Reviews for Cassidy Watt Makeup
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
3.8 out of 5 rating
3.8
17 reviews
Recommended by 76% of couples
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Quality of service 3.8 out of 5 rating3.8
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Response time 3.8 out of 5 rating3.8
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Professionalism 3.8 out of 5 rating3.8
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Value 3.8 out of 5 rating3.8
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Flexibility 3.8 out of 5 rating3.8
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User photos
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Tylar Sent on 10/09/20261 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Makeup artist or Scam artist
She will cancel and give you sometimes only 24 hours notice, saying she’s in the hospital yet be posting about another wedding she worked at instead. It’s happened way too often now! Do not rely on her. -
Quality of service
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Kristen Sent on 08/09/20261 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Canceled the night before my wedding
Whatever you do, DO NOT book with Cassidy. She cancelled on me through email the night before my wedding. She claimed she was in the hospital, which is completely understandable. But it wasn’t until recently we found out she was actually on a trip out of the country. When I had asked for a refund she completely evaded the question. I hope no bride has to go through the stress myself and many other brides have felt the night before their wedding. -
Quality of service
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Haylee Sent on 07/09/20261 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Cancelled the night before & helped a different bride instead
Cassidy emailed me at 8pm the night before my wedding saying she had a “personal emergency” & she would be sending 2 artists in her place. Come to find out she told another bride 4 days prior that she would be doing services for her wedding, knowing she was booked for mine. I ended up behind schedule & not with the quality of work I had experienced at my trial.
I am one of many who have had similar experiences. I reached out to Cassidy 2 weeks ago & am yet to hear back. I would strongly advise against booking with her -
Quality of service
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Amelia Sent on 06/09/20261 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Pyramid Scheme
I booked with Cassidy in 2025 for my 2026 wedding. I paid her over $2500.00 (and yes I had to tip her before my actual wedding day). She cancelled the day before my wedding at 4pm via email because of an “emergency”. She told me she was sending me 2 of her “senior team members” as replacement for my hair and makeup. Both ladies reported that they in fact don’t work with her nor have they even met her. They also reported that Cassidy had reached out to them days prior to the “emergency”. The makeup girl was also approx 18 and started doing makeup in May of 2026. I later found out that Cassidy has been booking multiple weddings (including the 3 that she booked on my wedding day) on the same days. She is pocketing the money and then paying (or not paying at all- like how she ghosted my hair replacement lady) WAY less. I have since been in contact with multiple brides who report experiencing the same. Cassidy admitted via email to me that she’s having financial problems and doesn’t have the money to refund me and has now ghosted me. -
Quality of service
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Cara Sent on 14/02/20261 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Cassidy canceled my wedding the day before and lied about it
TLDR: As the recent negative reviews suggest, Cassidy is a scammer who you should not book for one of the most important days of your life. Cassidy canceled my wedding the day before due to what she called a medical emergency, when in reality she chose to double book my wedding weekend a year in advance and perform services at that wedding instead of mine.
The details:
I booked Cassidy for my wedding 15 months in advance and confirmed both Cassidy herself and an additional HMU artist for my day of services, as well as the welcome party the night before my wedding. Communication during the planning process was seamless, including an introductory phone call and several back-and-forth messages lining up timelines and plans in the months leading up to the wedding weekend.
The night before my welcome party, I received an apologetic email from Cassidy saying that she had had a medical emergency while traveling to my wedding, and since she had to return home for medical care, she was planning to send a different member of her team in her place, as well as the original additional artist who had planned to join her. She also offered me a discount in the cost of services, which we would work out once she was released from the hospital. We quickly worked out an updated timeline for the next two days, and while I was disappointed of course that she couldn’t perform the services, I wished her good health and trusted that I would be in the qualified hands of her team.
What followed was a series of disappointments that impacted my welcome party and wedding day experiences, with the timeline never passed along to the artists, services running nearly 3 times as long as had been quoted, and the artists not arriving with enough time to set up before the start of services.
However, the most disappointing was the realization that these artists were not in fact members of Cassidy’s team, as had been conveyed in the cancelation email, but rather unassociated HMU artists that Cassidy had never worked with and who she had booked 4 days before my wedding (two days before the alleged “medical emergency” would have even taken place). One of the “artists” was also primarily a wedding photographer rather than hairstylist and had just started her hair business a week before my wedding.
This misrepresentation of the artists led me to question the validity of Cassidy’s medical emergency, and some quick social media research led to my discovery that Cassidy had instead performed services at a wedding in Turks & Caicos the same weekend as my wedding. I reached out to the bride, who confirmed that Cassidy herself was there and she had booked her services a year in advance of her wedding.
With this information, it was clear that Cassidy knowingly booked two weddings for the same weekend and knew of the conflict for at least one year, while waiting until the night before my first wedding event to cancel on me. Because Cassidy’s social media also revealed her doing HMU for another Turks & Caicos wedding the weekend after my wedding weekend, it appears that Cassidy chose to create a week-long vacation out of two back to back weddings in the same area, rather than either honor her commitment to my wedding or simply communicate a year in advance that she no longer wanted to work my wedding.
The final nail in the coffin of Cassidy’s mishandling of this situation was her lack of response to my messages for several weeks after the wedding as I looked to resolve the issue and receive the discount that Cassidy had initially promised. It was not until I initiated a chargeback through my credit card company after several unanswered messages that she reached out to try to remedy the situation.
Needless to say, I would very much NOT recommend Cassidy Watt for such important and meaningful services as your wedding weekend hair & makeup and hope that my experience can lead other brides to find a more trustworthy hair & makeup team. -
Quality of service
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Jocelyn Sent on 24/06/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lauren with Cassidy Watt Makeup
Lauren from Cassidy Watt Makeup team was absolutely amazing! She did all the bridal party's makeup and bride's makeup and hair and they all turned out so well and lasted all night. Lauren was so much fun to have there getting ready with too! Betti did the bridal party's hair and it lasted all night long! -
Quality of service
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Jordyn Sent on 12/10/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I've never had so many compliments!
WOW! Is all I can say about Lauren of Cassidy Watt Artistry Collective! I was absolutely blown away by her amazing work. I was told by many how stunning I was in my bridal glam and my make up held up perfectly all night. My hair was still beautifully curled even the next day! My mother and bridesmaids received SO MANY compliments as well! We all felt gorgeous -
Quality of service
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Stephanie Sent on 24/08/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cassidy Watt/Team is a great choice!
The Cassidy Watt team was incredible! Kam did my hair and my makeup on the day of and for my trial and I felt so amazing for both days! All of the girls loved their hair and makeup. Hiring the Cassidy Watt Team made it so easy as they are a hair and makeup combo and we did not need to source these separately, made it a no brainer! -
Quality of service
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Leeann Sent on 15/11/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cassidy watt artistry collective
My niece was married in august and Courtney Estabrooks was the artist for her special day. Courtney is an amazing make up artist and very personable. I will definitely recommend her for upcoming weddings etc. She did beautiful work we were all so very pleased . I know follow Courtney on Instagram. Truly talented young woman. -
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Willona Sent on 26/10/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Experience
The Cassidy Watt Team made my wedding hair/make up dreams come true!! -
Quality of service
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