Reviews for GreenTee Country Club Westwood Plateau
GreenTee Country Club Westwood Plateau
Coquitlam, British ColumbiaReviews
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Quality of service 4.7 out of 5 rating4.7
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Response time 4.5 out of 5 rating4.5
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Professionalism 4.6 out of 5 rating4.6
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Value 4.8 out of 5 rating4.8
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Flexibility 4.7 out of 5 rating4.7
Awards
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Carmelle Sent on 21/08/20253.4 out of 5 rating3.4-
Quality of service 3 out of 5 rating3.0
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Response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Would Recommend With Caution—Hire Your Own Coordinator
We recently held our wedding at this venue, and while the space itself is beautiful and budget-friendly, the experience with the event management team left much to be desired.
Leading up to the big day, we had multiple meetings to go over details with the coordinator (included in the package). We complied with all requirements, but when the wedding came, we were surprised to learn that a completely different coordinator—whom we had never spoken with until the rehearsal—would be handling the event. This created confusion and inconsistency in communication.
Another point of frustration was the lack of clarity around the coordinator’s responsibilities. We were assured that they would assist with the ceremony process, which is why we didn’t hire an outside host or coordinator. However, only a day before the wedding we were told that making announcements (such as guiding guests for photos) was not part of their role. This left us scrambling to fill that gap at the last minute. On top of that, each time we had questions, we felt like we were being passed around instead of receiving clear, direct answers.
It’s also worth noting that despite requesting to go by my preferred name during planning, the name I specifically asked not to be used was still displayed on the TV screen, confusing some guests. After pointing this out, I received no apology or even acknowledgment of the oversight.
Smaller details also added up—for example, the fact that they’re still not using Bluetooth speakers in 2025 unless you pay extra. Food was fine, but nothing remarkable.
Overall, while the venue itself looked great and our wedding day was still filled with wonderful moments, the professionalism and quality of service from the event management team fell short. If I could redo the planning process, I would strongly consider hiring a separate coordinator to ensure a smoother, less stressful experience.
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Quality of service
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Mae H. Sent on 20/11/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Venue if you want an Indoor Ceremony!
We picked Westwood because the indoor ceremony space was beautiful. The interior is stunning and the food was amazing! I would recommend if you like a club-like dance floor bring your own party lights because their light system does not dim, so its on or off. Luckily our neon sign was super bright and our light up sticks added the fun to the dance floor! We did not opt to get chair covers. The chairs aren't bad and once people are sitting in them it doesn't even matter what they look like. The dance floor is great, the option to stand out on the balcony was amazing! They accommodated Celiac and Vegan dietary requests very well and gave them plated meals. The buffet had so many options for everyone though, my guests all raved about the food especially the late night poutine bar! BIG HIT!-
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+17 Photos
GreenTee Country Club Westwood Plateau's reply:
Hello Mae,
Thank you for very much for your message. It was a pleasure working with both yourself and Connor to create the wedding day as you'd always envisioned.
We're glad to hear that you enjoyed the venue so much and wish both of you all the best in the future.
Danielle Hill and the Westwood Plateau Special Events Team
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Quality of service
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Allie Sent on 18/10/20244.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
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Response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Comfortable and Confident
We had an amazing wedding at Westwood! The day of wedding coordinator was amazing and made us feel comfortable and confident with the whole experience. The venue is beautiful and the food was amazing! -
Quality of service
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Caroline Sent on 24/07/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing food, awesome service, fantastic price
This venue was everything I could have ever dreamed for, and more. The whole wedding/events department was a breeze to work with, Stephanie, Danielle, and Lala was an awesome day-of-coordinator. I didn't have to hire many other vendors because they have so many in-house services. Food, ceremony and reception locations, linens, seats, decor, florals, bridal suites to get ready, some planning and a full day-of-coordinator. I felt almost no wedding stress the entire time I worked with them. I knew that they host many weddings every year and know exactly what to expect. I could leave so many things in their hands and just arrive at a gorgeous wedding!! Thank you guys so much!GreenTee Country Club Westwood Plateau's reply:
Hi Caroline,
Thank you so much for sharing your wonderful experience at Westwood Plateau! I'm thrilled to hear that everything turned out to be your dream wedding and that the staff, especially Stephanie, Danielle, and Lala, provided such exceptional support.
It is also fantastic to hear that the in-house services helped reduce the stress of planning and allowed you to enjoy every moment.
If you have any stories from the day or photos you’d like to share, we’d love to see them! Congratulations again on such a beautiful occasion. -
Quality of service
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Geneviève Sent on 16/04/20244.4 out of 5 rating4.4-
Quality of service 4 out of 5 rating4.0
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Response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great food
We chose Westwood Plateau because it was in our own neighborhood. We had heard so many amazing things about the food and it really did show on our big day. Although there were a few mishaps, including a tour during our set up when we needed them, management and the employees tried their best to rectify the issues as soon as possible. Even when my dress had a black mark on it, the manager came in to try and help and it really made a difference. my husband and I have very specific diet restrictions, and they even on the fly were able to make us platters of food just for the two of us. They were able to get rid of all of the decor that we didn’t want (it was Christmas time) and made beautiful suggestions to our room Which included small vases with all the floating candles as in the cubbies behind our head table. They were very accommodating and very helpful. As a wedding planner I am very excited to recommend them again in the future for my clients. -
Quality of service
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Winnie Sent on 09/08/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Summer wedding
What we loved most:
- outdoor ceremony was surrounded by trees which provided some shade (perfect for the summer months)
- Danielle and the team were so professional and accommodating.. due to COVID they had allowed us to set up an outdoor table for a few guests who weren’t comfortable eating indoors
- the abundant amount of food on the buffet table… everyone enjoyed it!
