reality! From our very first meeting, it was evident that she was not only incredibly organized and detail-oriented but also passionate about creating the perfect experience for us. The planning process felt seamless and enjoyable, thanks to Jenna's exceptional communication and unwavering support. And on the day of our wedding, we were able to relax and soak in every moment, knowing that Jenna and her team had everything under control. They managed the timeline flawlessly, coordinated with all our vendors, and handled any unexpected issues with grace and professionalism. Our guests were amazed at how smoothly everything flowed!

    If you’re looking for someone who is not only skilled but also genuinely cares about making your wedding day special, we wholeheartedly recommend Classic Affairs by Jenna to any couple seeking a stress-free planning experience and a stunning celebration.

    Thank you Jenna, Sabrina, and Sloan!
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    Oscar Y. Sent on 02/10/2024
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    Jenna and her team are incredible

    Jenna made what was probably one of the most stressful times in our lives a lot easier. From the procurement of vendors to the planning stages to the actual day she and her team took care of us. I have no idea how she is able to provide so much at such a competitive price point. On the actual day of the wedding Sloan was the coordinator for me and and my groomsmen and she adeptly kept us on track the whole day. One of my groomsmen says she deserves a raise!
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  • J
    Jennifer G. Sent on 18/09/2024
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    You can't go wrong with hiring Classic Affairs by Jenna!

    Jenna and her entire team were amazing to work with. She pays attention to every detail and ensured we got all the photos I wanted, kept everything on schedule, and set up the decor perfectly. Her quick responses to emails, professionalism, and experience in the industry were evident. She also thought of things that brides may not consider on their wedding day, such as an umbrella and tape. Working with her and her team was beyond amazing. On the day of the wedding, there was a delay with the food, but Jenna quickly came up with a solution by rearranging the schedule to accommodate for the delay without the guests even noticing. Her experience truly shines through, and hiring her for your wedding day would be a great decision. She made us feel relaxed and at ease on our special day. You can't go wrong with hiring Classic Affairs by Jenna!
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    Bailey B. Sent on 26/08/2024
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    Amazing experience with Jenna's "Day of Coordination Package"

    We hired Jenna for the day/month of Wedding Planning Package, and this was some of the best money that we spent for our whole wedding!
    Jenna was amazing throughout the planning process, by providing suggested vendors, and answering the many questions that we had for her. She became heavily involved about 6 weeks before the wedding, where she helped us to plan out our timeline for the day, and coordinate all of our vendors. It can be so overwhelming to try to know how to create a timeline that will flow smoothly during the day, so Jenna's expertise in that area was so so helpful!
    On the wedding day itself, Jenna and her partner Sloan did a fantastic job of keeping everything running efficiently in the background. They managed any small hiccups that happened (dress pinning, decor rearranging, and probably a bunch of other things that we didn't even know were happening!), and really made us feel like guests instead of hosts throughout the day.
    As an added bonus, Jenna and Sloan had taken pictures/videos during the wedding that they sent us afterward - which was so nice as we were waiting for the professional photos to come back!
    Overall I had a great experience with Jenna and Sloan, and I would recommend them to anyone. :)
  • Rob
    Rob D. Sent on 24/08/2024
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    Highly Recommend!

    We truly could not have pictured our wedding day without Jenna’s team. You completely took the stress off of us and allowed Rebecca and I to just absorb and enjoy the day. Thank you for being the calm in the storm and the commanding officer of the ship!
  • Rebecca
    Rebecca P. Sent on 26/11/2023
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    Day Of Coordination

    Jenna and her team were absolute lifesavers. When we realized that our venue had a morning event before our evening one, I immediately knew I needed someone to take care of things on the day of. From our first meeting with Jenna, she impressed my husband and I with her efficiency, professionalism and responsiveness. Going with her was an easy decision and was easily the best money we spent around our wedding. Huge shoutout to her, Karleece and Rachel, because of them our day went smoothly and was beyond perfect. Thanks, Jenna!
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    Lindsey C. Sent on 16/11/2023
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    We got to be a guest at our own wedding!

