Reviews for Style & Grace Cleaners
Reviews
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![Alessandra]()
Alessandra Sent on 02/12/2021Knocked my socks off!!
This review comes far too late, though it is better late than never.
Words cannot, CANNOT express the care that Nadine provided - I can't even call it a service, because this was truly care.
I had a beautiful Leanne Marshall custom wedding dress, and a dry cleaner completely destroyed it by putting a 100% silk wedding gown in a hot water wash...unfathomable. My dad had gotten the gown cleaned for me to surprise me, and when I opened the box I saw a greyed and yellowed shrunken, creased and ruined dress. It was so, so sad for everyone.
I spoke to gown specialists in the states and Canada including two services that restore damaged gowns for Museums. They all said there was abosolutely nothing that could be done.
I then decided to reach out to Grace Gown Care and heard back immediately from Nadine. She was so kind and compassionate, and we had many emails and calls over a few months trying to think of what the best solution would be. Nadine said she would try to restore the gown but couldn't make any promises given how ruined it was. She and the team worked so hard to gently and carefully restore the gown, doing the best they could to undo the damage that was done.
I was absolutely stunned to hear from Nadine that she had managed to help bring the gown back to a place where it still resembled a bridal gown - I then saw it and was completely blown away. Nadine did more than that - she is such a compassionate and wonderful person who truly cares so much about what she goes. Thank you, thank you, thank you!!!! -
![Catherine]()
Catherine Sent on 01/06/2021Shipping across country during a pandemic
After my wedding I went to Grace Wedding Gown Specialists to get my dress both cleaned and preserved. Who would have known that life would get crazy and I not only moved out of the province soon after but a global pandemic hit! I worked with their amazing team to get my dress shipped to me safely and without any issues. Throughout the entire process they worked closely with me every step of the way and constantly kept me updated with both emails and phone calls. I always felt like my dress was in great hands! Can't thank them enough for taking such great care of my dress. It looks fantastic! -
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Christian Sent on 07/03/2021
Look no further! Best cleaner in TO!
Grace Wedding Gown Specialists fixed my dress after it was destroyed by another cleaner. I borrowed my cousin’s wedding dress. Everything about my wedding was perfect until I received the dress back from the first cleaner I went to. I received it back covered in yellow stains. I felt awful, so I spent the next 3 weeks consulting 10+ dress cleaners in TO. That is when I found Grace Wedding Gown Specialists. This company is a family run business who is passionate about cleaning. They have a wealth of knowledge, and genuinely care about their customers. They fixed the dress after several cleaners told me it wasn't possible! Grace was able to get the dress back to its original condition, which you can see by the photos from my wedding day was in perfect condition. Do not look any farther for a wedding dress cleaner. Even if this company is out of your way, I promise it is worth the drive. Not only are they VERY skilled at what they do, they are also some of the loveliest people you will ever meet. -
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![Drithal]()
Drithal Sent on 14/11/2019Worth every penny and long drive
Amazing mother and daughter. Professional, my wedding outfits were immaculately ironed and stayed like that even transporting them to Niagara. Was a relief to know such amazing service exists with amazing people running it. Thank you 🙏🏻 -
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![Jillian]()
Jillian Sent on 10/10/2019These people are experts!
I bought my wedding dress secondhand, and it was a little dingy with stains along the hem. Grace completely restored it to its original white hue - it looked brand new! They were so thorough, documenting everything, and even sewed in new hanger straps. Their expertise was well worth the price! -
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![Wendy]()
Wendy Sent on 22/09/2019AMAZING! Lovely team
Grace is EXTREMELY knowledgeable and professional. I would not have trusted my delicate dress anywhere else! -
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![Christine]()
Christine Sent on 23/08/2019100% Satisfied!
I had brought in my dress which was from the Bride's Project, and am so glad I did! From start to finish everyone was so professional and kind. My dress had a big brown stain which was completely gone after! They don't make any promises but I bet they could because that was a miraculous clean up!! I would 100% recommend Grace Gown Care.
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