About Conger's Jewellers
Established in 1981, Conger’s Jewellers was created by gemologist David Conger in Ottawa. The appointment-only business offers a number of services for soon-to-wed customers. These range from bespoke wedding rings to jewellery re-design and repair. David Conger is a graduate of the Gemological Institute of America (earned in residence, Santa Monica, CA.).
Couples are offered a variety of unique styles. The pieces are normally custom designed. A 3-D model in made prior to the final production of the piece to give you an idea of what to expect. The business offers a lifetime warranty on our custom designs. Products include the following:
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6 Reviews for Conger's Jewellers
Hope Rumford · Married on 27 of April of 2019
So far, wonderful!
She listened to what I had in mind and showed me a few settings, and I fell in love with one of their designs! Very helpful and informative, as we were just starting the process, but we were so happy with the friendly and helpful service we kept coming back. We found the perfect diamond close to budget and with the qualities we were looking for, and those we didn't know to look for. I am so excited to see the finished product!!Sent on 10/03/2018
Conger's Jewellers's reply:Hi Hope,
Gabrielle Papineau · Married on 22 of August of 2015
Beautiful engagement ring. Very supportive and helpful through design process. The were recommended to us and we would definitely recommend them to others.Sent on 08/01/2015
William · Married on 23 of August of 2014
Conger's Jewellers was a very warm and welcoming place to experience designing and buying a custom engagement ring! David is an attentive, deeply knowledgeable, and very generous craftsman who takes his time, listens to his customers, and really cares. He was patient and thorough at every step of designing the ring and he never pressured us or tried to sell us on something we didn't want 100%. I would definitely recommend Conger's to friends and family (and already have!).Sent on 12/10/2016
Conger's Jewellers's reply:Thank you for taking the time to write this kind and thoughtful review of our service William, and for sending your friends and relatives to us. I will do my very best to help. - David
Jennifer Low · Married on 05 of May of 2012
David was absolutely wonderful, he took my grand-mothers ring and did a custom design from a picture for my engagement band and used the other diamonds to make earrings (with threaded posts so they won't fall out!). Then Congers made a palladium (not platinum) ring for my husband's wedding band as we had a lot of problem finding someone to make what we wanted... palladium is very hard to work with so many jewelers won't take on the challenge.Sent on 10/05/2012
The communication, price and service were all wonderful! Highly suggested.
Conger's Jewellers's reply:Thank you so much Jennifer! It was an honour and a please to make your jewellery for you at this important moment in your life.
[Anonymous] Married on 25/09/2015
-Inventory not very well stocked – we settled on a smaller diamond than we wanted in order to get the desired cut and clarity, because this was all that was available. Additionally, we had to get a Canadian diamond (more expensive) because there were no others that fit our specifications.Sent on 21/12/2015
-The ring was ready about 1-2 weeks later than we were told.
-The initial ring had three spots on the band that were not polished.
-We took the ring in for repair and it came back looking different. The owner of Congers told us it had been necessary for the goldsmith to do a half-shank and replace the bottom half of the ring, but we had never been informed the ring would be modified in such a drastic way.
-There were SIX DEFECTS VISIBLE TO THE NAKED EYE: 1) The 18K inscription was missing – only half the K was left (never re-inscribed after the half-shank). 2) The ring was no longer round – parts of the band were thicker or thinner (also because of the half-shank). 3) There were two scratches that were not there on the first ring. 4) The fit was different – less snug than before. 5) The diamond was not as brilliant because the ring was not polished under the diamond. 6) There was a fibre wedged next to the stone. The lack of quality control here is astounding.
Overall we are extremely disappointed with our Congers experience. We made numerous trips to the jeweller for repairs. We were only engaged a couple months, and my ring spent most of that time at the jeweller's being repaired. Throughout our ordeal, the employees and owner were always friendly, but never apologized or offered any compensation for basically completely botching my wedding ring.
Conger's Jewellers's reply:We are sorry you feel the way you do about our company and our service. We are surprised because this is 4 months after you told us you were happy with the ring we made you. We would like to acknowledge that we do trip up from time to time, as anyone will, and we feel badly when this happens, but we always try to go the extra mile to help.
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