Reviews for Eph Apparel
Reviews
4.0 out of 5 rating
4.0 out of 5 rating
32 reviews
79% recommend it
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![Caitlyn]()
Caitlyn M. Sent on 26/06/2023Happy with suits
The groom and the grooms people were very happy with their suits. They all loved the custom lining they chose. -
![Esther]()
Esther O. Sent on 05/01/2023Looked great
My husband’s suit was perfect! It was very nice -
![Sam]()
Sam S. Sent on 10/07/2022I don’t recommend
My experience was decent. You would think for all the custom options you’re given that buttons would be something to pick. My suit was green and the fabric felt cheap, with the basic black buttons they give you just made it look even more cheap. It’s disappointing especially for it to be the suit I was married in. With the few times I had to be in the store. Majority of the staff was just standing around doing nothing while one guy was sweating like crazy trying to help 5 different customers with their fitting. I would’ve gone to indochino if there still was one in Winnipeg. -
![Rebecca]()
Rebecca S. Sent on 02/06/2022Affordable and Good but get it in writing
This was for the Calgary location.
Ordered suits for groom and groom party. Custom lining was fun, price was good compared to others but had some issues.
Was a little hard to get a hold of them, not super responsive. One suit showed up and the jacket didn't fit, as in it was made for a child, but the rest was fine. They were able to get a new suit JUST in time for that groomsman. There was promise of embroidery on the inside for the groom's jacket for free and message was provided but it was missing. They said that they never made such a promise...so ensure you get it in writing! -
![Steven]()
Steven L. Sent on 09/08/2021Horrible in all aspects
I ordered 2 suits 2 pairs of pants and 2 shirts from EPH. I went to the fitting appointment yesterday and nothing was even close to fitting. The EPH employee agreed and said these items can’t be re altered. I have a wedding to attend this weekend. The employee said the owner would call me back. He never did. The next day I called customer service only of course to be told someone will call you back. Brutal experience and horrible customer service. Still no call back and I’m out a couple of thousand dollars. I don’t write reviews typically but I must write this one. -
![Ashley]()
Ashley Sent on 12/08/2021Friendly, helpful, and knowledgeable
We loved working with Eph (Calgary) for my husband's suit! The tailor who helped us was friendly, efficient, and offered great tips and advice on customizing his suit. We loved all the customization options and love how his suit turned out. The free alterations were an added bonus! Highly recommend this company! -
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![Bryce]()
Bryce Z. Sent on 21/04/2021Multiple experiences, all of them great
I've been to EPH Apparel Winnipeg as both a groomsman and a groom and both experiences were extraordinary. Even with my wedding prep suffering endless complications due to the Covid-19 pandemic they have efficiently and effectively adapted along the way to make it all as easy as possible. Even with my wedding party being unusually complicated to begin with as it involves women's suits with skirt bottoms (try finding that elsewhere but EPH made it happen). I would highly recommend them to anyone looking for a suit and would tell any wedding party to look nowhere else. -
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![Tess]()
Tess Sent on 02/03/2020Great to Work With!
My husband and his groomsmen, plus some family members all got their suits from eph. They were all very happy with the quality and service! One jacket came in wrong, but Eph quickly addressed the issue and reordered the jacket. It came in perfect.
All in all very impressed! We will be continually shopping there for men’s formal wear! -
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![Rachel]()
Rachel S. Sent on 15/10/2019Will not honour the prices their salesmen provide
Bought suits for my fiance and his groomsmen here. Quality on my fiance's seems good so far, but I'm disappointed in the service we've received for the groomsmen's suits.
When choosing fabric, we chose a nice charcoal for the groomsmen. All four suits came back in the wrong fabric. We then found out that the salesman had told us the wrong price for the original fabric, and the company will not be honouring that price. Since we've already paid for the suits, we now have to choose a different fabric.
The salesman did his best, but the company's chosen action is dishonest and we are not going to be shopping here again.
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