Skip to main content
Weddings

Reviews for Sophie's Gown Shoppe

Sophie's Gown Shoppe

Sophie's Gown Shoppe

Kitchener, Ontario
4.6 out of 5 rating, 62 reviews
View more information

Reviews

We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
  • Quality of service
    4.6 out of 5 rating
  • Response time
    4.6 out of 5 rating
  • Professionalism
    4.6 out of 5 rating
  • Value
    4.6 out of 5 rating
  • Flexibility
    4.6 out of 5 rating
  • Carina
    Carina Sent on 20/01/2026
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Sophie’s Gown Shoppe - London Ontario

    From the very first moment, Sophie’s Gown Shop made my bridal experience truly unforgettable. A heartfelt thank you to Marlene, who so intuitively understood my vision and helped me find the dress. Her expertise, patience, and genuine care made the moment I said “yes” feel incredibly special and emotional.

    I am also so deeply grateful to Voula, who made the entire experience seamless and joyful. She ensured every fitting was perfect, paying attention to even the smallest details so the dress felt made just for me. Voula went above and beyond not only for me, but for all of my sisters as well. She helped each of them find their dream dress, making everyone feel confident, beautiful, and truly seen.

    The warmth, professionalism, and love that Marlene and Voula bring to their work is something truly rare. Sophie’s Gown Shop is more than just a boutique it’s a place where memories are made. I couldn’t recommend it more highly to any bride looking for an exceptional and meaningful experience.

  • Kaitlyn
    Kaitlyn Sent on 29/10/2025
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Amazing bridal store would totally recommend!

    I was super impressed with my bridal consultant! Her name was Jinei and was amazing and totally got my vision and style spot on while also sticking to my budget. I liked every dress that she picked out for me but I totally fell in love with the last one and "I said yes to the dress". Thank you so much Jinei you were amazing!!
  • Caitie
    Caitie Sent on 13/10/2025
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Great service & beautiful dresses!

    Purchased my wedding dress and had it also altered at Sophie’s. Coming from another store prior that was not so great, Sophie’s was a much better experience and atmosphere. I went on a Friday night for my first appointment and had some top contenders. There was a dress in stock at their Windsor store that wanted to try on so they shipped in for my follow up appointment for $100. That shipping cost went towards a dress if I did purchase from there. The sample dress from Windsor arrived very quickly and I decided to purchase. Big shoutout to Amanda who was awesome and patient in helping me find my dream dress! A few months later the dress I ordered arrived. A small flaw was noticed (through shipping) that the one fragile beaded strap had come undone and lost it's beading. Sophie's handled it right away and resolved the issue for my next fitting appointment. The alteration consultation went perfectly with her providing good advice as well as understanding my desires for the dress perfectly. Upon pickup a few days before the wedding, my dress was steamed and packed up for me to wear without any issues. Would highly recommend Sophie's to future brides.
  • illustration stars

    Are you interested?

  • Gabie
    Gabie Sent on 12/07/2025
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Mother of the Groom Dress

    I just wanted to give a shout out to Sophie’s Bridal .
    I had the pleasure of buying my Eve of Milady wedding dress 32 years ago and I had Lilia as my bridal consultant. I remember Lilia as being very professional, kind and knowledgeable.
    Today 32 years later I was in at Sophie’s to look for a Mother of the Groom dress. I’m excited to
    Say that I found my dress thanks to Voula! I can’t say enough about this kind and beautiful soul that helped me to find my dress.
    Voula, was very knowledgeable and so sweet. She picked out the nicest dresses for me to try on . I loved how she was honest in telling me how the dress looked on me and gave me suggestions on the styles that would best suit my figure.
    Voula, I just want to say Thank you from the bottom of my heart for all your help and your kindness.
    God Bless you always!

    Gable DeLima
  • Quinn
    Quinn Sent on 30/06/2025
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Great selection, fantastic service!

    I purchased my gown from the Sophie's Gown Shoppe in Windsor, Ontario. Huge thanks to their team for the amazing support! The dress was absolutely perfect, exactly what I was looking for. It required a few rounds of alterations to fit my body type, and their staff was very responsive, helpful and professional in ensuring everything was ready with time to spare. I can't recommend Sophie's highly enough - thank you for your help!!
  • M
    Megan Sent on 09/10/2024
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Great find!

    I was able to find a dress at Sophie's that was discontinued and therefore discounted. The dress was a perfect fit and I instantly fell in love. I had the opportunity to come back and try is on for however long I needed and the staff were extremely helpful through the entire process. I would definitely recommend Sophie's!
  • J
    Judy Sent on 09/06/2024
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Sophies Gown Shop

    The ladies at Sophie's were incredible! I went in with my bridesmaids and my Mom and Mother-in-law and we treated so well! My dress was perfect and they were so easy to work with! My girls decided on different dresses and the ladies at Sophie's helped me with the colour and styles to compliment everyone! Overall excellence experience!!
  • E
    Erin Sent on 13/05/2024
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Loved my dress!

    Really enjoyed working with the lady to find my dress. She was super informative. The post purchase experience wasn't as enjoyable since there was a bit of confusion BUT my dress arrived in good condition and with plenty of time to do alterations, which i did elsewhere just for convenience.
  • E
    Emily Sent on 16/01/2024
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    The Best Place!

    Sophies Gown Shoppe is by far the best dress shop! I had been to several other stores and my experiences didn't even come close to Sophies. Amanda was an amazing consultant, listening to exactly what I wanted and picking dresses she thought I would love. (She knew how to make the dresses fit perfectly which didnt happen at the other stores.) She was also willing to show me what the dresses would look like if I were to make alterations like changing the straps. Overall I had 3 appointments narrowing down the dress choices and Amanda was very helpful helping me make a decision and answering all my questions. She didnt pressure me or seem pushy at all which I really appreciated. Thank you for helping me find my dream dress!
  • J
    Jenn Sent on 20/12/2023
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Fantastic service

    Another great experience today at Sophie's gowned wedding dress facility Iris is amazing. She knows what she's talking about. She's very prompt. She's honest and I could not have gotten through my experience for my son's wedding without her. It's my son's wedding in July 2024. And I could not be more thrilled for the service that I received at this gown shop. So thank you Iris and all staff
illustration stars

Are you interested?