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Reviews for Angel's Catering

Angel's Catering

Angel's Catering

Oshawa, Ontario
4.4 out of 5 rating, 16 reviews
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Reviews

4.4 out of 5 rating
16 reviews
  • Quality of service
    4.4 out of 5 rating
  • Response time
    4.4 out of 5 rating
  • Professionalism
    4.4 out of 5 rating
  • Value
    4.4 out of 5 rating
  • Flexibility
    4.4 out of 5 rating
81% Recommended by couples

Awards

16
  • D
    Dianna T. Sent on 19/09/2023
    1 out of 5 rating
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    Substandard and disappointment for a special occasion 16Sept23

    The unprofessional, negative attitude exhibited by the owner was just the beginning of issues. A level of service is promised but not delivered. First, food presentation was awful (see photo). Ceasar salad was edible but half the Prime rib au jus meals were either raw or overly fatty. Same with the stuffed peppers, most improperly cooked, hard rice inside. Chicken was dry but at least edible. The side potatoes were overcooked and soggy. Aside from the carrots, I'm not sure what the vegetable medley was supposed to be? There were no salt/pepper shakers on table. When we asked we received BOWLS with spoons! Cutlery was often missing and requests for such heralded grunts of annoyance. There were no plates or cutlery for either the extra hors d'oeuvre ordered, or later with the sweet table and late night snacks. Napkins only!! Coffee was cold and served in paper cups and disappeared from the table before 9pm. They were supposed to cut up the wedding cake and put out on plates for guests...didn't happen. Cake went home as it arrived in one piece!! Their description says "China" but I'd call it "Corelle". I could go on...but save your money and disappointment and use someone else.
    Memorable for all the wrong reasons.
    Grooms mother.

    Angel's Catering's reply:

    Just to be clear, this is the grooms mother. This is the lady that came storming into the kitchen when she got there, yelled at most of my staff and then started arguing with all the instructions that were sent by email by the groom. Turns out most of the things she argued about were wrong. When she came in the third time being aggressive with the staff, I confronted her and asked not to be aggressive with my staff, they had not done anything wrong, her exact words to me were “this is how I am and it’s too bad if you don’t like me” Her comments about the food are unsubstantiated. I’m not sure if she is aware that prime rib is a very fatty cut of beef which is what makes it flavourful and it is supposed to be served medium rare. Potatoes were not soggy, vegetables consisted of stemmed carrots, assorted peppers, red onions and snap peas. Unbeknownst to you a couple of the speeches thanked us for the great meal and the plates were pretty much empty when being cleaned
    During appetizer hour they ordered 3 platters which were displayed beautifully on charcuterie boards (free of charge) and there were real plates and napkins there. Plates are not even supplied when you order separate platters but I added them of my own free will to be nice. We also had to wash all those plates free of charge.
    Coffee came out of the big coffee urn piping hot and put right into the Cambro unit and was extremely hot. Coffee stays hot in our insulated Cambro units until the next morning. Unfortunately coffee is not available all night but just for dessert. This was explained to your son. Maybe you put too much cream and made your coffee cold.
    Late night supplied by us was pizza, sandwiches and fruit. Paper plates and napkins were both supplied for the late night. Utensils were not required for those items I suspect that you didn’t bring your own plates, cutlery and napkins for the many many desserts you brought but decided to use mine for your stuff and then said I didn’t supply any. I’m not sure how you think I should supply plates for your desserts. Some companies might supply them for you but will definitely charge you a decent price to do it.
    Please don’t forget that you ordered real glasses for the bar but clearly not enough and my staff had to watch your drink glasses all night, again no charge.
    Nobody asked me about cutting cake. Perhaps the person the made your cake should have come back and cut or maybe you could have cut it.

    I’ve never had anyone complain about the dishes. You are the absolute first and I’ve been catering with the same dishes for 30 years.

    The only person that asked for cutlery was the DJ.

    I knew from the moment that you stormed into the kitchen, arguing, yelling and being argumentative, aggressive and disrespectful and rude, I suspected you would write a review. You are the classis person that when confronted about bad behavior, will lash out in any way to get revenge. You got your revenge. I hope it makes you feel good that you can affect someone's livelyhood just because someone called you out on your terrible behaviour. You were not a very nice person from the moment you got there
  • L
    Lisa D. Sent on 14/08/2023
    5 out of 5 rating
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    Wedding catering that was amazing!

    Amazing experience from the first visit/into through to the event. Angele was always prompt in replying and was very helpful. The food and service was a 10
    Would tell anyone to use this catering company for any and all occasions
    Lisa Dorsay
  • Kaity
    Kaity E. Sent on 02/06/2023
    5 out of 5 rating
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    Made my wedding experience!

    Angele was a joy to work with. She was so kind, knowledgeable and supportive! She was very understanding of our short time frame, and went out of her way to make our day perfect! Not to mention the food was absolutely delicious!!!

    Angel's Catering's reply:

    Thank you so much Kaity for the great review. It was our pleasure working with you for your wedding. All the best to you both for your marriage.
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  • Sam
    Samantha C. Sent on 20/07/2022
    5 out of 5 rating
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    Amazing experience!

    We booked Angel's after finding them on wedding wire. From initial interaction until the very end was a great experience. We did a taste testing which made it more difficult to decide what to get because everything on her menu is so good! Angele was always very responsive to emails and we even had a meet up to decide menu and some logistics. Initially we wanted the salmon but based on our location and time it would be in travel Angele mentioned integrity of fish might not hold up but instead of leaving it at that she went above and beyond and tested it for us before we are final decision about another entree. Our venue didn't have an oven so she also provided us an alternative for our late night. Angele was fantastic to work with and I would 100% recommend her and her stagg to anyone looking for a reasonably priced catering but also stands upto it's quality. Very happy with our decision and we had many compliments about the food at our wedding. Thank you Angele and staff :)
  • S
    Sent on 10/07/2022
    1 out of 5 rating
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    Cancelled 2 weeks before our wedding

    Cancelled 2 weeks before our wedding June 2022. Buyer beware.
  • Ashley
    Ashley E. Sent on 15/10/2021
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    Fantastic!

