Reviews for Supreme Luxury Event Venue
Supreme Luxury Event Venue
Vaughan, OntarioReviews
3.1 out of 5 rating
3.1 out of 5 rating
11 reviews
63% recommend it
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![Tru]()
Tru Sent on 19/08/2019Cancelled 11 days before wedding date
11 days prior to my wedding day I received a phone call from the new owner Gurpreet stating that the building was not structurally sound and as a result, I would not be able to have my wedding there. He also made mention to the HVAC not working and that everything was out of his hands. Gurpreet even had the gull to tell me to "put yourself in my shoes". When asked for proof of this supposed structural issue, Gurpreet responded with hostility and animus.
Obviously the excuse was either a play for additionally funds and/or to not fulfill his end of the contract. I would advise anyone interested in this venue to stay clear as the Management is less than honest, trustworthy, and competent. -
![Surina]()
Surina S. Sent on 28/11/2018Great Venue, Food and Management
Thank you to Raja and his team for everything they did for our wedding.
Supreme luxury event venue is beautiful and allowed for us to throw a spacious and gorgeous wedding reception for 600 guests. The food was our favorite part, amazing Indian and Italian food that had our guests going back for seconds and thirds. Raja met every need we had and went out of his way to make our night memorable. He was responsive and connected with us good vendors.
We highly recommend Supreme for your event.
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Steve P. Sent on 23/01/2019
Horrid Unprofessionalism
After booking my wedding at supreme, they months later reached out to let us know own they double booked the hall. They then offered us a seperate room, confirming this was the course of action ten months after the initial double booking, one month before our wedding. Our vendors had a hard time working with them, they would not give us the bridal suite key and insisted that they hold it for us. The bridal suite was left a message anyway, and 5 minutes before my guests were set to arrive they brought out a vacuum and began to attempt a rushed cleaning job, finishing well after my guests had begun to pour in. My guests were then left waiting in the lobby as the antipasto was not prepared, so we were forced to entertain our guests in the small lobby without access to our hall for a half hour. The management was avoiding us like the plague the entire year leading up to the wedding any time we asked for confirmation of what hall we would be in, and changed our contact person on us on three seperate occasions. Had they not waited so long to tell us that they double booked us, we would have booked elsewhere - and we strongly suggest anyone reading this do the same. They take no pride in their work, blame their guests for things like the bridal suite not being ready for us, and refuse to take any ownership for any shortcomings of their own. I was thoroughly disappointed.Supreme Luxury Event Venue's reply:
Hi Steve,
I am very sorry about your experience with the previous management, The management has been changed Since, Dec 2018. Under my management, I assure you that, my guests has been and will experience professionalism and the best service. Thanks for your feed back. -
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