    We worked with Jenna and her team at the beginning of October for what was hands down the best wedding we have ever attended! That's right, I said it, ATTENDED!! I got to be a guest at my own wedding, which was hugely important to both me and my husband.

    From our initial consultation with Jenna almost a year ago, she understood our goals from day one. She was always available to answer my calls/emails/texts or at least she let me know she would get back to me if she couldn’t answer me right there and then. She definitely went above and beyond in the communication department.

    On the day of she had a team of 3 onsite. Taking care of each and everything possible. My husband Chris’s mother was really happy to have had a coordinator onsite at her house in the morning to ensure things ran smoothly (especially ensuring they left on time!).

    Jenna was so approachable on the day of, fielding questions and taking care of the small hiccups that came up (and are subject to happen). I am honestly so glad that she was in my corner, as we couldn’t have done this without her!

    Thank you again to Jenna, Karleece & Rachel for allowing us to experience our wedding the way we wanted to!

    Lots of love from Lindsey & Chris.
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    Corinne H. Sent on 29/10/2023
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    Not the coordinator we hoped for

    This review was one that I dreaded writing but it needs to be done. If I didn't have to give a star I wouldn't. My wife and I hired Jenna as a day of coordinator and it was a train wreck. We emailed Jenna back and forth up until the day we met and figured we were good to go for a meeting to discuss our upcoming wedding. Upon arrival we were late, but it wasn't our fault. The sign outside her office was for a different company so we couldn't find her exact location. She proceeded to inform us that the information regarding the sign outside was sent in an email, but we didn't receive that information. Going forward, we sat down at a table that wasn't even properly secured and had to look at a computer that was about to fall off the stand. She then didn't have our event planner properly done. It had some other couples name on it that she deleted as we went through everything. That whole experience was very unprofessional in our opinion.
    Going forward we continued to work with her because our wedding was fast approaching and we just took that day and shook it off, hoping for a better outcome. My wife and I became stressed when it came to our timeline as things weren't done to our liking. Many emails were sent back and forth at this time and some were rude and unprofessional.
    Our wedding day came and there was a lot of tension and attitude from Jenna and her partner. We felt as if our ideas and opinions weren't fully heard. Overall our wedding turned out great but I can honestly say we would have picked another coordinator if we hadn't already paid her.

    Classic Affairs by Jenna's reply:

    We're truly sorry to hear about the unsatisfactory experience you had in working with Classic Affairs by Jenna. Your feedback is valuable to us, and we are saddened to hear that you felt the team fell short on your expectations for our Day of Coordination services.

    Back when we met in July at our studio office for your appointment, we were in the midst of having our exterior signage addressed, so we can understand that finding our unit may have been a challenge. Our contracts are clear that we require all clients to come prepared for their final details meetings and are provided with a clear list of those requirements which is communicated well in advance. It can be a challenge to create an agenda for day of coordination without enough information.

    We proceeded with the day off, as to not wanting to cause more stress to us or to you. Even driving you and some of the bridesmaids to the venue after your proposed way of transportation didn’t pan out. We felt this was above and beyond the call of our contract.

    We understand the importance of ensuring that our clients feel comfortable, heard, and valued throughout their experience in working with us and likewise hope that are clients value and respect the countless number of hours we put forward in the lead up to the event day.

    Wishing you and your wife all the best in your future together.


    Classic Affairs by Jenna
  • Pamela
    Pamela T. Sent on 25/10/2023
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    Beyond expectations

    We hired Classic Affairs by Jenna as the Day Of Coordinator for our wedding. We would have hired her as our florist as well, but I had already booked a different vendor by the time I had heard of Classic Affairs by Jenna.

    As our day of coordinator, the level of service that we received from Jenna exceeded our expectations! Jenna and Karleece really delivered and made our wedding day stress free! Jenna was always available to answer our questions during the planning process and was always quick to respond. Even though there were minor hiccups on the day of, Jenna took care of them to make sure that my husband and I stayed focused on enjoying our special day.

    If you’re looking for a day of coordinator that is organized, attentive, timely, responsive and delivers amazing customer service, then look no further and hire Classic Affairs by Jenna! My husband and I highly recommend their services.
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