Reviews for Faye Smith Agency
Reviews
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Quality of service 4.9 out of 5 rating4.9
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Response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.8 out of 5 rating4.8
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Flexibility 4.9 out of 5 rating4.9
Awards
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Featured
Katherine Sent on 21/06/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Flawless bridal hair and make up
I got extremely lucky to find this very talented bridal hair and make up artist Faye smith . Faye had just moved to Kelowna from Vancouver . She didn’t know when she would be moving so she kept her books open until she moved . My hair and make up had fallen through so I was panicked with a little time frame so got very lucky to find her
. I knew right away from our first phone call that she was the lady I wanted to do my hair and makeup. She was through ,asked perceptive questions and worked hard to figure out when I was hoping for .
I went for a trial with her . She had booked out the most Gorgoues suite that was decorated beautifully. It had a bridal and elegant feel that instantly created a ambience . Faye is charismatic, funny and genuine . She has a calm Enrgy that Carried through the trial and the big day . She worked hard , communicated very well and was open to playing around and fixing things to feel exactly right . She has 3 hours with brides to allow for time if something needs adjusting so there’s no stress of running out of time on the day .
I requested a lip stick that was close to matching my bouquet . She asked for a photo and after the trial mixed and blended shades so mine could be custom and match my bouquet perfectly.
She was chatty , fun and made me feel so relaxed and happy . On the day I received so many compliments on my hair and makeup . It truly added such a special element to the day . I can’t recommend her highly enough . Any bride who would want to feel comfortable, beautiful and find someone who is an absolute professional. Years of experience with brides , bridal run ways , fashion shows and more . I would recommend Faye smith agency . Her prices were very reasonable and for someone who has her level of ability she’s completely down to earth and genuine . One ecstatic bride .-
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+6 Photos
Faye Smith Agency's reply:
Thank you so much for taking the time to write this detailed review. You are such a pleasure to work with and always fun hanging out with a fellow Brit. You look absolutely stunning in these photographs. The Hair Makeup you chose was truly you. Congratulations. -
Quality of service
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Isabel Sent on 16/07/20265 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding hair and makeup
Alice did my hair and makeup exactly how I wanted it! I felt completely myself and so comfortable for my wedding! Both lasted the entire night and I couldn’t be happier with the result and how it looked on the pictures too! Alice was punctual, professional, and so kind and made me feel very relaxed on my big day! Would definitely recommend her services. The communication with Faye Smith Agency was easy and they were flexible and very responsive.Faye Smith Agency's reply:
Thank you so much for your wonderful review, Isabel! 🤍 It was such a pleasure being part of your wedding day.
I'll be sure to pass your kind words along to Alice—she'll be thrilled to hear that you felt completely like yourself, stayed comfortable all day, and loved how everything photographed. That's exactly what we strive for with every bride.
Thank you as well for mentioning your experience with our coordination team. We know wedding planning comes with enough to think about, so we're always happy to make the booking process as smooth and stress-free as possible.
Wishing you and your new husband a lifetime of love and happiness. Thank you again for trusting Faye Smith Agency to be part of such a special day! 💕 -
Quality of service
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Jennifer Sent on 14/07/20265 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Looking Fabulous
I cannot recommend Faye Smith Agency highly enough! I chose them to handle the hair and makeup for myself and my three bridesmaids for my wedding, and the entire experience was exceptional from start to finish.
One of the things that initially drew me to the agency was their fantastic website. Being able to browse through the portfolios of their roster of artists made it so easy to find professionals whose styles matched exactly what I was looking for. They also offer a range of pricing options, which is incredibly helpful when wedding expenses start to add up.
For my own look, I chose Charn to create an Indian glam bridal style, and she absolutely delivered. She immediately put me at ease and was such a pleasure to work with throughout the morning. She understood my vision for both my hair and makeup right away and recreated the exact look I had hoped for. She was always open to feedback and adjustments, ensuring everything was perfect and that I felt like the best version of myself on my wedding day. Best of all, she worked efficiently without ever making me feel rushed.
