Reviews for Ajax Convention Centre

Reviews

Awards

39

• Cindy Sent on 05/08/2022
  5 out of 5 rating

  5.0
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    5.0

  Amazing day!

  Kim and her team helped us have a wonderful wedding day! Everything went smooth and easy

  Kim and her team helped us have a wonderful wedding day! Everything went smooth and easy
• Sabrina Sent on 28/07/2022
  5 out of 5 rating

  5.0
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    5.0
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    5.0

  Big, beautiful, Italian wedding!

  The ACC was a perfect venue to host our big Italian wedding. From the start, Kim was an incredible point of contact! She was always ready to answer any questions and quick to calm my nerves. The last 2 weeks before the wedding we were in constant communication and whenever things went a little wrong, she was right there to find a solution and never ever panicked. It was extremely reassuring to have her nearby at all times!
  The packages included for events are very well priced for everything they include. Payments were extremely flexible to make and Kim worked with us on our payment schedule. We really appreciated not having to do much at all in terms of all the smaller details - while we chose to do our own centrepieces and seating cards, the venue offers couples the option of doing literally everything for you.
  The night of our wedding, there were a few things that we would’ve liked to change - all small things. The lighting was not the best & for all our bridal party entrances and first dance, the lights were fully on. It didn’t allow for the right “mood” or vibe to be set. We had to ask the staff to change the lighting which they did no problem. The other thing is the party next to ours was extremely loud during our speeches. I know that’s out of staff’s control but it is a downside of sharing the same divider wall. Their music was blasting and it was heard over our speeches. It would have been nice for staff to maybe pop in next door and ask that the music be turned down briefly.
  Our server Tina was amazing though! She was so kind and ready to help. Corrine at one of the bars was also amazing!!! We had all good experiences with our staff and most were incredibly accommodating.
  Overall, we had a great experience and we are so glad we chose this venue for our special day! Would definitely recommend for any upcoming events.

  The ACC was a perfect venue to host our big Italian wedding. From the start, Kim was an incredible point of contact! She was always ready to answer any questions and quick to calm my nerves. The last 2 weeks before the wedding we were in constant communication and whenever things went a little wrong, she was right there to find a solution and never ever panicked. It was extremely reassuring to have her nearby at all times!
  The packages included for events are very well priced for everything they include. Payments were extremely flexible to make and Kim worked with us on our payment schedule. We really appreciated not having to do much at all in terms of all the smaller details - while we chose to do our own centrepieces and seating cards, the venue offers couples the option of doing literally everything for you.
  The night of our wedding, there were a few things that we would’ve liked to change - all small things. The lighting was not the best & for all our bridal party entrances and first dance, the lights were fully on. It didn’t allow for the right “mood” or vibe to be set. We had to ask the staff to change the lighting which they did no problem. The other thing is the party next to ours was extremely loud during our speeches. I know that’s out of staff’s control but it is a downside of sharing the same divider wall. Their music was blasting and it was heard over our speeches. It would have been nice for staff to maybe pop in next door and ask that the music be turned down briefly.
  Our server Tina was amazing though! She was so kind and ready to help. Corrine at one of the bars was also amazing!!! We had all good experiences with our staff and most were incredibly accommodating.
  Overall, we had a great experience and we are so glad we chose this venue for our special day! Would definitely recommend for any upcoming events.
• Nicole D. Sent on 31/05/2022
  5 out of 5 rating

  5.0
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    5.0
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    5.0

  Perfect venue!

  From the start, Kim made the wedding planning at ACC smooth and easy. Despite the pandemic, communication was never broken and Kim was always an email away with all our questions and answers. ACC was so flexible and accommodating to our vision. Our food and drinks were amazing, and we have no complaints! We were blown away with the attention to detail as well as the service we received from the staff on our wedding day, they always ensured that we were eating and that we always had some drinks. We hope to hold more events at ACC. 100% would definitely recommend!

  From the start, Kim made the wedding planning at ACC smooth and easy. Despite the pandemic, communication was never broken and Kim was always an email away with all our questions and answers. ACC was so flexible and accommodating to our vision. Our food and drinks were amazing, and we have no complaints! We were blown away with the attention to detail as well as the service we received from the staff on our wedding day, they always ensured that we were eating and that we always had some drinks. We hope to hold more events at ACC. 100% would definitely recommend!
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• Melissa Sent on 17/05/2022
  5 out of 5 rating

  5.0
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    5.0
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    5.0

  Amazing Venue!!

  We had our wedding at the Ajax Convention Centre in April 2022. This venue was amazing to work with. From the time we met with them, numerous emails finalizing details, and final meetings Kim and her team were amazing to work with. They were very accommodating of our requests and our day went exactly as planned. One thing that we loved about the venue staff was when we first met with them, they told us right away we don't want to see you the morning of your wedding. We provided them with a detailed list of where we wanted our personal decor, and everything was set up perfectly. The severs and bartender were all amazing, and our guests had a wonderful time. Everyone commented on how delicious the food was. I would recommend this venue to anyone looking for a venue in the Durham area.

