L.Bardsley Photography

I’d like to apologize for your experience with L.Bardsley Photography at your wedding. I’m very sorry you didn’t have a positive experience. I have photographed over 80 weddings in my time, as a wedding photographer, this being my 5th wedding season, and have over 10 years of photography experience. Yours is the first one I’ve received that isn’t a FIVE-STAR OR OTHER SUPERLATIVE review. I value the opportunity to improve my business and customer service always. You and I have corresponded September 29th, October 8th and October 9th. As of October 14th you had informed me that all matters were resolved. I honestly thought after hours of corresponding we had resolved all your concerns seeing as it was associated with locations that were not recommended due to poor direct lighting and construction sites in the background. I received an email on November 7th requesting a refund with additional issues along with new complaints. I feel you are neglecting to mention that all formal posed images were delayed two hours between getting ready and the ceremony which unfortunately left me 1.5 hours to photograph formal family photos in one location, then travel to a second location to photograph a 16 person bridal party, then travel to a third location for a couple session. I did the best I could with the locations that were out of my control. I just want to clarify the context of your phrasing, ‘one image is better than none’ I wanted to make sure we capture at least one image even under the circumstances.

In addition to this, I have requested additional information pertaining to your family to send out apology letters if I was misunderstood at some point to come off ‘rude’. I had some very pleasant conversations with your family and I was not aware in the least that I gave them a negative experience. I would hate for them to feel my encouragement to leave to our first formal posing location was meant to be ill-mannered, it is the only thing I can possibly think of, perhaps they were not aware of how extremely late we were running. Please feel free to give me a phone call at any time if that is more convenient for you for this information.

Warmly, 

Leelynn Bardsley



I will at this time ask the readers to please make a fair judgement, not only from all of my other reviews, but from the couple’s photos as well which can be viewed in a highlight gallery on my website.


Thank you so much for your beautiful and kind words! Along with choosing me to capture your stunning day! That was so sweet of you!

This was unexpected! Thank you Paul for your thoughtful review! It truly warmed my heart reading this! Im so very happy I could help you. Your review is very very much appreciated, I can't express how much your time to say such kind words means truly :)

Sincerely, hope you have the very best holidays because this made mine!