Simply Stunning Hair & Makeup
220 Ontario St Thorold L2V 1E4 St Catharines (Ontario) Map · Phone number
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Reviews for Simply Stunning Hair & Makeup

4.6 out of 5.0
  • Quality of service 4.6
  • Professionalism 4.7
  • Flexibility 4.7
  • Value 4.5
  • Response time 4.6

Awards

42

16 User photos

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  • C

    Chloe Bennett · Married on 22 of September of 2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Made me feel beautiful!

    I just wanted to say thank you to Jenn for making me feel so beautiful in my wedding day! She did a braided up do for me.. made me feel very boho chic! I asked for naturally me but slightly more for my makeup and I got it!! She made me feel relaxed and comfortable on my big day!! Thank you so much!!!

    Sent on 27/09/2019
  • J

    Jamie Booth · Married on 21 of September of 2019

    1.0
    • Quality of service:
      1.0
    • Responsiveness:
      1.0
    • Value:
      1.0
    • Flexibility:
      1.0
    • Professionalism:
      1.0

    Do not ruin your wedding day! Turn back now!

    I don't even know where to begin with this but if I have to start somewhere it is to proceed with extreme caution. Your wedding day is such an important day, you don't want it ruined by someone who does not have the skills or expertise she advertises. My experience with Jen began when I was involved in a bridal party for my best friend's wedding. The bride had a seperate agency complete her hair/makeup and the bridesmaids were to be serviced by Jen. I was the first to have my hair done. I showed her soft romantic curls parted to one side and what I got was tight ringlets that looked like I was in a children's pageant (and to be quite frank, I've given myself better hair styles when going out for dinner). I let her know I was not satisfied with the hair style and if she could not get the curls how I wanted I totally understood and we could do something else. She tried to fix my hair THREE times and could not get it right. I finally gave up and decided I would do it myself. I hoped the other bridesmaids would have a different experience. I was completely wrong. All the bridesmaids hated their hair styles, not one ladies hair looked like the picture she showed, all hair styles were done SO POORLY it looked like we had already been dancing the night away for 8 hours and were ready for bed. There were straight pieces in a head full of what was supposed to be curls, sloppy braids, terrible, volumeless hair... I could go on but she just didn't get it. I do not believe that she is a professionally trained hair stylist... there is just no way. The end result was bridesmaids crying in a bathroom, panicking on what to do all while trying to hide it from the bride on her big day. Next up was make up. We thought "Hey, maybe she doesn't do hair well and make up is her thing". NOPE. WRONG. My girlfriend volunteered to go first as guinea pig. The moment we saw her start, we knew we needed a new plan. The eyeliner was crooked, looked nothing like the photo and once again, looked like something we could have done ourselves. WHY PAY $80 FOR SOMEONE TO DO SOMETHING YOU CAN DO BETTER?!!? At this point, we decided it was time to ask her to leave. Take the loss and see if the bride's hairstylist and makeup artist could somehow fix what she ruined. If it was not for these angels, we all would have been completely devastated and uncomfortable in photos. Not only was Jen terrible at what she is supposed to SPECIALIZE in, she was in no way friendly or courteous. She stated she would reimburse the bride for my hair and make up (uhhhhh I would hope so!) yet the bride had to chase her down to remind her of the fact she said she would give a reimbursement. All of this said, I was absolutely shocked to come on here and see that there were ANY good reviews. PLEASE PLEASE PLEASE find someone else, don't let her ruin your special day!!

    Sent on 26/09/2019
  • K

    Kelsey · Married on 20 of September of 2019

    1.0
    • Quality of service:
      1.0
    • Responsiveness:
      1.0
    • Value:
      1.0
    • Flexibility:
      1.0
    • Professionalism:
      1.0

