Amanda Douglas Events

It was a joy to get to work with you and be a part of your day! Congrats you guys!! Cheers to amazing adventures, laughter, and lots of married fun. xo

You are so totally welcome! We loved getting to take care of everything, all the details and worries, for you :)

Congrats again you guys!!

Awe, well thank you so much! We loved getting to work with you guys and help bring it all together! xoxo

Hi Lori!
Surprised to hear from you; I hope you had a wonderful wedding day (you looked lovely in your dress backstage - saw online)! I was thinking about you the other day as your date was approaching :)


I’m SO happy to hear that you found a Planner that was a better fit for you. After many months working together — and making big progress in your planning — we respected your choice to terminate your contract, however, this review is a surprise.


Even more so now seeing that you weren’t truthful in your reasonings for termination (image below). We understand that the truth can be hard, but an email directly, instead of half truths online (here) would have been a mature and professional approach. I’m disappointed.


I’m sad that weeks after your wedding, after a year of not working with us — and Amanda Douglas Events not being a part of your planning or wedding in any way — you have chosen to come back and leave this review.


To be clear, you were never charged “extra” (see images below). You paid your booking fee, the next payment, and a partial of the third payment (our terms are clear that “payment is for services rendered”. When you cancelled you ended up with a partial payment due at that time, which was explained and agreed upon). I’m happy to email you your invoices again to add to any closure you’re seeking; it can be hard to keep track.


We did our very best via your contract, Info Package/s, Client Portal, budget review meetings, How-To videos, and all other meetings to explain to you how our process, payment structure and, fees work (images below).


Additionally, the option to move down to Wedding Management which we both discussed and you were quoted on (instead of the package you booked) was always there, and you opted not to do that.


Our Full Planning Package is a base merge percentage (contract screenshot below). We let you know that you may go over the base and have a balance (contract screenshot below) and advised you on options: what you could do, not do, not have us do, as we knew that staying close to our base - for budget sake - was very important to you.


We did our best to explain this to you directly, Lucas directly, and again continued to encourage you to both attend meetings as it was clear things were not being understood between you.



Again, I’m sorry to see that after a year of not working together — Amanda Douglas Events not being a part of your wedding in any way — you decided to come back and leave this review. Our communication and contracts are both clear and transparent; that’s important to us, and we did that each step of the way for and with you.

Awe, I'm so happy to hear you were so pleased! We wanted to make it wonderful, fun, and stressfree for you.

Congrats to you guys and your future together!

xoxo

Awe, thank you! It was my pleasure and I LOVED getting to work with you and your family - you have amazing friends and family around you. Cheers to your wonderful future together! xoxo