- the venue itself is beautiful
- prices are fairly reasonable compared to other venues, drinks were also reasonably priced and served good quality liquor
- Janet our day of coordinator was amazing and made the entire bridal party feel taken care of
Cons:
- buffet package includes cocktail hour drinks and canapés… no way to opt out of this
We highly recommend this venue!!
GreenTee Country Club Westwood Plateau's reply:
Hello Winnie and Jackie,
Thank you so very much for taking time to post a review about your wedding. We are so very pleased to hear that you had such a memorable experience at Westwood Plateau for your wedding this past July. It was such a pleasure to work with you both.
We wish you all the best in the future.
Danielle and The Special Events Team at Westwood Plateau -
Quality of service
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[Anonymous] Sent on 19/07/20222.4 out of 5 rating2.4-
Quality of service 2 out of 5 rating2.0
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Response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 4 out of 5 rating4.0
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Flexibility 2 out of 5 rating2.0
Beautiful venue, good food, but poor event management
The venue is beautiful and our day of coordinator was great! The day of coordinator seemed experienced and was very helpful. Our guests enjoyed the food and the setting very much and the night went well as planned. However, I wish the work leading up to the event was better and less stressful.
Overall, the management of the event was very poor with slow response time, poor communication, and lack of flexibility despite the agreement stating that some conditions are negotiable. Even when committed to a deadline, the banquet personnel was always late to provide the information (and out of office a lot, which didn't help). Attention to detail was poor, with errors all over the itinerary, which made us nervous as we were 1) not sure if they didn't understand what we wanted and 2) concerned that the quality of service would translate to the quality of the event. Luckily, the event went smoothly and well. I would highly recommend the venue for events if the events team could improve their coordination, communication, and event management style.GreenTee Country Club Westwood Plateau's reply:
Hello Ada and Peter,
Thank you for taking the time to detail out your experience here with us at Westwood Plateau Golf and Country Club.
While your wedding was not the perfect day you'd hoped for, I'm glad to hear that your Day of Coordinator made the experience that much more enjoyable and that you feel as if your event went overall smoothly on the actual day.
Please note that your concerns will be properly addressed here with my colleagues and I send my most sincere apologies that this caused you some unnecessary stress leading up to your big day.
We thank you for your future recommendations and we will certainly strive to provide all Above and Beyond experiences across the board in the future.
Sincerely,
Danielle and the Special Events Department -
Quality of service
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Frey Sent on 16/06/20224.2 out of 5 rating4.2
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Quality of service 4 out of 5 rating4.0
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Response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Our day at Westwood
Our wedding was at Westwood Plateau golf course, both ceremony and reception. We did have a great day - some things could have been better though.
Our day of coordinators were very unprofessional, they were unorganized and had a different itinerary that they followed. They wanted us to push the speeches to fill time before dinner. They were also very unreliable at our rehearsal.
Communication from the venue could have been better, the banquet/ special event manager is out of the office a lot, making asking questions a bit difficult at times.
Overall though, we still had the day of our dreams and we are happy with how it turned out! Guests loved the food and setting.GreenTee Country Club Westwood Plateau's reply:
Hello Freya,
Thank you very much for your response.
First, we'd like to say you we are so pleased to hear that you were happy with the overall turnout of your wedding.
With this being said, I apologize that we failed to exceed your expectations the weekend of your wedding and want you to know that we have followed up with the entire team working that evening to share your valid concerns and discuss ways to avoid similar situations in future.
We sincerely appreciate that you took the time to share your experience with us. While it can be difficult to know when we’ve missed the mark on a guest’s experience, its integral to the continued success of our business.
Wishing you all the best in the future.
The Special Events Department at Westwood Plateau -
Quality of service
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Kai G. Sent on 25/03/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Flexible experience
Had an amazing experience with them. They were very flexible during COVID comparatively to other venues I've heard were not as easy to work with, in fact, they eased all our worries and concerns when we met them for the final meeting...this was when no weddings were allowed yet and we would only know 12 days before the wedding if it would happen. They were flexible on deadlines last minute changes and everything else. Extremely lovely service as well, had our appetizers rolled up to the bridal room for our wedding party to eat. The food is amazing, hands down the best wedding venue.GreenTee Country Club Westwood Plateau's reply:
Thank you so very much for your kind words Kai! It was such a pleasure working with you both and we were happy to have you as our first group back post COVID. Wishing you all the best in the future and hope to see you here on the Plateau again soon.
Danielle and the WWP Banquet Team -
Quality of service
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Lisa Sent on 06/10/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Couldn’t have gone any better.
Westwood is SO beautiful. Danielle and the team went above and beyond to make our day so special. There were many buffet choices at Westwood and the food was absolutely amazing. Highly recommend!!GreenTee Country Club Westwood Plateau's reply:
Thank you so very much Lisa!
We were so pleased that everything worked out well for both yourself and Brandon.
All the best to you in the future.
Danielle & The Westwood Plateau team. -
Quality of service
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