SkyBluePhotography

I don’t usually reply to reviews as there is always two sides to a story and in most cases each person feels they have justification for their feelings and that is perfectly fine. However, in this specific situation there are a few things I would like to point out, as it is now almost 2 years past Rochelles wedding date (June 9th, 2019) and I am still receiving untruthful statements and unpleasant comments.

Firstly, regarding the photography list of certain poses this list was not disregarded nor was it specifically not asked for, all that was said was “you can send me a list, but I usually go by the locations and some styles work in some locations and others don’t, send me inspirational pictures that you have in mind and I need a list of family pictures you would like”. I had also received an instagram message from Rochelle dated June 11th, 2019 (two days after her wedding) that read “I was so worried about timing that I think I shoo’d people away and I really would have loved pictures with them. I don’t know if I got enough of specific people and it makes me sad thinking that it went by so fast and I didn’t focus on things that mattered”. Rochelle received 630 edited and re-edited images which is well over what a typical 11 hour wedding receives. 

Secondly, editing takes time whether it is for weddings, family sessions, engagement sessions, newborn sessions or corporate sessions. Every single one of my sessions is important to me from the day of the session to the countless hours of editing. I think it goes without saying that editing is never done in under an hour, and there is no auto-edit feature in professional editing software. After the re-edited photos were delivered, I had received an email from Rochelle stating that they really liked the edits, so I’m surprised to now hear that she does not like them.

Thirdly, The longest Rochelle had gone without a reply was 7 days as I was in Bali, Indonesia photographing a 3 week elopement with very limited cell + internet service, this was mentioned to the client numerous times in various different forms of communication.

Lastly, the reason why Rochelle only had the option of 50 re-edits (not 40) is purely a result of how rudely I was spoken to about the pictures she had initially received. Yes, I have a business and yes in most cases the customer is right, however, I stand strong in the belief that no one should ever be spoken down to or made to feel inferior and I will tell my clients and potential clients that there should be a level of mutual respect when it comes to a client/business owner relationship. Clients have a right to refuse services, but business owners also have a right to refuse clients. Especially ones of an abusive nature. Statements that had been made by Rochelle in previous emails were clearly not needed and the issue could have been resolved civilly and maturely.

There are numerous other things that I could mention in this response, however I am not going to get into petty details and pointless back and fourths. Potential clients can decide whether or not my photographs speak for themselves along with the countless 5 star reviews I have received from my past clients. I also take close-up pictures and have always done that (not just because Rochelle mentioned it) and you can take a look for yourself on my instagram page @sky.bluephotography

I have uploaded a few images from Rochelles wedding, if there is anyone wanting to inquire about wedding photography and is concerned about this review please message me and I will gladly put your mind at ease :)

Rochelle, I am sorry you did not have a good experience with me, I wish you all the best in your lives together.