IM-Label Custom Tailors is a tuxedo and suit tailor company located in Richmond Hill, Ontario. They specialize in custom tailored apparel for men. Their goal is to provide a complete tailoring experience by providing custom tailored attire at an accessible price. This family run business have the expertise and indepth tailoring knowledge and talent to make you look and feel the part.
IM-Label Custom Tailors provides custom tailored suits and tuxedos for men regardless of size. Their typical wedding clientele includes:
- Father of bride/groom
IM-Label Custom Tailors offers a wide variety of wedding attire for men. Their products include:
- Tailored suits
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Yes, they can provide great service when you initially go in for measurements when you are considering a purchase, but given the nature of the business (sales) it's expected.
Everything leading up to the sale was fine. Once I inserted my card and punched in my pin, that's where things went downhill.
Quoted timeframe: 5-6 weeks for suit to arrive. Reality ~10 weeks.
Went in for alterations, and required some minor changes.
Quoted timeframe 1.5-2 weeks max. Reality: 4+ weeks, still waiting.
Horrendous service on call backs. Don't even bother leaving your messages on the phone, no one has called me back at leaving 4. This is along the same line with others who have dealt with IM-label lately, and are waiting on their purchases.
I understand that as a business grows, things can get a little out of hand. But this is ridiculous.
Quality of the suit? hard to say since I'm still waiting on it. But from other reviews in the past, it should be fairly good. Not sure how it is now though.
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