Reviews for The Manor

The Manor

Kettleby, Ontario

4.9 out of 5 rating, 64 reviews

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Reviews

4.9 out of 5 rating

4.9 out of 5 rating

64 reviews

98% recommend it

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Quality of service
5 out of 5 rating
Response time
4.9 out of 5 rating
Professionalism
5 out of 5 rating
Value
4.9 out of 5 rating
Flexibility
4.8 out of 5 rating

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+43 User photos

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Rose Sent on 29/10/2023

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Professional and Wonderful

The whole team at The Manor was amazing, starting with La-Rey, then Kari and Diane and Rachelle on wedding night, they guide you thru the process, calm you when you are having a meltdown and put up with bridezilla last minute changes. The venue is gorgeous, the food our guests can't stop raving about and the service impressed my very hard to please Italian father. He said he would definitely do another event here!

The whole team at The Manor was amazing, starting with La-Rey, then Kari and Diane and Rachelle on wedding night, they guide you thru the process, calm you when you are having a meltdown and put up with bridezilla last minute changes. The venue is gorgeous, the food our guests can't stop raving about and the service impressed my very hard to please Italian father. He said he would definitely do another event here!
Robert L. Sent on 27/10/2023

4.6 out of 5 rating
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Beautiful Venue

The manor is a beautiful and unforgettable venue. You won't regret having your wedding in this unique location with very beautiful rooms and a view.

The manor is a beautiful and unforgettable venue. You won't regret having your wedding in this unique location with very beautiful rooms and a view.
Mickey Sent on 30/07/2023

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AMAZING Food, Service, Venue!

From beginning to end, The Manor impressed us with their attention to detail and passion for service. They have the entire process streamlined. The hardest part is choosing from the multiple wonderful options they offer to customize your day. The food was the best food I've ever received at a wedding. The venue was elegant, beautiful and the perfect backdrop for our day. As the bride and groom, we got to enjoy our day because the staff made sure our every whim was met. They were so attentive and made sure we were fed and hydrated.

From beginning to end, The Manor impressed us with their attention to detail and passion for service. They have the entire process streamlined. The hardest part is choosing from the multiple wonderful options they offer to customize your day. The food was the best food I've ever received at a wedding. The venue was elegant, beautiful and the perfect backdrop for our day. As the bride and groom, we got to enjoy our day because the staff made sure our every whim was met. They were so attentive and made sure we were fed and hydrated.
The Manor's reply:

We appreciate all your exceptional comments about our service, our food and our elegant venue. We always strive to make the day perfect for our couples and love the positive feedback. Wishing you and Graham all the best for the future!

Cherylann Sent on 06/08/2023

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Amazing Wedding Experience; 100% Would Recommend

We are SO glad we booked the Manor for our July 2023 wedding. We had an extremely positive experience with absolutely every single staff member that we worked with – from our initial inquiry to the wedding night. The Manor exceeded every one of our expectations. Right from the initial booking, the staff were professional, organized, and transparent. They provided all the information we needed openly and clearly, without pressure. Throughout the planning process, they remained responsive and organized and helped keep us on track with our planning. Their clear processes and seamless transition between staff members turned out to be very valuable in keeping our planning organized and stress-free. The grounds of the Manor are absolutely beautiful and we were able to have our outdoor ceremony, pictures, cocktail hour, and reception all in one place. The outdoor ceremony area has a tent (pre-planned protection in case of rain) and even has swans! We loved the unique vibe of the Manor building and got so many compliments on our choice of venue. The service was exceptional and the Manor staff checked in with us throughout the evening to provide food and drinks to the bridal suite, and anything we needed. They were very flexible and accommodating. The Manor staff helped with all the key components of the wedding, including lining us up for the ceremony and grand entrances. Everything was seamless and flawless, and we couldn’t have asked for anything more. A special call out to Diane, Millie, Kari, and La-Rey for their amazing support, but with the acknowledgement that there were several others whose names we didn’t get, but were exceptional all the same! We are one hundred percent satisfied with our choice of venue and would recommend The Manor to anyone!