    Angele and her team did an amazing job at our wedding. Everyone was so impressed with their meals and we would 100% recommend them to anyone in the future!
  • L
    Lindsay C. Sent on 19/02/2020
    5 out of 5 rating
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    Angel's Catering

    Angel's Catering just catered my wedding on February 15, 2020. In a word: wow! We went with the plated wedding package, and it was phenomenal! I have had so many of our guests reach out over the last few days specifically to compliment the food, my uncle even said that it was the best catered meal he has ever eaten (and he is known for being a picky eater). Just a few of the things that impressed us about Angel's Catering:
    - Very fast response time. Angele even took the time to have a nearly-30-minute phone conversation with me BEFORE we booked her services to go over any questions I had.
    - Professionalism. Angele has been in the business for a long time, and she and her team are seasoned professionals. She knows the game and has lots of good pointers. Her advice was invaluable.!
    - Angele and her staff plate as they go, which means that all of the meals were fresh and hot. From what I understand, many caterers pre-plate to save time. Her technique did not compromise on time, as all of our guests were served quickly and efficiently (there were 94 of us in total).
    - She offers a unique option of "a bit of both". We had selected chicken breast with parmesan herb sauce and beef tenderloin with creamy peppercorn gravy as our two entréee options, and guests had a third choice of "a bit of both". I have never seen this option before, and the portion sizes were extremely generous for all options! I got lots of positive feedback from our guests about having "a bit of both" as an option.
    - Extremely flexible meal options. We had a few guests who are vegan/vegetarian, as well as a number of guests with food allergies, and Angele was completely unfazed and offered delicious substitute meals at no extra cost.
    - Flexibility in general. Inevitably, we had some last-minute requests and changes from our guests regarding menu options. Again, Angele was incredibly gracious and made all the requested changes without batting an eye. We also finished our ceremony ahead of schedule, and Angele and her staff were able to start serving appetizers a bit earlier than the agreed-upon time to keep the guests happy.
    - One stop shopping. Angel's Catering offers just about everything you could possibly need. Glassware, china, setup ahead of time, and even has Smart Serve bartenders available. We also went with her bar accompaniment package ($2.50 per person) and felt that it was incredibly good value for the price. Which brings me to my most important point:
    - Affordability. Seriously, you will NOT find another caterer in the Durham region who offers everything that Angel's Catering does at her prices. My husband and I were actually nervous because it seemed too good to be true! Thankfully our fears were completely unfounded. Her price includes a wide selection of hors d'oeuvres, salad course, entrée and sides, dessert, breads, tea and coffee service, AND late night snacks, plus setup and cleanup. We did some cost comparisons for other caterers and no one else even came close to Angel's Catering in terms of affordability.
    I wish I had a few criticisms to offer so that this review doesn't sound fake, but I honestly have nothing but praise for Angele and her staff. They were absolutely wonderful and I would use Angel's Catering again in a heartbeat.

    Angel's Catering's reply:

    Hi Lindsay and Rob. Thank you for the amazing review. It was our pleasure and your guests were excellent to work with.

    All the best in your married life. Really loved your dance! It was incredible.
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    Donna Sent on 30/01/2020
    5 out of 5 rating
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    Great value and easy to deal with

    I didn't hire them for a wedding but for our work Christmas Party. They were so flexible on changes we made to our meal and everyone raved about the food. We had a buffet style with service and the price was so reasonable. Since we had such a good response to our Christmas party, we decided to use them again for a perogie/cabbage roll day at our office. The perogies were good but I highly recommend the cabbage rolls. They are tasty and meaty and very large, probably the best that I have every tasted. We will definitely keep using this caterer for future functions.

    Angel's Catering's reply:

    Hi Donna. It was great working with you and your group. Everyone was fantastic and we look forward to working with you in the future.
  • Sherrie
    Sherrie M. Sent on 19/10/2019
    5 out of 5 rating
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    Thank you Angel, you truly are an angel!

    The excellent service and delicous dinner made my daughter's reception a total success. My only regret is that I didn't have the presence of mind to include you in my speech for a most grateful thankyou, because both yourself and your daughter deserved a big round of applause. I will never forget you when any of my friends or associates are looking for a recommendation for catering.

    Angel's Catering's reply:

    Hi Sherrie. Thank you for the awesome review. It was our pleasure and all the best to the bride and groom
  • Linda.nak2
    Linda N. Sent on 18/09/2017
    5 out of 5 rating
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    Angele and her staff from Angel's Catering did a phenomenal job for our wedding reception on August 26, 2017! They provided excellent service for us and our 80 guests at the Oshawa and District Shriner hall. All of the food, right from the appetizers during the cocktail hour to the main course with dessert and ending with a late night snack, was so delicious!! All evening we had guests commenting to us about how awesome their meal was. The appetizers were a huge hit, especially the mini burger sliders! The late night snack consisting of poutine and chicken quesadilla was another big hit with everyone, especially some of our American guests who never had poutine!
    The complete service provided was impeccable, everything from the lovely table settings to the uniformed Servers. It was a pleasure working with Angele and her staff.

    Angel's Catering's reply:

    Thank you very much. We greatly appreciate the positive feedback.

    Congratulations on your wedding and our team wishes you much success in your marriage and life.

    Angele
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