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Weddings

Reviews for Divine Floral

Divine Floral

Divine Floral

Richmond Hill, Ontario
4.8 out of 5 rating, 11 reviews
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Reviews

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  • Quality of service
    4.9 out of 5 rating
  • Response time
    4.9 out of 5 rating
  • Professionalism
    4.8 out of 5 rating
  • Value
    4.8 out of 5 rating
  • Flexibility
    4.7 out of 5 rating

Awards

11
  • Leo
    Leo Sent on 09/05/2026
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Highly recommend

    We worked with Hanan on all of the details and flowers we wanted for our wedding and she brought our ideas to life on the day of our wedding!
    Definitely such a nice smooth experience with her and everything turned out exactly how we imagined.
    Thank you :)
  • Brubveras
    Brubveras Sent on 08/05/2026
    3.2 out of 5 rating
    • Quality of service
      4 out of 5 rating
    • Response time
      4 out of 5 rating
    • Professionalism
      3 out of 5 rating
    • Value
      3 out of 5 rating
    • Flexibility
      2 out of 5 rating

    Not the best experience!

    I’m sharing my experience with Divine Floral to help future brides make an informed decision.

    Unfortunately, my experience with Hanan was disappointing. When I asked for a mock-up of the bouquet/decor she said she couldn’t provide one and gave excuses, so I never got to see any preview of the flowers or decor before the wedding day. I only got to see the centrepieces on the wedding day through a picture my coordinator sent me while I was getting ready.

    She also refused to meet in person at the ceremony location beforehand, saying it wasn’t necessary. Many vendors consider this a standard practice to avoid issues on the wedding day, and I expected a bit more attention and flexibility from her.

    Overall, I felt that attention to detail, communication, and client care were not at the level I expected. I’d suggest being very clear about expectations upfront if you decide to work with her, especially regarding previews, meetings, and communication, to avoid similar frustrations.

    Divine Floral's reply:

    Hi Bruna,
    I am very sorry you feel that way!
    I have informed you that I could make the bouquets and send you pictures but I said i can do it at a specific time and that they won’t look the same as it would be silk flowers and your bouquets was fresh flowers and you said that’s fine. ( I never gave excuses or refused to do it)

    Even on the day of the wedding when you weren’t happy about the bud vases and were rude on the phone, I still kept my professionalism and offered to change things and add more flowers but you said no. ( also the picture you provided was fresh flowers and the flowers I provided was like flowers and not same colours or flowers we had agreed upon, so it would never be the exact same as picture)

    As for being there at the ceremony, that wasn’t something that we had discussed at all prior and it was all mentioned to me last minute and I had expressed that the day that this was happening I had other events already booked and you said that’s fine and you understood.

    We communicated so many times and I had catered to what you wanted even though you constantly wanted to change and switch things. As well as some of my flowers were damaged and missing after I came to pick up my stuff at the end of the wedding and I didn’t even charge the damage or replacement fee for it as per the contract.


  • J
    Jess Sent on 30/09/2025
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Very personal and just the best

    Hanan worked with me and my husband to really bring our vision to life and made sure we were in our budget, she was very detailed and thorough throughout the whole process. Everything tuned out amazing! We highly recommend her for your special day.
  • illustration stars

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  • A
    Alana Sent on 26/09/2025
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    Wedding florals

    Our wedding flowers were exactly what we were looking for and in our budget. They were beautiful. Very professional.
  • L
    Lisa Sent on 26/09/2025
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    Very professional and incredible florist

    She was very professional and helped me ensure I stayed within my budget. She did the arch for my wedding, centre pieces, the bouquet, boutonnieres and corsages.

    She was very helpful every step of the way with the many consultations and helped me create my dream wedding.❤️
  • P
    Paulina Sent on 19/01/2024
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    Bridal shower and wedding decor

    Hannan did my bridal shower and wedding decor and everything was absolutely beautiful. She is so sweet and the quality of her work is amazing. We were so happy with everything and will definitely be using her for future events. Thank you so much again!

    Divine Floral's reply:

    Thank you so much Paulina!
    I had such a great time doing the flowers and decorations for you wedding :)
    I am looking forward to more events to come!
  • B
    Breanna Sent on 15/09/2023
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    Beautiful, beautiful, beautiful

    I have so many great things to say about Hanan at Divine Floral. She is so knowledgeable about arrangements, and her prices are phenomenal. Hanan went above and beyond my expectations for my wedding and really pulled my wedding decorations together.

    Divine Floral's reply:

    It was great working with you and bringing your vision to life.
    Thank you for all your kind words :)
  • D
    Dianne Sent on 11/11/2022
    5 out of 5 rating
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      5 out of 5 rating
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    The flowers made my wedding extra special and memorable!

    Beautifully made and arranged flowers. Seller is very responsive and detailed. She just made exactly my dream wedding bouquet

    Divine Floral's reply:

    Thank you so much for your feedback back!
    It was amazing working with you 😊
    I am glad everything turned exactly how you wanted.
  • C
    Christine Sent on 28/10/2022
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    Amazing service!

    We worked closely together to design bouquets for my best friend’s wedding and Hanan was so receptive of our ideas and really responsive. The bouquets turned out great and the silk flowers looked really realistic. Could not have been happier with the service! Bonus points for the very reasonable pricing as well.

    Divine Floral's reply:

    Thank you very much.
    It was amazing working with you and it was my pleasure.
    I am very glad I was up to standards
  • L
    Lina Sent on 24/10/2022
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    Beautiful flowers!

    Hana is amazing and very creative! The flowers looked so perfect! Looking for wedding flowers was not easy! Very happy with the service and would recommend them to any bride!

    Divine Floral's reply:

    Thanks a lot for your review!
    It was great working with you on creating the bouquets.
    I am glad you loved it
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