We are SO glad we booked the Manor for our July 2023 wedding. We had an extremely positive experience with absolutely every single staff member that we worked with – from our initial inquiry to the wedding night. The Manor exceeded every one of our expectations. Right from the initial booking, the staff were professional, organized, and transparent. They provided all the information we needed openly and clearly, without pressure. Throughout the planning process, they remained responsive and organized and helped keep us on track with our planning. Their clear processes and seamless transition between staff members turned out to be very valuable in keeping our planning organized and stress-free. The grounds of the Manor are absolutely beautiful and we were able to have our outdoor ceremony, pictures, cocktail hour, and reception all in one place. The outdoor ceremony area has a tent (pre-planned protection in case of rain) and even has swans! We loved the unique vibe of the Manor building and got so many compliments on our choice of venue. The service was exceptional and the Manor staff checked in with us throughout the evening to provide food and drinks to the bridal suite, and anything we needed. They were very flexible and accommodating. The Manor staff helped with all the key components of the wedding, including lining us up for the ceremony and grand entrances. Everything was seamless and flawless, and we couldn’t have asked for anything more. A special call out to Diane, Millie, Kari, and La-Rey for their amazing support, but with the acknowledgement that there were several others whose names we didn’t get, but were exceptional all the same! We are one hundred percent satisfied with our choice of venue and would recommend The Manor to anyone!

The Manor's reply:

Thank you for your wonderful review, Cherylann! We appreciate your acknowledgement of our hard-working staff and we're pleased that everything ran smoothly. It was an absolute pleasure providing excellent service and making your special day unforgettable for you and your guests. Wishing you and Matthew all the best!
Monica Sent on 11/12/2022

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Dream wedding venue

What can we say… The Manor helped make our dream wedding a reality. The space is gorgeous, the grounds are breathtaking, the staff are superb, and the food is above and beyond. While the venue does seem to have a lot of rules on paper, they are actually very accommodating. We had a lot of special requests related to food (Kosher-style for all / Kosher for some guests) and Diane ensured all was possible. Diane is a true professional and made sure every last detail was accounted for. We were always at ease knowing she had our backs! The only challenge with The Manor was having to work with a couple of their mandatory vendors which were not as organized (Pure Events for chair rental, and S4 for lighting and AV). We would choose The Manor for our wedding day all over again - thank you for everything!

What can we say… The Manor helped make our dream wedding a reality. The space is gorgeous, the grounds are breathtaking, the staff are superb, and the food is above and beyond. While the venue does seem to have a lot of rules on paper, they are actually very accommodating. We had a lot of special requests related to food (Kosher-style for all / Kosher for some guests) and Diane ensured all was possible. Diane is a true professional and made sure every last detail was accounted for. We were always at ease knowing she had our backs! The only challenge with The Manor was having to work with a couple of their mandatory vendors which were not as organized (Pure Events for chair rental, and S4 for lighting and AV). We would choose The Manor for our wedding day all over again - thank you for everything!

The Manor's reply:

Thank you for your lovely review, Monica! We're so pleased that we were able to help make your dream wedding a reality. Helping couples create unforgettable memories is what we love to do! Wishing you and your hubby a lifetime of happiness together. We hope to welcome you back to The Manor for another amazing event in the near future!
Laura Sent on 25/10/2022

4.8 out of 5 rating
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Absolute perfection!

We had our wedding at The Manor on August 6, 2022. We postponed from our original 2021 date because of the pandemic, and it was well worth the wait!

From our first visit and consultation with La-Rey in 2019, we were highly impressed with The Manor's service and professionalism. La-Rey was easy to speak to, patient, answered all of our questions, and even showed me photos of real weddings from her phone that I had not seen online so I could get a better idea of what the venue could look like on the actual wedding day. I was an admittedly difficult bride when it came to rescheduling the wedding because of COVID, but The Manor (especially Diane) handled things with grace.

Everything ended being absolutely perfect on the day of. We had our own day-of coordinator, but they provide their own floor manager and event coordinator who hold the highest standards and can keep things running on their own. I would still have my own day-of coordinator for things that happen pre-venue, but otherwise The Manor handles everything else that happens on their grounds.

The venue is absolutely beautiful. All of our photos were done on-site and were stunning. We had our ceremony on the rock cliff under the tent, photos on the rest of the grounds, and reception in Elizabeth Hall, which we transformed with our own floral and decor. There were lots of swans out on the big day. I also like that even though there is a golf course next to it, you don't have to worry about golfers, etc. being in the photos because they are way across the man-made pond.