    Awful. Go somewhere else

    Jen was hired to do hair and makeup for myself and four other bridesmaids last week. We all put a lot of thought into what we wanted our hair and makeup to look like leading up to this event. We each had pictures of what we wanted our hair to look like and let me just say.... WOWW….. Not a single bridesmaid was happy with the results. No one’s hair looked like the picture shown, and it seemed as though she wasn’t even trying to make it look how we wanted?
    To be quite honest it was sloppy and rushed. I am not exaggerating when I say I do my hair nicer for an every day look. One of the ladies asked for a braid through the side of her head, and it ended up looking like she took a nap on it. (No hairspray was even applied to her hair)
    My sister told Jen she was not happy with it and asked her to try to fix it. 3 shots at it later and it still didn’t look wedding ready.
    The assistant makeup artist she brought with her was fabulous (Shania)- I have no complaints! She did a fantastic job doing my makeup. Unfortunately, she was not able to stay to do everyone’s face, so Jen took over doing makeup for the remaining 2 ladies.
    Jen not only butchered our hair, but she is not a professional makeup artist either. Sloppy eyeliner, poor installation of eyelashes and absolutely no face contouring (Just pale coverup and some blush).
    After we saw this, we knew we needed help! We had to ask Jenn to leave, which resulted in us paying the other company (Hired to do the Bride and MOH) to fix all of our hair, as well as do the remaining bridesmaids makeup.
    THANK GOD we had another company present. If it weren’t for them we would not have felt comfortable and confident in our photos.
    I highly do not recommend “Simply Stunning” for your big day… This is not the time to have an amateur practicing on you!!!

    Sent on 26/09/2019
  • Nhat

    Nhat Bui · Married on 25 of August of 2019

    4.6
    • Quality of service:
      5.0
    • Responsiveness:
      4.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Jen was great!

    Jen was so great to work with! After the first trial, I didn't feel great with the look. I let her know and she was so accommodating and flexible enough to fit me in for another trial just mere weeks before the big day. On the day of, she ensured that I was comfortable with the look and felt like myself. Thanks Jen for making me feel like a bride on my big day!

    Sent on 31/08/2019
  • Amira

    Amira Al-Gaity · Married on 09 of August of 2019

    3.6
    • Quality of service:
      4.0
    • Responsiveness:
      3.0
    • Value:
      3.0
    • Flexibility:
      4.0
    • Professionalism:
      4.0

    wedding day

    Hired Jenn to do my hair and make up, and my mom's make up for my wedding day last month. I didn't have a great first impression of Jenn during my trial. Anyways fast forward to my wedding day, Jenn did everything I asked, she took her time and I was happy with my look and turned out great in pictures.

    Sent on 17/09/2019
  • M

    Michelle Addison · Married on 23 of June of 2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Gorgeous wedding hair and makeup!

    I highly recommend Simply Stunning’s services for your wedding. Jenn replicated exactly what I envisioned, and my hair and makeup lasted for the whole wedding day! She and her team also created beautiful looks for my bridesmaids and family members. I can honestly say I look great in every wedding photo I received thanks to Jenn’s expertise. Thank you so much Simply Stunning!

    Sent on 21/09/2019
  • Valeriya

    Valeriya Tyan · Married on 07 of June of 2019

    2.0
    • Quality of service:
      1.0
    • Responsiveness:
      3.0
    • Value:
      1.0
    • Flexibility:
      3.0
    • Professionalism:
      2.0

    A disappointing experience for my mother, MIL and others

    Originally booked Jenn because she was fairly affordable compared to other MUAs. I regret hiring her in all honesty. She was supposed to do my mom’s, my MIL’s and two other women’s hair and makeup on my wedding day. All four were complaining about their looks after. Not only was Jenn somewhat unfriendly, extremely curt in all communications (and I had to follow up with her a few times to book her), she ALSO completely butchered my mom’s makeup (my mom asked for a brown smoky look, Jenn used grey eyeshadows, a lipstick colour that completely clashed with the overall look and a simple request to just add more volume to my mom’s short hair wasn’t achieved either). We had another hair stylist with us that day, so they had to redo my mom’s flat hair (after Jenn “added volume” to it), while I myself was fixing her eye makeup and wiped away that terrible lip colour.
    I genuinely don’t understand how she could be so bad at what she does. Would not recommend her.

    Sent on 08/06/2019
  • S

    Sarah · Married on 20 of October of 2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing professional and fun

    Jenn was amazing! Very professional, but very laid back on the big day; we never felt rushed or worried about time. All my girls got exactly the look they wanted and it stayed all day! Would definitely recommend their services.

    Sent on 30/10/2018
  • H

    Hayley Pringle · Married on 06 of October of 2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Jenn is creative, kind and full of helpful tips to look beautiful on the wedding day

    Jenn goes above and beyond!!!!

    Sent on 11/02/2019
  • V

    Victoria · Married on 14 of September of 2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing amazing amazing

    Jen was such a pleasure to work with. Her team was professional and gave my girls everything they wanted in their hair and makeup. She made me feel so much better than I could have imagined on my big day. I trusted her completely and she did not disappoint.

    Sent on 01/07/2019
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