Kristina Shaw, Married on 05/10/2018

Amazing and Stress free

I can't say enough of how amazing Westwood Plateau was. I had my ceremony and reception at the venue.
The site wedding coordinator Marlee was always available to answer my questions and took care of all my concerns. They created a timeline and package for me to make my life so much easier.
The food was so good!! I had a buffet and all my guest agreed that the food was absolutely wonderful.
My day of coordinator Danika was stellar she took care of all my needs even ones I hadn't thought of and was kind and funny.
The venue itself is also stunning it has beautiful wood beams and a variety of locations for photos.
I would suggest it to everyone who wants a stress free venue with yummy food and beautiful photos

Westwood Plateau Golf and Country Club's reply:

Good morning Kristina,

Thank you for taking the time to write Westwood Plateau a review on Wedding Wire, it is greatly appreciated. I sincerely enjoyed assisting you on your wedding planning and wish you all the best on your new adventure as husband and wife!

Best,
Marlee van Oord

Lyna Kim, Married on 02/06/2018

Worst place for wedding

Just had our wedding in Westwood Plateau Golf And Country Club.
Two weeks prior to our wedding our Special Event Manager, Danielle Hill, ask us to pay the full payment($10,000+). Even though we had some doubt on the full payment two weeks prior to our event, we have fully paid full amount because we had trust on her and the club since we had nice reviews on the internet and some of our friends on this place.

Unfortunately, our event did not go as Danielle described to us prior to our event. For example, they prepared ONLY 144 oysters for 130 guest for our 60+ dollar-per-person buffet ($60+ 17% service charge and 12% Tax) unlike what she have promised to us(she promised at least two or more refills on every item) , we did not even had ONE REFILL on at least two of our entree items.

Also, their refills on the other items were very slow that half our guest didn't even see few of the food that we have paid for.

Furthermore, for our wine services, we had "NO ONE" to continually serve the wine, which made our guests to wait for a while for a refill. When I asked why the wine refill was so delayed, our supervisor told me that they were "short staffed". This does not make sense at all especially when we have reserved and deposited $1,500 for this date over 10 months prior to our event.

HEADS UP for the future consumers, WATCH OUT for their surcharge on the payment, since they had a brochure of 2018 evening service saying $57 per person for our specific buffet we have chosen when we were putting the deposit down, they told us it was $60 per person on the day we were signing and said possibility of increment on the payment was on the contract when we were reserving the place.

We only had our reception venue on this place for 130 guest and paid mored then $10,000 on this place. Even though it might sound okay or even good from other reviewers' perspective, we warn you to have our review as a warning and watch out for the things we have described.

Westwood Plateau Golf and Country Club's reply:

Hello Lyna,
We are sorry to hear about your thoughts on your experience with us at Westwood Plateau. We have contacted you privately to further address your concerns.

Westwood team

Christina Albino, Married on 21/10/2017

We had the perfect day and everything went very well. We couldn’t have had a better time or picked a better venue to celebrate our wedding day! We are so happy with how our day turned out.

The Westwood is a beautiful spot and they are so helpful and accommodating.

Elizabeth Perez, Married on 29/12/2018

Truly above and beyond

We recently had our wedding reception here at the end of December, and could not have been happier with all aspects of the process and the final product! This was the first venue we visited after our engagement, and we loved it immediately. We looked at other venues for comparison, but no other place had the combination of amazing price, elegant rustic interior, and beautiful location. From the beginning, Danielle, the Special Events Manager, was extremely professional and organized, and made sure we were always aware well in advance of any important dates for selecting food, choosing decorations, paying deposits, etc. We had a few special requests outside of the typical reception schedule and floor plan, and Danielle was more than happy to help us make those requests happen, and the GM Jenifer was lovely and also very invested in ensuring everything was ready for the day of the reception. We chose the Panorama Room (and added the adjacent room for the band) and rented the large Bridal Suite, both of which were beautiful and we highly recommend!

For the actual day, everything was extremely well organized and beautiful. We chose to do our own decorations, and Danielle made sure we knew exactly where and when to go to put things up, communicated with our vendors, and ensured everything was ready for our guests to arrive. We chose the Premium Buffet, along with passed canapés before dinner, and every single guest loved the selection, quality and quantity of food (we also added the Gelato Bar, which was a big hit!). The coordinators helped people move efficiently through the buffet, so it only took about a half hour for 120+ guests. We also added wine with dinner for the guests, and drink tickets with a cash bar - it seemed like everyone was served quickly both at dinner and the bar, and really enjoyed both. The day-of coordinators Karen and Taylor were amazing as well, they ensured the food and drinks were all served on time, helped coordinate and direct vendors, and even plated food for us and served us drinks, which was an excellent touch and much appreciated. All of the staff were helpful, professional, and warm, and we were so grateful that they helped make our day even more special.

Overall, we loved loved loved this venue. The combination of amazing value for the price, professional and accommodating staff, and beautiful location made our wedding so easy and memorable! Thanks again Westwood!

Westwood Plateau Golf and Country Club's reply:

Hello Elizabeth and Joel,

We sincerely appreciate you taking the time to write about your experience with Westwood Plateau. Thank you for your kind words and thorough review of your wedding and wedding planning experience.

It was a pleasure working with you and we wish you all the best in your married lives.

Best,

Westwood Management Team

Amanda Hrgovic, Married on 16/04/2016

Westwood set such a high standard on our wedding day! Our guests are still raving out the buffet... and its 5 months later!! The food and service was exceptional. Also - they went out of their way to make sure myself and my groom were taken care of - they helped us get our food (and seconds) and ensured my glass was full all night long. Highly recommend. Gorgeous venue, well managed and quality service and food!