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Reviews for Pomp and Valor

Pomp and Valor

Pomp and Valor

Toronto, Ontario
4.9 out of 5 rating, 4 reviews
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Reviews

4.9 out of 5 rating
4.9 out of 5 rating
4 reviews
97% recommend it
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  • Quality of service
    4.8 out of 5 rating
  • Response time
    4.8 out of 5 rating
  • Professionalism
    5 out of 5 rating
  • Value
    5 out of 5 rating
  • Flexibility
    4.8 out of 5 rating
Write a review

Awards

4
  • Jelena
    Jelena G. Sent on 29/12/2018
    5 out of 5 rating
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    Gorgeous robes for bride and wedding party

    I purchased 4 robes for myself, my mom and bridesmaids and we all absolutely loved them! The robes are soft and comfortable and look great. The owner of the store was wonderful to work with and I got my items very quickly. Even after the wedding I still wear my robe around the house. I would highly recommend this company for your wedding - quality products and excellent customer service.
  • Anna
    Anna R. Sent on 31/10/2017
    4.4 out of 5 rating
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    The company was extremely prompt on delivery but the colour sent was incorrect. I didn’t bother sending it back due the hassle of returning to exchange. The quality is what the website advertises. Nice that it’s a local company.

    Pomp and Valor's reply:

    Hi Anna

    Thank you for providing feedback!

    I truly apologize that you got the incorrect color. We do have a policy to immediately replace any sizes and colors ASAP and especially before the wedding day. We would have been happy to send out a replacement by express delivery, and not impose further charges since the error was coming from us. The gap in this case is that we were not made aware and so could not take any measures to address this issue.

    Thanks,
    P&V
  • S Ali
    S Ali Sent on 14/11/2017
    5 out of 5 rating
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    Stunning quality robes, even better service! fast, helpful and freindly
    I even bought some shawls as wedding favors. My guests loved them but we ran out :( so make sure you buy extra just in case!
    I am recommending this to all my friends...
    • illustration stars

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  • F
    Fatima Sent on 15/10/2017
    5 out of 5 rating
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    Pomp and Valor has been a life saver for me. Without the helpful advice and prompt response of their team, my wedding wouldn’t have been possible. My bridesmaids loved their robes, they all looked beautiful and felt extra special.
    Thankyou and kudos to team Pomp and Valor for their super efficient and polite customer service.
    I would highly recommend this site to all my friends and family.