Food was exceptional. We had numerous compliments about the food from our guests, who said it was the best they'd had at a wedding. It can be hard to do food well for large events, but The Manor pulled it off! We also did live sushi and peking duck stations through them for cocktail hour. Our dinner consisted of 4 courses (soup, salad, filet mignon and lobster tails, and dessert duo). Wedding cake and poutine stations were served as late night stations. Everything was devoured!

Overall, they are a full service venue who will make your day absolute perfection.

I only gave 4/5 for Flexibility based on the following: Guests cannot choose a main, so everyone will eat the same thing unless their are dietary restrictions which they will accommodate very well. Their argument for this is to ensure that the food is executed perfectly, as it can be difficult to ensure top quality when there are numerous mains to account for. This didn't bother us, but it may bother others. The other thing they were not flexible about is ceremony time because there are two other halls. The top floor one has its ceremony at 2:30, Alexander at 4 pm, and Elizabeth at 5:30. We would have preferred an earlier ceremony time, but it was worth it to do the Elizabeth Hall for the use of the grounds and our desired indoor/outdoor venue. As of August 2022, if you do a weekday wedding then you are guaranteed to be the only wedding that date and you can have more say in the ceremony time.

We had our wedding at The Manor on August 6, 2022. We postponed from our original 2021 date because of the pandemic, and it was well worth the wait!

From our first visit and consultation with La-Rey in 2019, we were highly impressed with The Manor's service and professionalism. La-Rey was easy to speak to, patient, answered all of our questions, and even showed me photos of real weddings from her phone that I had not seen online so I could get a better idea of what the venue could look like on the actual wedding day. I was an admittedly difficult bride when it came to rescheduling the wedding because of COVID, but The Manor (especially Diane) handled things with grace.

Everything ended being absolutely perfect on the day of. We had our own day-of coordinator, but they provide their own floor manager and event coordinator who hold the highest standards and can keep things running on their own. I would still have my own day-of coordinator for things that happen pre-venue, but otherwise The Manor handles everything else that happens on their grounds.

The venue is absolutely beautiful. All of our photos were done on-site and were stunning. We had our ceremony on the rock cliff under the tent, photos on the rest of the grounds, and reception in Elizabeth Hall, which we transformed with our own floral and decor. There were lots of swans out on the big day. I also like that even though there is a golf course next to it, you don't have to worry about golfers, etc. being in the photos because they are way across the man-made pond.

Food was exceptional. We had numerous compliments about the food from our guests, who said it was the best they'd had at a wedding. It can be hard to do food well for large events, but The Manor pulled it off! We also did live sushi and peking duck stations through them for cocktail hour. Our dinner consisted of 4 courses (soup, salad, filet mignon and lobster tails, and dessert duo). Wedding cake and poutine stations were served as late night stations. Everything was devoured!

Overall, they are a full service venue who will make your day absolute perfection.

I only gave 4/5 for Flexibility based on the following: Guests cannot choose a main, so everyone will eat the same thing unless their are dietary restrictions which they will accommodate very well. Their argument for this is to ensure that the food is executed perfectly, as it can be difficult to ensure top quality when there are numerous mains to account for. This didn't bother us, but it may bother others. The other thing they were not flexible about is ceremony time because there are two other halls. The top floor one has its ceremony at 2:30, Alexander at 4 pm, and Elizabeth at 5:30. We would have preferred an earlier ceremony time, but it was worth it to do the Elizabeth Hall for the use of the grounds and our desired indoor/outdoor venue. As of August 2022, if you do a weekday wedding then you are guaranteed to be the only wedding that date and you can have more say in the ceremony time.
- +5 Photos
The Manor's reply:

Thank you so much for your review and for your very kind words about The Manor team! We're very pleased that you had such a great experience on your special day and hope you'll cherish all your unforgettable memories. We hope to see you back at The Manor for another special occasion in the near future!
Nadia Sent on 20/06/2022

5 out of 5 rating
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The perfect venue

My husband and I were amazed at how well everything turned out for our reception. Our guests had the most amazing time and everyone kept commenting on how amazing the food and service was. The venue itself was stunning and we could not have had a more perfect night. Thank you guys for everything.

My husband and I were amazed at how well everything turned out for our reception. Our guests had the most amazing time and everyone kept commenting on how amazing the food and service was. The venue itself was stunning and we could not have had a more perfect night. Thank you guys for everything.

