Reviews for Supersonic Hearts Band
Reviews
4.9 out of 5 rating
4.9 out of 5 rating
26 reviews
97% recommend it
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Featured
![Jaclyn]()
Jaclyn P. Sent on 22/02/2024Great Vibes!
If you want something a little extra special to get even your shy guests on the dance floor, Supersonic Hearts Band is it! We fell in love with their energy and how they involved the crowd, they are not your everyday 'wedding band'
Tim was wonderful to work with, with super quick responses and accommodations to all our needs! Their online event planner was also a wonderful touch! It aloud us to enter in song requests, music taste, time line and so much more! We got so many compliments about the band and how unique it was.
We went with the 7piece band, to bring in some brass to the dance sets! We also hired them to play during our cocktail hour (jazz trio) and providing sound for the ceremony. They offer lots of other services too :) -
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![Ginette]()
Ginette T. Sent on 29/06/2024Brought the house down!
Ross was very prompt and communicative while we were planning the wedding. The cocktail hour trio provided great ambiance while we sipped on cocktails and ate hors d'oeuvres. Danny and the band definitely kept everyone on the dance floor all night long! Danny did a great job communicating with our coordinators and was a great MC. Thank you for bringing the party to our big day! -
![KM]()
Mm Sent on 09/06/2024Great day of, Difficult leading up to the Wedding.
I’m sorry to have to give a less than stellar review but after mulling it over I think it’s good to provide feedback to the band and to others.
The good: they were amazing on the day of, with lots of energy and very talented musicians. Our guests loved the presence of the live band and it really changed the energy of our wedding. The instrumental band members were kind and great performers.
The bad: Most of our interaction with them leading up to the wedding was stressful and frustrating. Our wedding coordinator was also really not impressed and said something like “the mark of a good vendor is one who makes you feel confident that things will go well on your day, and not add to your stress”.
Emails were left unanswered. Directions and information were sent and re sent multiple times. I diligently filled out the “dashboard” page with “requests” and a certain “must play” song. They confirmed multiple times they could and would play this but they did not.
We were quoted one price, confirmed the price twice, paid the deposit for it but near the date, were told this was not enough and were going to be charged an additional $500 for audio, even though it is stated it is included in the contract. When asked about that they said “it’s a default contract, I didn’t write it”. We paid to avoid more trouble.
For ceremony music i was given the choice of only 4 songs (2 ed Sheeran, Taylor swift and one other) but was not told these until after I booked. In the end we were able to find songs that worked but it would have been better to have some feedback or a larger song list to choose from. The reception set was short. Only two sets were played instead of three, but none of this was communicated.
Our band contact asked if I liked a certain type of music - when I answered “no” - they said “thank god I’m so tired of [artist]”. I wasn’t offended but it was just not professional.
Overall we are still glad we went with a live band for our wedding, It was just a less than ideal process and felt that another band may have been more organized and given us less headache. I booked with them because their onboarding process and website looked good, and they sounded good at their showcase but it goes to show there’s a lot more involved for a good experience. -
![Laiken]()
Laiken S. Sent on 16/09/2023Exceptional vendor
Tim and his team of musicians were so easy to work with. Professional with timely communication. They provided us with ceremony music as well as reception music. Great song selection for all age groups attending, interactive with the crowd, talented musicians and singers, they really helped to set the tone for the evening. Would recommend to any couple looking for a wedding band. Thank you Supersonic Hearts Band!! -
![Eugene]()
Eugene C. Sent on 19/06/2023Exceptional cocktail hour / main party performances
We hired Supersonic Hearts for our wedding and their performance was superb!
Aaron, the organizer, did an excellent job helping us plan the entertainment part of the day and band's performance was of highest quality (cocktail hour jazz trio as well the main act).
Our guests were dancing all night and towards the end everyone was so hyped that they wouldn't let the band go without an encore performance! I even got a chance to hook up my guitar and perform a song for my wife together with the band.
I would highly recommend them if you want your wedding to be fun and memorable. -
![Rachel]()
Rachel Sent on 08/11/2022Ten Star Wedding Band!
The Supersonic Hearts Band are a full five stars in every way. Ross was excellent to work with, he was patient, responsive and completely professional. He helped us navigate the technical requirements and gave us guidance on what was necessary and what was not (and helped us save some money on the budget).
Their catalogue was great and they have a quality selection of music, with some variety of newer and older tunes. They are also excellent musicians! We reviewed several bands before we decided to go with Supersonic and we are so delighted we did. Their performance was full of energy and they were fully engaged with the event. Our guests loved them and their performance far exceeded our expectations.
Considering all the vendors we worked with, they were one of the best and I would recommend them to anyone. It was a pleasure to have them at our wedding and we are so happy we did.
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