For my bridesmaids, I chose Zoey, and I was beyond impressed. She styled all three bridesmaids beautifully, working quickly, professionally, and with incredible organization. What amazed me most was how accurately she recreated the hairstyles from my Pinterest inspiration photos—each look was exactly what we had envisioned. Every bridesmaid looked stunning, and everyone was finished on time.
Both Charn and Zoey arrived early, set up quickly, and got right to work, helping the morning run smoothly and stress-free.
On top of the incredible artists, Faye Smith Agency itself was a dream to work with. Their team was highly responsive to every question, communication, and adjustment throughout the planning process. They made everything easy and seamless, which is exactly what you want when planning a wedding.
If you're looking for talented, professional, and reliable hair and makeup artists for your wedding or special event, I would absolutely recommend Faye Smith Agency. They played a huge part in making our wedding day perfect, and I couldn't have been happier with the results! 💕✨👰♀️💄💐
Faye Smith Agency's reply:
Thank you so much, Jennifer! We're so happy to hear Charn and Zoey helped bring your vision to life and made your wedding morning smooth and stress-free. It was an honour to be part of your special day. Wishing you and your partner a lifetime of love and happiness! ✨🤍 -
Quality of service
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Annie Sent on 02/07/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fun, welcoming, and thoughtful experience!
Faye and her colleagues were wonderful to work with, and were really flexible and accommodating. They made time for me to book another hair trial when my first go round didn't last through winter Vancouver weather, and came up with a new approach and different techniques to make it stick the second time! During the day of, Faye was such a fun, bright energy. She was especially amazing with one of my wedding party going through chemotherapy, working with brand new products to minimize risk, and doing such an amazing job styling her wig that our wedding photographer complemented it, thinking it was her real hair. I'd recommend Faye Smith Agency to anyone looking for a great experience with professional hair and make up.Faye Smith Agency's reply:
Thank you so much for your incredibly kind words! ❤️ It was such an honour to be part of your wedding day.
I'm so glad we were able to find the perfect hairstyle during your second trial. That's exactly why we encourage trials—they give us the opportunity to refine every detail so you feel completely confident and beautiful on your wedding day.
It also meant so much to be able to help your guest feel comfortable and confident during such a special time. Hearing that her wig looked so natural that your photographer thought it was her real hair truly made our day.
Thank you for trusting us with such an important milestone. Wishing you both a lifetime of love, happiness, and wonderful memories together. Congratulations again! 🤍
— Faye & the Faye Smith Agency Team
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Quality of service
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Dayna Sent on 04/06/20265 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bridal Makeup
Faye Smith Agency was a dream to work with, the communication was excellent with quick and professional responses. I told them I wanted a more natural glam look for my bridal makeup and they paired me with Jess, who was the perfect fit. My makeup was exactly what I wanted and I have never felt more beautiful! Jess also did makeup for my mom, maid of honour and mother-in-law and they all commented on how beautiful they felt. I would highly recommend Faye Smith Agency to be a part of your wedding day!Faye Smith Agency's reply:
Thank you so much for your incredibly kind words! 🤍
It was such an honour to be part of your wedding day. I’m so happy to hear you felt beautiful and that Jess was the perfect fit for your natural glam vision — she will be absolutely thrilled to hear this feedback!
It also means so much to know your mom, maid of honour, and mother-in-law all felt amazing as well. Helping our clients feel confident, comfortable, and truly themselves on such a special day is always our goal.
Thank you again for trusting Faye Smith Agency with your wedding beauty services and for taking the time to leave such a thoughtful review. Wishing you both so much happiness in this exciting new chapter together ✨
Warmly,
Faye
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Quality of service
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Hayley Sent on 03/06/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Hair & Make Up
I highly recommend Faye Smith and her team for wedding hair and make up. Jaspreet, Bandana and Anastassiya all did an amazing job on my family and bridesmaids. I have had poor experiences in the past with professional hair and make up but I loved my wedding hair and make up and felt it looked even better than the trial- Zoey is so talented! She was very attentive and listened to everything that I wanted, we also had a great chat during the trial :) All the artists were very friendly and had a calm presence, and were all especially understanding when listening to my friends/family's vision on hair and makeup. Faye, Alice and the team were also very accomodating with the changes I had during the wedding planning process.
