After not a great trial experience, with a different make up artist, I contacted Fancy Face in late July, for my mid-September wedding - it was short notice to say the least. Tiffany was very responsive, provided great information and was able to find me a make up artist and hairstylist, in such short notice, for my wedding day. She even made it happen that they showed up early! I did the trials for both hair and make up, and had some concerns about both. Because the trials weren't exactly 100% to my liking, I was a little nervous about the actual wedding day. However, both the make up artist (Sheila) and the hairstylist (Carina) showed up early, and worked diligently, they had taken my feedback from the trials to heart, and listened well to execute any tweaks I had to the look. The finished look, was exactly how I had envisioned, soft, natural, and not overly done, although the make up and hair lasted all day and night long. My hair held up so nicely, it was shinny and sophisticated and I barely had to touch up my make up, just lipstick after my meal. All my guests commented on both. I was very pleased, and I'm so happy that the hair and make up was not something I had to stress over, the day of. It's the worst having to feel self conscious over your appearance on the day of your wedding!
I also received the under-eye masks - which both my mother and I found very effective. I usually do not use eye masks, and was very pleasantly surprised with these, I ordered a few more after the wedding!
Although Fancy Face was on the pricier side, they worked well for my purposes - as only myself and my mother did hair and make up. I would highly recommend. I wish they had a location more central in Toronto!
Sent on 14/09/2021
Fancy Face Inc.'s reply:
Hi Evis!
Thank you for taking the time to share your feedback with us, we're glad to hear that everything turned out great :) Weddings can be stressful to plan, and we make it our mission to make the experience as stress-free and as fun as possible. Our artists also strive to make everyone feel comfortable and beautiful in their own skin, and we value whatever feedback and comments you may have.
We would love to fancy you and your mom up again should you have any other special events in the future :) Please do not hesitate to reach out, we're always delighted to see familiar faces again. Take care for now!
- Fancy Face Inc.
Alexis R.
· Married on 20/08/2021
4.4
Quality of service:
5.0
Responsiveness:
4.0
Value:
4.0
Flexibility:
4.0
Professionalism:
5.0
Flexible & Accommodating
I don't wear much make up on the day to day so i was really nervous to get it done professionally. When i reached out to Fancy Face they were understanding and put me with an artist for my trial they thought would understand what i was looking for. They even told me that if it didn't work out they would let me have another trial at no cost seeing as i had to put down the deposit without a trial due to the pandemic. It worked out the first time and the artist I had did an amazing job for not just me but all the bridesmaids and mom's.
Sent on 23/08/2021
Fancy Face Inc.'s reply:
Dear Alexis,
I completely understand how you feel about makeup, it can be intimidating trying on a new look for one of the most important days of your life. It's important to us that every bride feels beautiful and comfortable, and our artists are amazingly talented at bringing out the natural beauty in everyone :)
Thank you so much for leaving us such a great review and we were honoured to have been part of your special day. Please do not hesitate to reach out again should you or your friends and family want to get fancified in the future!
Take care for now,
Fancy Face Inc.
Nina
· Married on 08/08/2021
3.6
Quality of service:
3.0
Responsiveness:
5.0
Value:
2.0
Flexibility:
5.0
Professionalism:
3.0
Great Makeup, horrific hair
Fancy face did my hair and makeup as well as all my girls. They makeup was beautiful but the hair was trash. It was awful at my trial, and then they changed my artist and tried again, was still bad and for my wedding was bad too. Completely basic and nothing as to what I wanted. My hair was also rock hard from hairspray yet still frizzy and messy looking. Would highly recommend makeup from here but you can find hair much cheaper and better elsewhere.
Sent on 12/08/2021
Fancy Face Inc.'s reply:
Thank you Nina for sharing your honest feedback with us. We are grateful that you let us in on how our team made you feel that day and we are sorry you feel let down, when it comes to our hair services. After speaking with our team, we would like to share some thoughts. First off, we would like to confirm that our hairstylists that you worked with have 15-20+ years experience as dedicated hairstylists. Also, these hairstylists have a wonderful track record with our company and have provided exceptional service for a vast majority of our clientele. After speaking with them, they advised that you got your hair done with very little time to spare before you had to leave. The hairstylist asked you to sit down in her hair chair numerous times with no luck, until 30 minutes before it was time for you to get ready and leave. This was against the judgement of our hairstylist, who wanted you to start your wedding hair style hours prior. Also, after the look was completed - without rushing the look, your bridal hair specialist wasn’t given any revisions or notes by you to fix anything with the style of the hair. She was under the impression by you, that you were genuinely happy with the look. If you had of expressed disappointment, she would have gladly made revisions until you were 100% satisfied. We have also since been informed that you had to place a crown on the hairstyle during the ceremony, which could have disrupted the style throughout the day. An on-site touch-up service after the ceremony would have been a very good thing for you that day, considering the weather was extremely humid outside as well. The artists are saddened that you feel their service did not meet your expectations. However, the team really feels that they provided the best service they possibly could have, under the circumstances. We wish you all the best and will be sure to be in-touch via email to find a viable resolution moving forward.
Andrea
· Married on 17/10/2020
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
October Wedding
I found Fancy Face from Instagram, and was elated they were available for my October 17th wedding. Thank you Stacy for doing my makeup, it lasted all day & looks amazing in photos.
Sent on 05/07/2021
Fancy Face Inc.'s reply:
We are absolutely thrilled you had a wonderful wedding day experience! Thank you for your kind words and feedback!
Bianca L.
· Married on 19/09/2020
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
The best hair and makeup in Toronto!
The fancy face team is amazing. Tiffany is great at ensuring your appointments are scheduled as efficiently and accurately as possible. I had the best artists come to my house and make me feel like a goddess on my wedding day. I received so many compliments from my guests on my hair and make up. Thank you fancy face! I can’t wait to use them for future events!
