Reviews for Black Creek Pioneer Village

Reviews

+26 User photos

• Sarah S. Sent on 23/11/2023
  4.8 out of 5 rating

  4.8
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    5.0
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    4.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  The Perfect Night!

  My husband and I were SO happy with our decision to go with Black Creek Pioneer Village for our November wedding. The planning process was very thorough, and the day went through without a hitch! I was beyond impressed by the team and their attentiveness. From start to finish, they day went perfectly. Pankit, our event coordinator, helped us every step of the way. Although there were sometimes issues with getting emails back early in the planning process, once the day arrived, the whole team really stepped up.
  
  We had our ceremony in the pavillion, which was a little risky in November, but the space was beautiful, and they provided space heaters to keep our guests comfortable. The Victoria Room for the cocktail hour was perfect, and they Canada West Room was more beautiful than we could have imagined. The cherry on top was the outdoor space, complete with a fire pit, heaters, string lights and tables. Our guests absolutely loved it. I could go on and on about how great the experience was, and I cannot recommend them enough!

  My husband and I were SO happy with our decision to go with Black Creek Pioneer Village for our November wedding. The planning process was very thorough, and the day went through without a hitch! I was beyond impressed by the team and their attentiveness. From start to finish, they day went perfectly. Pankit, our event coordinator, helped us every step of the way. Although there were sometimes issues with getting emails back early in the planning process, once the day arrived, the whole team really stepped up.
  
  We had our ceremony in the pavillion, which was a little risky in November, but the space was beautiful, and they provided space heaters to keep our guests comfortable. The Victoria Room for the cocktail hour was perfect, and they Canada West Room was more beautiful than we could have imagined. The cherry on top was the outdoor space, complete with a fire pit, heaters, string lights and tables. Our guests absolutely loved it. I could go on and on about how great the experience was, and I cannot recommend them enough!
• Veronica P. Sent on 29/08/2023
  4.6 out of 5 rating

  4.6
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    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  Fantasy Wedding

  We are so glad that we chose the Black Creek Pioneer Village as our wedding venue, the location is absolutely beautiful and expansive. The staff were really friendly, and flexible (they were willing to accommodate most of our requests). We received explicit comments from our guests about how friendly the waitstaff and bar staff were. And the food was absolutely delicious!
  

  We are so glad that we chose the Black Creek Pioneer Village as our wedding venue, the location is absolutely beautiful and expansive. The staff were really friendly, and flexible (they were willing to accommodate most of our requests). We received explicit comments from our guests about how friendly the waitstaff and bar staff were. And the food was absolutely delicious!
  
• Beba R. Sent on 27/06/2023
  5 out of 5 rating

  5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0
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    5.0

  Baptism celebration

  Unique venue, Peter and Paul's was amazing to work with very efficient and professional. The staff were kind and helpful. Overall it was a beautiful party and I would highly recommend them.

  Unique venue, Peter and Paul's was amazing to work with very efficient and professional. The staff were kind and helpful. Overall it was a beautiful party and I would highly recommend them.
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• Sarah S. Sent on 28/12/2022
  3.6 out of 5 rating

  3.6
  • Quality of service
    3.0 out of 5 rating
    3.0
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    3.0 out of 5 rating
    3.0
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    3.0 out of 5 rating
    3.0
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0

  One of a kind venue

  The venue is beautiful and very accessible. It offers a little taste of country in the city. Our guests remarked on how they would have never known they were in the city. The historic buildings and surrounding foliage allowed for stunning photos. The food was amazing and the service staff were very friendly and attentive setting up and during. It was a windy day and they made sure things were secured in place.
  
