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Weddings

IM-Label Custom Tailors

Richmond Hill, Ontario View map

About

IM-Label Custom Tailors is a tuxedo and suit tailor company located in Richmond Hill, Ontario. They specialize in custom tailored apparel for men. Their goal is to provide a complete tailoring experience by providing custom tailored attire at an accessible price. This family run business have the expertise and indepth tailoring knowledge and talent to make you look and feel the part.

Designs offered

IM-Label Custom Tailors provides custom tailored suits and tuxedos for men regardless of size. Their typical wedding clientele includes:

  • Grooms
  • Groomsmen
  • Father of bride/groom

Other designs

IM-Label Custom Tailors offers a wide variety of wedding attire for men. Their products include:

  • Tailored suits
  • Shirts
  • Trousers
  • Vests
  • Overcoats

Highlights

Clientele

Father of the bride, father of the groom, groom, groomsmen

Rated
4.1
out of 5.0
  • Quality of service
    Rating 4.3 out of 5
  • Response time
    Rating 4 out of 5
  • Professionalism
    Rating 4 out of 5
  • Value
    Rating 4.3 out of 5
  • Flexibility
    Rating 4 out of 5
  • C
    Chris T. Married on 14/02/2013
    Rating 2.4 out of 5
    • Quality of service
      Rating 3.0 out of 5
    • Responsiveness
      Rating 2.0 out of 5
    • Professionalism
      Rating 2.0 out of 5
    • Value
      Rating 3.0 out of 5
    • Flexibility
      Rating 2.0 out of 5
    I know the above reviews can't be from the same business that I purchased my suits from, because the service I received was almost the complete opposite.

    Yes, they can provide great service when you initially go in for measurements when you are considering a purchase, but given the nature of the business (sales) it's expected.

    Everything leading up to the sale was fine. Once I inserted my card and punched in my pin, that's where things went downhill.
    Quoted timeframe: 5-6 weeks for suit to arrive. Reality ~10 weeks.
    Went in for alterations, and required some minor changes.
    Quoted timeframe 1.5-2 weeks max. Reality: 4+ weeks, still waiting.

    Horrendous service on call backs. Don't even bother leaving your messages on the phone, no one has called me back at leaving 4. This is along the same line with others who have dealt with IM-label lately, and are waiting on their purchases.

    I understand that as a business grows, things can get a little out of hand. But this is ridiculous.
    Quality of the suit? hard to say since I'm still waiting on it. But from other reviews in the past, it should be fairly good. Not sure how it is now though.
  • J
    Jacob Y. Married on 03/09/2011
    Rating 5 out of 5
    • Quality of service
      Rating 5.0 out of 5
    • Responsiveness
      Rating 5.0 out of 5
    • Professionalism
      Rating 5.0 out of 5
    • Value
      Rating 5.0 out of 5
    • Flexibility
      Rating 5.0 out of 5
    I used IM Label to suit my groomsmen and I, and we were not disappointed. Harry was professional, friendly, and very helpful. IM is excellent value and the end product will suit any body type. I have and will continue to recommend them!

    IM-Label Custom Tailors's reply:

    Thanks for the kind review! We had a great time serving you and your groomsmen, we wish you and Maggie all the best in your new lives together.

    Best regards,

    IM-Label
  • D
    David Married on 20/08/2011
    Rating 5 out of 5
    • Quality of service
      Rating 5.0 out of 5
    • Responsiveness
      Rating 5.0 out of 5
    • Professionalism
      Rating 5.0 out of 5
    • Value
      Rating 5.0 out of 5
    • Flexibility
      Rating 5.0 out of 5
    The IM-Label team was an absolute pleasure to work with! They provided me and my brother with exceptional service. I loved my customized Tuxedo. I just showed them a picture and they were able to match the design with exceptional quality. They are indeed the best value in town! This was my third time making a purchase from IM-Label and I will definitely refer my friends to them.

IM-Label Custom Tailors Real Weddings

  • Mary & Warren
    63 Photos · 02/Aug/2015

Deals

IM-Label Custom Tailors 1
Discount
Since saving money is so important, we've come up with a special package just for those people who are about to tie the knot and are in need of looking good without breaking the bank. We're giving wedding parties a special discount of 10% off their entire order. A wedding party is considered to be any group of three or more people all ordering the same suiting fabric. Not only will you and your groomsmen be looking sharp, but all of you will also have well-fitting suits for future purposes.

Map

670 Highway 7 East Unit 52 L4B 3P2 Richmond Hill (Ontario)

Location of(IM-Label Custom Tailors)

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