Sent on 24/09/2020
Fancy Face Inc.'s reply:
Dear Bianca,
We greatly appreciate the time you took to leave us such a glowing review! Thank you for your kind words, and we were truly honoured to be part of your special day. We love what we do and we always strive to make our brides feel and look like the amazing goddesses they are :)
We wish you all the best in the future, and we look forward to glamming you up again!
- Fancy Face Inc.
Mary N.
· Married on 29/08/2020
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Dream Team!
I had the pleasure to be pampered by Daniela, and Adrienne. They made me feel beautiful, and special. My updo chignon was stunning! You out did yourself Daniela! And Adrienne applied just enough make up to glam this simpleton to feel like a "queen for a day". I would highly recommend this Dream team....well done ladies!! All the best, Mary
Sent on 30/08/2020
Fancy Face Inc.'s reply:
Dear Mary,
Thank you for your wonderful review! Everyone can use some glamming up nowadays right? We're thrilled that you were happy with our services, and honoured to have been part of your special day.
Whenever you want to feel like a queen for a day, please don't hesitate to reach out! Thanks again for taking the time to leave us your thoughts, take care for now :)
- Fancy Face Inc.
Lauren K.
· Married on 23/08/2020
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
5 Start Review from 1 Bride, 4 Bridesmaids and 1 MOB!
I hired Fancy Face glam squad to do wedding hair and make up and they were incredible! Myself, every bridesmaid and my mother ALL looked so beautiful. Everyone loved their hair and make-up which isn't always the case when having services like this done from someone new. The glam squad was so sweet, fun and made everyone feel amazing. Thank you Fancy Face!!
Sent on 17/09/2020
Fancy Face Inc.'s reply:
Dear Lauren,
We're thrilled to hear that you had such an amazing time at your wedding! It's our goal to make everyone, not just the bride, feel and look their absolute best when our glam squad is called in :)
Many thanks for leaving us such a glowing review, and we wish you all the best in the future! Please don't hesitate to contact us again should you require any beauty services :)
Take care,
Fancy Face Inc.
Nikki S.
· Married on 21/08/2020
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
do yourself a favour and book
you want to look your best on your big day right?!!? Well, OBVIOUSLY! so I will make your decision easy, book Fancy Face!!
As a Covid bride, I have dealt with so many vendors, cancellations, postponements and then went ahead with a wedding that was over 200 people less than what we had initially planned. We dealt with so many disappointments, struggles and so much heart ace....
But with that said I want you all to know that when it came to my dealings with Fancy Face, everything was as simple as it could be!!
Tiffany was wonderful to deal with!! Be that when I booked, re booked after we had to cancel our initial wedding date and then when I re re booked a final time!! She didnt miss a beat and was full of warmth and lots of answers while we navigated this difficult time together.
Then my wedding day... Soma (makeup) and Daniela (hair) were absolutely FABULOUS!!! The girls fit right in with their outgoing and friendly personalities and kept everything feeling safe with all their sanitizing protocols (yes, I know you are wondering!) the final products... WOW, what a glam squad!! talk about feeling like JLo!
We were a hard bunch to impress (most of us being VERY particular about our makeup and hair) but they somehow managed to do it!!
We were all Fancified and loved every minute of it (and then enjoyed every hour of our impeccable makeup and hair!!)
So i'll leave you with this- BOOK THEM!!!
Sent on 04/09/2020
Fancy Face Inc.'s reply:
Hi Nikki,
Thank you so much for sharing your feedback with us! Your wedding sounded awesome and we're glad to have been part of it :) During this difficult time it's important to value and cherish every moment we have with our loved ones and we're so glad we were able to make your wedding day that much more special.
Everyone from the Fancy Face family are superb at what they do and we strive to leave all our brides and clients feeling and looking their absolute best and of course, fancified :)
Please keep us in mind should you need any further beauty services in the future. Take care for now!
- Fancy Face Inc.
Maggie M.
· Married on 01/08/2020
4.8
Quality of service:
5.0
Responsiveness:
4.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Last minute wedding
We planned our wedding in less than two weeks because it had been changed from our original date. Tiffany was so helpful at getting back to me with information. We had an awesome experience with Kristina and Brittany L! They were fantastic and made me feel like a princess on my wedding day.
Sent on 21/11/2020
Fancy Face Inc.'s reply:
Dear Maggie,
Great to hear that you were able to pull off your dream wedding in such a short amount of time! We're honoured to have been part of it :)
Thank you for taking the time to share your feedback with us, we wish you all the best in the future and please don't hesitate to reach out should you need any future beauty services!
- Fancy Face Inc.
Shannen C.
· Married on 30/05/2020
4.8
Quality of service:
5.0
Responsiveness:
5.0
Value:
4.0
Flexibility:
5.0
Professionalism:
5.0
Amazing hair & makeup vendor
I've had Fancy Face do my makeup and hair two times now - once for my Engagement shoot and once for my elopement style wedding this past weekend. They were so kind and accommodating during this crazy time - Tiffany is a dream to communicate with! Celina did an amazing job and I am so thankful to have Fancy Face as one of my wedding vendors. The makeup lasted ALL day and evening - didn't budge and even though the wind was surreal, my hair did it's best to stay put as well :)
I cannot wait to get fancified again - hopefully at the end of September when we have our postponed wedding celebration :)
Sent on 02/06/2020
Fancy Face Inc.'s reply:
Hi Shannen,
Thank you for taking the time to leave us such an amazing review :) We feel honoured to count you as one of our repeat clients and am glad everything went perfectly for you during these unprecedented and somewhat scary times. We can't wait to glam you up again at the end of September! Until then, keep safe and stay healthy :)