  We had to postpone our wedding because of COVID and the company was extremely flexible. However, halfway through the planning, our very attentive and experienced coordinator was replaced with someone who answered our questions but had much less experience as her predecessor. There were a handful of dropped threads including mistaking the day our wedding drapes were to arrive (so we didn’t have them day of). She was really not a clear communicator and was not answering texts the night of. As a result we didn’t feel 100% confident what we had agreed on would become a reality. However, she was very helpful when it came to our last minute addition of 2 guests, which we had forgotten about. Beautiful venue. Kind staff. But make sure to check out the coordinator you are assigned. Overall our day was better than we could have hoped for, with the difficulties melting away in the background for the most part as the night came to a close.

  The venue is beautiful and very accessible. It offers a little taste of country in the city. Our guests remarked on how they would have never known they were in the city. The historic buildings and surrounding foliage allowed for stunning photos. The food was amazing and the service staff were very friendly and attentive setting up and during. It was a windy day and they made sure things were secured in place.
  
  We had to postpone our wedding because of COVID and the company was extremely flexible. However, halfway through the planning, our very attentive and experienced coordinator was replaced with someone who answered our questions but had much less experience as her predecessor. There were a handful of dropped threads including mistaking the day our wedding drapes were to arrive (so we didn’t have them day of). She was really not a clear communicator and was not answering texts the night of. As a result we didn’t feel 100% confident what we had agreed on would become a reality. However, she was very helpful when it came to our last minute addition of 2 guests, which we had forgotten about. Beautiful venue. Kind staff. But make sure to check out the coordinator you are assigned. Overall our day was better than we could have hoped for, with the difficulties melting away in the background for the most part as the night came to a close.
• Jh Sent on 05/10/2021
  2.4 out of 5 rating

  2.4
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    2.0
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    2.0 out of 5 rating
    2.0
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    3.0 out of 5 rating
    3.0
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    3.0 out of 5 rating
    3.0
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    2.0 out of 5 rating
    2.0

  Beautiful venue, less than beautiful service

  While our wedding this past August was a success thanks so a sunny day and a beautiful venue, I was disappointed overall with my experience with the vendor. Communication was extremely frustrating leading up to the date, we were routinely misinformed on what they could make happen for us. For instance, we learned 48 hours before the wedding that a system we'd agreed on for using our own plates would not work (we eventually came to a compromise), and that guests would need to be masked if they wanted to dance. While I completely appreciate things were challenging with COVID, I'd have to wait as long as 2 weeks for a response from them in the weeks leading up to our day which I feel shouldn't be their service standard. On the day itself, on staff member was quite rude with my parents when we were faced with some logistical problems (the microphone did not reach the podium). I was told myself and my bridal party would be set up in a suite in the minutes before the ceremony, instead we were forgotten and left to stand dehydrated in the heat behind a shed while guests arrived. I would definitely say the food was disappointing overall. The 'sparkling toast' is less than an ounce of the cheapest sparkling wine on the market poured 30 minutes before anyone sits down so it's warm and disgusting. Further, they mixed up our order on appetizers (which ended up being covered in insects and quite unappetizing since they were left out on the tables for awhile), and served salad without any dressing or cheese (and gave nuts to some guests with allergies). Dinner service ended up being an hour behind schedule meaning our band had to play longer and no one ended up eating their dessert. Guests were also told not to stand on the gravel walkway with their drinks resulting in crowding under the pavillion, we were told folks would be free to walk around the green. The fire we paid for was supposed to be set up with benches, but those didn't come either and as a result no one visited it. Finally, we were never warned that if we did not mic up our ceremony nobody would hear our vows, so nobody heard our vows. I have been trying to contact the venue for almost a month now share these perspectives and have not had my call returned, so have decided to share them here.
  