I highly recommend Faye Smith Agency if you are considering any professional hair/make up!Faye Smith Agency's reply:
Thank you so much, Hayley, for your kind words! It was such a pleasure being part of your wedding day. We're thrilled to hear that you loved your hair and makeup, and that Zoey, Jaspreet, Bandana, and Anastassiya helped make the experience such a positive one. Thank you for trusting our team throughout your wedding planning journey, we wish you and your husband all the best in this exciting new chapter! -
Quality of service
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Jessica Sent on 12/05/20264.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Bridal Make up and Hair Styling
From start to finish, my experience with Faye's business was excellent. Faye was quick to respond to my inquiry about bridal make up and hair styling and provided clear and helpful information about my options. I was then matched with Juliana, who was wonderful. I was so impressed with her professionalism, attention to detail and genuine care in her work. My vision came to fruition and I cannot then you enough!Faye Smith Agency's reply:
Thank you so much, Jessica, for your kind words and thoughtful review! ✨
It was truly a pleasure being part of your wedding experience. I’m so happy to hear you felt supported from the initial inquiry all the way through to your wedding day. Juliana will be thrilled to hear how much you loved working with her — she’s incredibly talented and genuinely cares about making every client feel beautiful and confident.
Thank you as well for the feedback regarding value. We’re always looking for ways to improve our client experience and truly appreciate you taking the time to share your thoughts.
Wishing you so much happiness in this exciting new chapter! 💕
— Faye Smith Agency -
Quality of service
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Mj Sent on 22/02/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience
Zoey was an amazing artist for make up and hair. The trial went so well and very private. I highly advise if you are looking for someone to help make your day even better Faye Smith is the company I'd suggest. Communication was excellent.Faye Smith Agency's reply:
Hi Mj, thank you so much for taking the time to share this beautiful review 🤍 We’re absolutely thrilled to hear how happy you were with Zoey and your overall experience with Faye Smith Agency.
We’re so grateful we got to be part of your celebration. Wishing you all the happiness in this new chapter! ✨ -
Quality of service
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Tammy Sent on 13/01/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Experience
They had a promotional deal that was unbeatable in the wedding makeup game (both trial makeup and day of makeup package). The flexibility, variety, skill level and price made it a no brainer when selecting them for my big day.
They were so accommodating and helped me select and incredible stylist Nina who was so kind and really understood what I was looking for!
I have bad skin with acne, scars, and fine lines and it can be a real challenge to find a good makeup artist that is able to work with my type of skin. But Nina blew me out of the water with her skill and technique. She made me feel so beautiful in a way I never even thought possible!
Highly recommend Faye Smith Agency if you want flexibility, high quality, reasonable pricing, and great service!Faye Smith Agency's reply:
Tammy, thank you so much for this beautiful review! We’re thrilled you had such a wonderful experience and that Nina made you feel your absolute best on your big day. It means the world to us to know you felt supported, confident, and beautiful. Wishing you all the happiness ahead! -
Quality of service
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Bronwyn Sent on 10/12/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Hair and Makeup
I had the absolute best experience working with Faye for both my engagement shoot and my wedding day. We first met for my engagement session hair and makeup, and I knew right away I wanted her for the wedding—she nailed the look perfectly and was so easy to chat with.
On my wedding day, she did an absolutely amazing job. My hair and makeup turned out exactly as I had imagined, and I received so many compliments throughout the day. Everything lasted beautifully, even through happy tears and hours of dancing! Both my engagement and wedding looks photographed beautifully too.
She is incredibly professional, friendly, and attentive. She made the whole process feel easy and enjoyable. I can’t recommend Faye enough—she is amazing at what she does and made me feel my absolute best on such an important day.
Faye Smith Agency's reply:
Bronwyn, thank you so much for your beautiful words! It was truly a joy getting to be a part of both your engagement shoot and your wedding day. I’m so happy to hear everything turned out exactly as you imagined and that you felt your absolute best, that means the world to me. Thank you for trusting us! -
Quality of service
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