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Weddings

Ukraina Banquet Hall and Conference Centre

London, Ontario View map
3.0 out of 5 rating 1 review
40 to 500 Guests

About

Ukraina Banquet Hall and Conference Centre is a London-based company that specializes in providing great banquet halls for small to large weddings. The countryside setting is romantic and the event spaces can be elegantly decorated per your wedding theme. Great photos can be taken indoors or outdoors, offering a variety of shots. Their top catering consultants will help you choose a wedding menu fit for a king!

Facilities and capacity

The facilities found at Ukraina Banquet Hall and Conference Centre include spacious and beautiful halls which can accommodate between 50 and 500 guests depending on the size of your wedding. The wedding packages offered include chair covers, linens, china and silverware too.

Services offered

This banquet hall offers couples five wedding packages to choose from. These include the Premium, Ukrainian and Italian wedding packages plus Bridal Package 1 and 2. The services these packages offer can include the following:

  • Cake
  • Catering / Bar
  • Event planning
  • Event rentals
  • Lighting / Sound
  • Outside vendors
  • Set up

Cuisine

As mentioned earlier, this wedding banquet hall also doubles as a premier catering company because they know how crucial food is to any great celebration. They have an on premises or drop off catering option, depending on whether you want the staff to stay for the duration of your event. The cuisine options they offer include:

  • Buffet
  • Cocktail reception
  • Dessert
  • Family style
  • French service
  • Hors d'oeuvres
  • Outside cake
  • Plated
  • Server(s)
  • Stations
  • Tastings

Highlights

Type

Banquet hall, country club

Style

Country

Event Services

Cake, catering / bar, event planning, event rentals, lighting / sound, outside vendors, set up

More information

What kind of settings are available?

Covered outdoor
Indoor
Uncovered outdoor

Which of the following wedding events does your venue service?

Ceremony
Reception
Bridal shower
Engagement party
Rehearsal dinner

What catering services do you offer?

Buffet
Cocktail reception
Dessert
Family style
French service
Hors d'oeuvres
Outside cake
Plated
Server(s)
Stations
Tastings

What bar services do you provide?

Bartender(s)
Cash bar
Champagne toast
Limited bar
Liquor license
Open bar
Premium liquor
Outside alcohol
Specialty beer
Specialty wine

What event items are available?

Altar/arches
Audio equipment
Centerpieces
Chair covers
Dance floor
Decor
Drapery
Lighting
Photobooth
Chairs
Tables
Tent accessories
Tents

What food and beverage items are available?

Barware
China
Chocolate fountain
Flatware
Glassware
Linens

What transportation and access is available?

Parking
Wheelchair access

Do you have a site fee for wedding receptions at your venue?

No

Do you have a site fee for wedding ceremonies at your venue?

Yes
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Rated
3.0
out of 5.0
  • Quality of service
    3 out of 5 rating
  • Response time
    3 out of 5 rating
  • Professionalism
    3 out of 5 rating
  • Value
    4 out of 5 rating
  • Flexibility
    2 out of 5 rating
  • Patsy
    Patsy B. Married on 22/09/2018
    3 out of 5 rating
    • Quality of service
      3.0 out of 5 rating
    • Responsiveness
      3.0 out of 5 rating
    • Professionalism
      3.0 out of 5 rating
    • Value
      4.0 out of 5 rating
    • Flexibility
      2.0 out of 5 rating

    Good food, not impressed with the service

    We had our wedding at the Ukraina Country Club in September 2018. The customer service was good... until the wedding got closer. When we had our rehearsal in the ceremony space outside, Svetlana started to lock up without telling us. We had to cut the rehearsal short (which we paid our vendors for), and run inside to grab our keys and purses. Not to mention that I wanted to decorate more, as the wedding was the next day. This was around 5pm, so it's not like it ran late.
    During the reception, the parent tables were served last, and our flower girl didn't get the food we ordered her. It went to someone else instead. She sat there and waited over an hour. She's two.
    Also, we paid for and agreed that we had the hall until 2am. My DJ said he was told at 1am to play the last song and pack up. When he announced the last song, I went over and said no, I paid everyone until 2. Of course, he was happy to stay and keep the party going. However, the hall staff turned the lights on and started vacuuming around my guests. They were also taking the table cloths and moving around my decor around 1am.
    Finally, one of the first things we asked about was weather, since the ceremony was outside. Svetlana assured us that, in case of rain or ridiculous heat, her staff could move all of the chairs inside to the room downstairs within half hour. Perfect!
    No. This hall was rented out for a Quinceanera the same night. We didn't even know this until we went outside to do our first look and we heard the bass from their speakers. I'm desperately hoping that our videographer can drain it out. If not, that's a huge moment ruined.
    Also, guests from the party downstairs were parking with my guests and trying to walk into our ceremony space. My husband said he was basically a security guard, watching for people he didn't recognize. The groom should not be watching for strangers crashing the ceremony... he should be greeting guests that drove hours to see us.

    While we did have all of these unfortunate things happen, it would have been fine if we got even an apology. When my husband called a few days after the wedding, he was completely civil... at first. Then, it was an argument of him being told he was wrong. When he mentioned we'd be writing this review, they offered us a free mother's day brunch to make it all better.

    All in all, the space was nice, the food was good, the bartender, Vince, was fantastic. If we had gotten an apology or some kind of sincere words, I likely wouldn't have written about all of the things that we were unhappy with. I don't regret picking the venue. It would have been nice to be warned about this stuff ahead of time though.
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3375 Gore Rd N0L 1G4 London (Ontario)

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