Reviews for Carmens Event Centre by Carmens Group
Reviews
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![Katrina]()
Katrina Sent on 15/01/2024Ceremony and reception site
We booked Carmen's for our ceremony and reception and were so happy we did! They were within the budget we were looking for and they included so much more than we expected! The food, an open bar, the cake, the DJ, the hotel honeymoon suite for the night of the wedding, decorations, centerpieces.. I barely had to life a finger! (In fact I didn't lift a finger the day of the wedding!)
We met with Hector in 2021 just after getting engaged and he was very pleasant to work with. He gave us a tour of the venue space and on overview of all the packages and what they would include. We were lucky to visit on a day they were setting up a wedding so we got a sense of what it would look like for our day and it was beautiful.
We booked our wedding date for two years later so we really didn't have much to communicate the first year. Throughout the year leading up to our wedding we were in touch with Taylor and she was lovely. She answered every question we had and worked with us to create our vision. They were very professional through the entire planning process.
The day of the ceremony began right at the start time and in hindsight I should have asked that they give the guests a five minute window to trickle in as some people were still entering the hall when I was about to walk down the aisle, no big deal.
They quickly disassembled the ceremony space and opened up the reception area fairly quickly for the guests to enter. The DJ played all the music we requested, and we opted for the upgraded lighting system which was definitely worth it. (It allowed us to have a spotlight for our dances and it had moving lights around the room to at to the ambience).
The food was amazing. There was so much I couldn't even eat everything I wanted to!
The staff always checked in with us to make sure we had everything we needed and got us drinks from the bar so we didn't have to leave the head table too much during dinner.
Our coordinator Faye kept checking in on us as well to ensure everything was running smoothly and to keep our speeches running smooth and on time.
The cake was gorgeous and delicious! We didn't get to eat a full piece, just the small bit we fed each other but we have the top tier frozen and waiting for us to enjoy at our one year anniversary!
They provided a late night buffet which was a hit! They provided pizza, BBQ sliders, and poutine!
The bar staff was extremely friendly as well.
It was really a fantastic experience and I would recommend Carmen's to anyone getting married in Hamilton! -
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![Bram]()
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If you're in London, you can even visit them in person at their office located at 45-46 Red Lion Street, London WC1R 4PF, UK.
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![Hillary]()
Hillary Sent on 31/03/2025They made my dream wedding come true, and under budget!
The Carmen's team is amazing. They all work so hard and really know their stuff when it comes to events. I loved the "all-inclusive" wedding package. It made planning my wedding so easy. My favourite part was the decor room where you can pick from their stock of decor items and then you decorate your table to how you want it and they just make it happen on your wedding day. No need to find a caterer, linen rental, cake etc. they take care of it all. -
Jess Sent on 14/08/2024
All-Inclusive Wedding Dream
The main reason my then-fiance and I were drawn to having our wedding reception at Carmen’s Event Centre was because of the all-inclusivity of their packages. Food, late night buffet, open bar, decor, cake, bridal suite, hotel stay for bride and groom? Less work for us? Sign us up!
We had a virtual tour of their banquet halls with Hector, and he was very forthcoming with all that was included in their wedding packages. Based on our wedding size, we were able to secure the Venetian Ballroom, which was a great choice because it included an outdoor terrace which was lovely (it was great for our guests to get some fresh air, and a great space for group photos). My fiance and I had already opted to have our ceremony at a different location, but our ceremony would’ve been held on the terrace if we wanted to!
Communication with the Carmen’s team was awesome. We initially had Jaseera as our wedding consultant, but she unfortunately became unavailable, so we were quickly and seamlessly transferred to Leah. Leah made sure all our decor details, food options, dietary restrictions, and floor plan were all up to date and to our desires. She answered and addressed all of our questions and issues, and was so lovely to work with.
Our food tasting experience was fun - there was genuinely so much food and they let us pack the leftovers home! The only disappointment was that some of the food (the chicken and short rib) were a bit dry during the tasting day. The sauces it came with helped with that issue. On the bright side, they also sent us home with packed cupcake samplers to determine our wedding cake flavour, which were delicious - more on the food later.
For the actual day of, our maitre-d’s, Arcel and Miko, were genuinely fantastic to work with. They were all smiles and incredibly helpful in making sure everything was running smoothly. We had dropped off some extra decor earlier and they made sure it was all set up; Arcel even ran around getting us batteries for some of our centerpiece fairy lights. The bartenders were great at making sure the drinks were being served (also their shots were delicious!) Our server Anthony was also very sweet and helped pack up extra food for us (my husband and I were running around with our guests and photographers a lot).
To our genuine surprise, our day-of food was much tastier than on the day of the food tastings - we had chosen the short rib and it was tender and not dry at all (also the potato gratin was a total hit with our guests). We were incredibly pleased. Another bright positive was that one of our guests couldn’t eat beef, and the kitchen was kind enough to prepare a chicken dish for her instead of giving her our pre-chosen vegan option! The late night buffet was amazing as well with super fun offerings of poutine, pizza, and wedding cake. Our guests definitely did not go hungry that night.
Overall, Carmen’s was a total delight to work with for our wedding. They were prompt at communicating, were open to all of our ideas and suggestions, and just genuinely a kind and caring team. Thank you all so much for making our dream day come true! -
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![Christopher]()
Christopher Sent on 28/01/2024We couldn't have asked for a more perfect wedding day!
The staff at Carmen's from start to finish of our entire wedding process were so wonderful to us. We got married on our dream day in September of 2023 and every request was very easily accommodated. The food was delicious, and especially so for our guests with dietary restrictions. The venue is so charming and stunning and Carmen's just KNOWS weddings. Cannot recommend their services enough for your big day, as the photogenic venue, the acoustics, the outdoor ceremony terrace, the wonderful staff all contributed to making our perfect day possible. You won't regret hiring Carmen's! -
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![Alex]()
Alex Sent on 19/09/2023Dominika to save the day!
Our experience with Carmen’s was phenomenal, Dominika was absolutely the best! She was there until the last minute and never rushed us, even when our florist left without finishing up our cake , Dominika went and did the cake herself to ensure we had everything we dreamed of, talk about going above and beyond!
I will absolutely recommend Carmen’s to all my friends that are or will become engaged!
Thank you Carmen’s for hosting such a beautiful day! -
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![Keily]()
Keily Sent on 24/07/2023Absolutely Amazing!
I had an amazing day! Carmens went above and beyond for us!! Very attentive, the maître d was absolutely amazing!! The servers were Soo nice and made sure we were well taken care of! All my guest would not stop talking about how much fun they had and of course they loved the bar! Our signature drink was the highlight of the night! If you are looking for a place to get married and almost everything included , the best people .. Carmens is the place to go! Thank you for an amazing night! -
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