The Manor's reply:

Nadia, it was truly a pleasure to host your special day at The Manor! We appreciate all your wonderful comments and positive feedback. We are very proud of our beautiful venue, our exceptional staff and our delicious food. The most important thing is that both you and your guests had a wonderful time! Wishing you and your husband many years of happiness! Sincerely, The Manor
Paul M. Sent on 14/05/2023

5 out of 5 rating
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Wedding was Beautiful, well organized & memorable

We would like to start with saying that our wedding was beautiful, memorable, well organized and indeed a successful event with the help of the Manor team. We had little to no time to prepare but everything went very smoothly because of their help.

Location was beautiful. The foods were delicious with good portions. The drinks had a good selection. The service and staff were excellent and very attentive.

We used the preferred DJ and Emcee of The Manor and we are happy we did because of how smoothly the program and service went. Our Emcee Tony kept everything lively.

From the planning and booking, it was seamless and response is very timely. In the final appointment in-person meeting, every single detail of the event is covered which helps ensure nothing is missed.

From our rehearsal to our actual event - Kari, Diane and another coordinator helped ensure things are going smoothly. They directed what needed to happen, when and where to go etc... Diane was superb. She checked with us multiple times througout the day of our wedding, the same as the General Manager. The servers and all staff are great specially Daniella which was assigned as our personal waitress.

Our guests were very happy and impressed. Of course, we are as well. 😀

Thank you the Manor team!
Paul and Francinne

We would like to start with saying that our wedding was beautiful, memorable, well organized and indeed a successful event with the help of the Manor team. We had little to no time to prepare but everything went very smoothly because of their help.

Location was beautiful. The foods were delicious with good portions. The drinks had a good selection. The service and staff were excellent and very attentive.

We used the preferred DJ and Emcee of The Manor and we are happy we did because of how smoothly the program and service went. Our Emcee Tony kept everything lively.

From the planning and booking, it was seamless and response is very timely. In the final appointment in-person meeting, every single detail of the event is covered which helps ensure nothing is missed.

From our rehearsal to our actual event - Kari, Diane and another coordinator helped ensure things are going smoothly. They directed what needed to happen, when and where to go etc... Diane was superb. She checked with us multiple times througout the day of our wedding, the same as the General Manager. The servers and all staff are great specially Daniella which was assigned as our personal waitress.

Our guests were very happy and impressed. Of course, we are as well. 😀

Thank you the Manor team!
Paul and Francinne
The Manor's reply:

Dear Paul and Francinne,

We're thrilled to hear that you had such a great experience at The Manor on your wedding day! It seems that you have good things to say about every aspect of your event, and this makes us very happy. Diane, Miko and the entire Manor team, including our Coordinators, kitchen and serving staff, are proud to create wedding celebrations that are well-organized and unforgettable. We're so pleased that you and your guests enjoyed your special day.

Thanks again for your very kind words. We wish you both all the best for a long and happy life together!

Sincerely,
The Manor Staff
Claudia P. Sent on 23/05/2022

5 out of 5 rating
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Wedding venue

The manor is a beautiful venue, and our day of Kari was absolutely perfect with helping us out!

The manor is a beautiful venue, and our day of Kari was absolutely perfect with helping us out!

The Manor's reply:

Thank you, Claudia, for your five-star review of our venue! We also appreciate your lovely comments about our Coordinator, Kari. Making things perfect for your special day is what we strive to do. We hope to welcome you back here soon for another unforgettable event!
Jessica Sent on 25/05/2022

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Wedding at the manor March 27-2022

We had our wedding at The Manor on March 27
And we couldn’t have been happier with everything.
The service provided to us from the start was absolutely amazing. They spent time with us to go through everything in detail. I did my own decor and provided my own linens and The Manor did everything to make sure our wedding went without error. The food was great and our guests were so happy with everything especially after the last 2 years we had. Thank you so much Diane and your staff for making our wedding day perfect!

We had our wedding at The Manor on March 27
And we couldn’t have been happier with everything.
The service provided to us from the start was absolutely amazing. They spent time with us to go through everything in detail. I did my own decor and provided my own linens and The Manor did everything to make sure our wedding went without error. The food was great and our guests were so happy with everything especially after the last 2 years we had. Thank you so much Diane and your staff for making our wedding day perfect!
The Manor's reply:

We're very pleased that you had such a wonderful experience at our venue, Jessica! Thank you so much for your kind words regarding the service provided, our delicious food and our incredible staff. Your positive comments mean a lot to us. We hope to welcome you back to The Manor sometime in the future! Sincerely, The Manor