  While our wedding this past August was a success thanks so a sunny day and a beautiful venue, I was disappointed overall with my experience with the vendor. Communication was extremely frustrating leading up to the date, we were routinely misinformed on what they could make happen for us. For instance, we learned 48 hours before the wedding that a system we'd agreed on for using our own plates would not work (we eventually came to a compromise), and that guests would need to be masked if they wanted to dance. While I completely appreciate things were challenging with COVID, I'd have to wait as long as 2 weeks for a response from them in the weeks leading up to our day which I feel shouldn't be their service standard. On the day itself, on staff member was quite rude with my parents when we were faced with some logistical problems (the microphone did not reach the podium). I was told myself and my bridal party would be set up in a suite in the minutes before the ceremony, instead we were forgotten and left to stand dehydrated in the heat behind a shed while guests arrived. I would definitely say the food was disappointing overall. The 'sparkling toast' is less than an ounce of the cheapest sparkling wine on the market poured 30 minutes before anyone sits down so it's warm and disgusting. Further, they mixed up our order on appetizers (which ended up being covered in insects and quite unappetizing since they were left out on the tables for awhile), and served salad without any dressing or cheese (and gave nuts to some guests with allergies). Dinner service ended up being an hour behind schedule meaning our band had to play longer and no one ended up eating their dessert. Guests were also told not to stand on the gravel walkway with their drinks resulting in crowding under the pavillion, we were told folks would be free to walk around the green. The fire we paid for was supposed to be set up with benches, but those didn't come either and as a result no one visited it. Finally, we were never warned that if we did not mic up our ceremony nobody would hear our vows, so nobody heard our vows. I have been trying to contact the venue for almost a month now share these perspectives and have not had my call returned, so have decided to share them here.
  

  Black Creek Pioneer Village's reply:

  Thank you for taking the time to address your recent experience at our venue.
  
  We value your feedback, as it is with comments such as yours that we may continue to grow and service our patrons in the manner they have become accustomed to at our location.
  Our staff email addresses and phone numbers have not changed since you were in contact with them prior to your wedding date so we encourage you to reach out to our team directly to address your comments.
  
  Thank you once again for your feedback and we look forward to speaking with you in the near future.
  
  Many thanks and best wishes,
  
• Monica V. Sent on 21/10/2020
  4.8 out of 5 rating

  4.8
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0

  Fantastic Experience

  Very professional - they were willing to accommodate virtually all of our requests, given that this was a Covid wedding. The venue was wonderful the food was excellent. The staff is very knowledgeable and supper friendly . Given all the restrictions during Covid all the plans came together and the wedding was spectacular.

  Very professional - they were willing to accommodate virtually all of our requests, given that this was a Covid wedding. The venue was wonderful the food was excellent. The staff is very knowledgeable and supper friendly . Given all the restrictions during Covid all the plans came together and the wedding was spectacular.

  Black Creek Pioneer Village's reply:

  Thank you Monica for providing a wonderful review of Black Creek EventSpace by Peter and Paul's Hospitality Group!
  
  It is such a pleasure to hear that you were delighted with your wedding day experience as well as the planning process - it was an absolute pleasure to have worked with you and your family!
  
  Comments such as yours reassure us that we are holding true to our philosophy of providing a customized 5 star experience and lasting memories for our patrons.
  
  Best wishes to the happy couple!
  
  
• Cynthia S. Sent on 01/12/2020
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Amazing Fall Wedding

  We can't say enough about the staff at Black Creek Pioneer Village and Kortright event space!! Both teams worked so hard to make our wedding day possible. The day of was truly beautiful and we did not have to worry about a thing. The staff went above and beyond to cater to all of guests. They were professional and friendly at all times. Due to the pandemic, we had a small micro wedding which was supposed to take place at Black Creek Pioneer Village but due to restrictions got changed the week of to Kortright event space. Cathy and her team did an amazing job with coming up with the idea to change venues and planning everything within a couple of days to make our wedding day possible. We cannot thank her enough! She was always professional and available to help or answer our questions promptly. The food was also all amazing!! Thank you for making our wedding day possible!! We highly recommend Peter and Paul and both teams at Black Creek and Kortright. They are amazing!

