Tim G. Sent on 19/06/2023
-
Quality of service
2.0 out of 5 rating
-
Response time
4.0 out of 5 rating
-
Professionalism
1.0 out of 5 rating
-
Value
3.0 out of 5 rating
-
Flexibility
4.0 out of 5 rating
DJ Rickrolled my wedding
White Lotus was very easy to work with before the wedding, they seemed very organized in ensuring they understood our preferences and the space. However, we still had a few unexpected hiccups during our wedding reception. While trying to do something with his set up during the cake cutting, our DJ – Am – accidentally played “Never Going to Give You Up” by Rick Astley and killed the moment. His song management that night was also middling. He sped up songs to force transitions to work but ended up making the vocals noticeably sharp, to the discomfort of guests, particularly those with music and sound design experience. Am was receptive to requests and worked them into his set though. He also saved us from a separate AV issue with the venue, where the venue-provided set-up for karaoke did not work. Am leant us a backup speaker that worked well enough.
White Lotus was very easy to work with before the wedding, they seemed very organized in ensuring they understood our preferences and the space. However, we still had a few unexpected hiccups during our wedding reception. While trying to do something with his set up during the cake cutting, our DJ – Am – accidentally played “Never Going to Give You Up” by Rick Astley and killed the moment. His song management that night was also middling. He sped up songs to force transitions to work but ended up making the vocals noticeably sharp, to the discomfort of guests, particularly those with music and sound design experience. Am was receptive to requests and worked them into his set though. He also saved us from a separate AV issue with the venue, where the venue-provided set-up for karaoke did not work. Am leant us a backup speaker that worked well enough.