Skip to main content
Weddings

Reviews for Novelle Bridal Shop

Novelle Bridal Shop

Novelle Bridal Shop

Edmonton, Alberta
4.7 out of 5 rating, 65 reviews
View more information

Reviews

4.7 out of 5 rating
4.7 out of 5 rating
65 reviews
95% recommend it
  • Quality of service
    4.8 out of 5 rating
  • Response time
    4.8 out of 5 rating
  • Professionalism
    4.8 out of 5 rating
  • Value
    4.7 out of 5 rating
  • Flexibility
    4.7 out of 5 rating

Awards

65
  • Jaymie
    Jaymie M. Sent on 31/01/2024
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    The perfect dress

    Their stylists were awesome and receptive to my vision, they helped me find the PERFECT dress.
  • Sam
    Sam M. Sent on 13/08/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Fairytale Wedding

    Kyla was amazing helping me pick out my dress. I showed her some of my favourites they had, but I ended up going with a dress Kyla had picked out for me based on what I liked! She made the process so easily, and it was one of the least stressful wedding tasks I had. Would absolutely recommend working with her. She really listened to what I wanted and found my dream dress!!! Thank you Kyla!
  • Shi-Jiuan
    Shi-Jiuan H. Sent on 06/10/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Awesome place to find your dress

    Staff was super friendly and helpful! The space was gorgeous especially upstairs when I got to try on my dress. The environment was welcoming.

    I loved my experience at Novelle Bridal and would recommend it to anyone looking for their wedding dress!
  • illustration stars

    Are you interested?

    Send a message
  • Jason
    Jason M. Sent on 18/06/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Amazing Bridal Dress Experience

    My wife had a good idea of the designer and dress she was interested in before her appointment at Novelle. Prior to the appointment, the stylist scheduled a phone call with her to get an even better sense of what she was looking for and to get to know her better. Once at the appointment, it felt personal and the stylist (Jessica) really listened to her. Jessica had a variety of dresses picked out for here and all were amazing and ones she could see myself choosing. Because it was during COVID, she went to the appointment alone - the girls at Novelle made it a memorable and fun experience. The dress arrived from Australia within the timeframe quoted (seven months) with no issues.

    Everyone at Novelle went above and beyond to make sure it was a memorable experience and that she got exactly what she was looking for in a dress.

    Novelle Bridal Shop's reply:

    Hi Jason, thank you so much for your wonderful and thoughtful review! We are so happy that your Wife had an amazing time with our consultant Jessica, and we hope you both had the most amazing wedding day! All the best, Novelle
  • B
    Britni D. Sent on 19/12/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Wonderful Experience!

    Ivana at Novelle was absolutely amazing to work with. She was so sweet, attentive, and really listened to what I was envisioning for my big day. She did not pressure me or make me feel rushed in any way, and I was able to take my time and really find my dream dress. I left Novelle feeling amazing after each visit - all the staff were wonderful and they have a great selection of dresses. Ivana helped me find my dream dress, and I got so many compliments on the it!

    (Photos by Daria Laine Photography)
  • Blenda
    Blenda Sent on 24/10/2021
    4.8 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      4.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Love the dress, love the staff!!

    I have been feeling so down going from one bridal store to another, none of them carried any dress I liked. But going to this boutique was the best thing I could have ever done!! Every dress handed to me, I LOVE! Unlike other places, here, I was actually confused of which one I should choose! The staff really knows what they are doing and really made the experience great for me and my family!

    Novelle Bridal Shop's reply:

    Hi Blenda, thank you so much for your amazing review! We're so happy that you found the one with us and we're so thankful to have been a small part in your big day. Congratulations again!
  • Raeleen
    Raeleen Sent on 07/12/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    So pleased!

    Very pleased with my shopping experience at Novelle Diana was my consultant and she was a doll! She was patient, helpful, and supportive. She was very kind and accommodating, offering helpful advice but ultimately letting me come to my own decision. I never felt pressured into anything. I loved that they do a phone consult before you have your apt in order to get to know you and get a feel for that you're looking for. Wedding dress shopping during Covid, and wedding planning in general, has been a rough go... but Diana made it a lot more palatable. My dress came in way earlier than I expected and I can't wait to wear it!

    Novelle Bridal Shop's reply:

    Hi Raeleen,
    We're so happy to hear that you found the one! We truly appreciate your feedback and are so happy you had a wonderful experience in these crazy times. We can't wait for you to walk down the aisle in your dream dress. Have a wonderful time, Jessica
  • R
    Rebekka Sent on 13/10/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    First Dress on - Said yes!

    I had Diana as a consultant and she listened to my dreams and helped me pick the perfect dress! (pre covid) we went around the dresses and I picked out MANY that I wanted to try on. Diana brought me back to the room and said "I would love for you to try this one first". Long story short that was my dress!!! Would not have changed a thing!

    Novelle Bridal Shop's reply:

    Hi Rebekka, thank you so much for your amazing review and congratulations on your big day! You looked absolutely STUNNING in your dream dress and we're so happy we helped you find the one. All the best,Novelle
  • Jeremy
    Jeremiah Sent on 01/09/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Best wedding dress

    I loved working with the staff. I got the wedding dress of my dream

    Novelle Bridal Shop's reply:

    Thank you so much for your 5 star review! We're so happy you found the one and we got to be a small part in your big day.
  • D
    Dana L. Sent on 23/03/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Absolutely amazing

    Going dress shopping in the middle of the pandemic is hard enough as is but the associates made it the most amazing experience. I recommend novelle to everyone looking for their dress ♥️ Thank you for making my experience so amazing.

    Novelle Bridal Shop's reply:

    Hi Dana,
    Thank you so much for taking the time to share this super sweet review! We aim to make every bride have the most amazing experience and we're so happy that you loved yours in these unusual times. All the best,Jessica
illustration stars

Are you interested?

Send a message