  We had our wedding at the Ajax Convention Centre in April 2022. This venue was amazing to work with. From the time we met with them, numerous emails finalizing details, and final meetings Kim and her team were amazing to work with. They were very accommodating of our requests and our day went exactly as planned. One thing that we loved about the venue staff was when we first met with them, they told us right away we don't want to see you the morning of your wedding. We provided them with a detailed list of where we wanted our personal decor, and everything was set up perfectly. The severs and bartender were all amazing, and our guests had a wonderful time. Everyone commented on how delicious the food was. I would recommend this venue to anyone looking for a venue in the Durham area.
• Kate Sent on 18/11/2020
  5 out of 5 rating

  5.0
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    5.0
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  The perfect wedding

  My husband and I got married at the end of August. Kim and her team did an incredible job ensuring that our day went off without a hitch . The venue , the food , the staff , the setup - it was all absolutely perfect!

  My husband and I got married at the end of August. Kim and her team did an incredible job ensuring that our day went off without a hitch . The venue , the food , the staff , the setup - it was all absolutely perfect!
• Jacqueline B. Sent on 11/06/2020
  5 out of 5 rating

  5.0
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    5.0
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  Exceptional!

  We made inquiry to various vendors and the Ajax Convention Centre responded promptly, which was helpful and well appreciated as we had a very short time in which to plan our wedding. The venue is very beautiful and it worked well with our budget. All the staff involved in the planning of our day provided very friendly, helpful, professional and exceptional service from beginning to end. We would definitely recommend this venue!
  EXCEPTIONAL!

  We made inquiry to various vendors and the Ajax Convention Centre responded promptly, which was helpful and well appreciated as we had a very short time in which to plan our wedding. The venue is very beautiful and it worked well with our budget. All the staff involved in the planning of our day provided very friendly, helpful, professional and exceptional service from beginning to end. We would definitely recommend this venue!
  EXCEPTIONAL!

  Ajax Convention Centre's reply:

  Thank you so much for your kind words, Jacqueline!
  It was our pleasure to host your wedding and we are so happy that you chose our venue and that you had such a wonderful day.
  Again, congratulations and thank you for the recommendation!
  
  -Kim
• Sara B. Sent on 26/11/2019
  5 out of 5 rating

  5.0
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    5.0
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    5.0

  Perfect start to finish

  The convention centre was perfect. The food was amazing, the staff was amazing, everything was perfect. Booking and organizing everything there was painless and all my questions were answered quickly. Could not recommend enough

  The convention centre was perfect. The food was amazing, the staff was amazing, everything was perfect. Booking and organizing everything there was painless and all my questions were answered quickly. Could not recommend enough

  Ajax Convention Centre's reply:

  Thank you for the kind words, Sara!
  Congratulations again to you and Adam and thank you for choosing to celebrate your wedding with us!
  
  -Kim, Rachael & Staff
• Carley H. Sent on 15/04/2019
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0

  AMAZING experience

  All of the staff at the ACC were exceptional and made my day go by so smooth. The food was amazing, and the venue was perfect.
  

  All of the staff at the ACC were exceptional and made my day go by so smooth. The food was amazing, and the venue was perfect.
  

  Ajax Convention Centre's reply:

  Thank you so much for the kind words, Carley! You were both a pleasure to work with. Congratulations again and we wish you all the very best!
  -Kim
• Dana M. Sent on 23/04/2019
  5 out of 5 rating

  5.0
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    5.0
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    5.0

  Amazing venue

  We had our wedding in the Bayly and Kingston ballrooms back in September. The service was amazing, the food was delicious, the bar had a great selection - no complaints! Everything ran on schedule and set-up was exactly as discussed prior to the big day. We would 100% recommend Ajax Convention Centre for any special event!

  We had our wedding in the Bayly and Kingston ballrooms back in September. The service was amazing, the food was delicious, the bar had a great selection - no complaints! Everything ran on schedule and set-up was exactly as discussed prior to the big day. We would 100% recommend Ajax Convention Centre for any special event!
• Patsy R. Sent on 23/09/2018
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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  Excellent Venue

  The team was excellent! They were extremely friendly, helpful and responsive. All of the guests had an excellent time. The food was well prepared and it was great having a hotel nearby. I would recommend them to friends.

  The team was excellent! They were extremely friendly, helpful and responsive. All of the guests had an excellent time. The food was well prepared and it was great having a hotel nearby. I would recommend them to friends.

  Ajax Convention Centre's reply:

  Thank you so much, Patsy! So glad to hear you were happy with our services. We wish you all the best! Congratulations!

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