  We can't say enough about the staff at Black Creek Pioneer Village and Kortright event space!! Both teams worked so hard to make our wedding day possible. The day of was truly beautiful and we did not have to worry about a thing. The staff went above and beyond to cater to all of guests. They were professional and friendly at all times. Due to the pandemic, we had a small micro wedding which was supposed to take place at Black Creek Pioneer Village but due to restrictions got changed the week of to Kortright event space. Cathy and her team did an amazing job with coming up with the idea to change venues and planning everything within a couple of days to make our wedding day possible. We cannot thank her enough! She was always professional and available to help or answer our questions promptly. The food was also all amazing!! Thank you for making our wedding day possible!! We highly recommend Peter and Paul and both teams at Black Creek and Kortright. They are amazing!
• Madeline T. Sent on 24/10/2020
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Absolutely outstanding!

  Our daughter's wedding took place on Saturday, October 17th!! It was a gorgeous Fall day. The Autumn colours were SPECTACULAR, but what made this event even more special: the STAFF!! Their kindness, their smiles, their heart-felt service made our celebration such a memorable affair. The staff catered to our every need. The wedding planners, Cathy and Stephanie, were AMAZING!! It was a small, intimate wedding, and staff went ABOVE and BEYOND throughout the afternoon and evening to make sure that we were cared for. The food was so delicious, too. Definitely a wonderful event space for a wedding!! Highly recommend it.

  Our daughter's wedding took place on Saturday, October 17th!! It was a gorgeous Fall day. The Autumn colours were SPECTACULAR, but what made this event even more special: the STAFF!! Their kindness, their smiles, their heart-felt service made our celebration such a memorable affair. The staff catered to our every need. The wedding planners, Cathy and Stephanie, were AMAZING!! It was a small, intimate wedding, and staff went ABOVE and BEYOND throughout the afternoon and evening to make sure that we were cared for. The food was so delicious, too. Definitely a wonderful event space for a wedding!! Highly recommend it.
• Vicky Sent on 27/10/2020
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  A magical outdoor space showcasing the beauty of fall

  Like all couples in 2020, the pandemic created an atmosphere of uncertainty and added stress to the wedding planning process. Despite the constant nail biting, we were very fortunate to be able to go ahead with our outdoor wedding this September at Black Creek Event Space – and we couldn’t have been happier with how it all turned out!
  
  The Town Hall greens and outdoor event Pavilon provided the most romantic backdrop and was beautifully transformed into an elegant intimate setting for our reception. Not only is it visually a memorable space to hold a wedding with the fall foliage proving the perfect backdrop, but the service and quality of food blew us and our guests away. Chef Sumit created a delicious menu that our guests are still talking about (the red-wine braised short ribs were a hit!).
  
  Thank you to the entire team at Black Creek by Peter & Paul’s who helped us bring our vision to life. A big thank you goes to Cathy and Yiagos for all their patience and great advice along the way! All in all, we recommend this venue – its unexpected “wow factor” leaves a lasting impression that we're still smiling about a month later.
  

  Like all couples in 2020, the pandemic created an atmosphere of uncertainty and added stress to the wedding planning process. Despite the constant nail biting, we were very fortunate to be able to go ahead with our outdoor wedding this September at Black Creek Event Space – and we couldn’t have been happier with how it all turned out!
  
  The Town Hall greens and outdoor event Pavilon provided the most romantic backdrop and was beautifully transformed into an elegant intimate setting for our reception. Not only is it visually a memorable space to hold a wedding with the fall foliage proving the perfect backdrop, but the service and quality of food blew us and our guests away. Chef Sumit created a delicious menu that our guests are still talking about (the red-wine braised short ribs were a hit!).
  
  Thank you to the entire team at Black Creek by Peter & Paul’s who helped us bring our vision to life. A big thank you goes to Cathy and Yiagos for all their patience and great advice along the way! All in all, we recommend this venue – its unexpected “wow factor” leaves a lasting impression that we're still smiling about a month later.
  

  • +6 Photos
• Jennifer C. Sent on 22/01/2023
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  A joy of a venue!

  A beautiful back drop for a wedding, amazing food, the day couldn't have gone better!

  A beautiful back drop for a wedding, amazing food, the day couldn't have gone better!

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