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About
On WeddingWire since 2019
The Norland Historic Estate Venue is a wedding venue located in Lethbridge, Alberta. Featuring a Southern Colonial architectural style, this landmark facility is nestled on nine scenic acres filled with lush lawns, trees, and gardens. The historic mansion was built in 1910 as a residence, today serving as a stunning site where couples can celebrate their love.
Facilities and Capacity
This venue features a number of event spaces to host weddings and other special events. The picturesque gardens and gazebo are memorable outdoor settings for festivities held throughout the warmer months. The estate also has indoor sites available, including the drawing room, which can accommodate up to 150 people and is ideal for ceremonies. Recently renovated, the new ballroom offers an elegant atmosphere, with floor-to-ceiling windows and sophisticated sophisticated chandeliers. This space has enough room for up to 300 guests. In addition the mansion supplies five furnished guest rooms that sleep up to 10 people. The guest rooms can be used as getting-ready spaces for the couple and their crew on the big day, for photos, and as overnight lodging.
Services Offered
The Norland Historic Estate Venue boasts a dedicated staff that delights in helping couples bring their dream weddings to life. They are able to assist with all kinds of nuptial events, such as engagement parties, bridal showers, rehearsal dinners, ceremonies, and receptions. When booking your special day here, you may choose from a variety of estate wedding packages to suit your individual needs. In addition, the facility has numerous services available designed to make to-be-weds’ celebrations flow as smoothly as possible:
- Event planning
- Event rentals
- Liability insurance
- Lighting/sound
- Outside vendors
- Setup and cleanup
Cuisine
LA Chefs Catering & Events, the venue’s onsite catering team, works carefully to craft delicious wedding meals to wow couples and their guests alike. Whether your event consists of a casual affair or a formal gala, these caterers delight in being a part of your special day. They can provide a range of dining options, including buffets, cocktail receptions, family-style service, French service, hors d’oeuvres, plated service, stations, and others. Couples may opt for either a cash, a limited, or an open bar, and they’ll also have access to the following bar services:
- Bartender(s)
- Champagne toast
- House beer, liquor, and wine
- Premium liquor
- Signature drink
- Outside alcohol
- Specialty beer and wine
More information
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Beautiful Venue Poor Management
Secondly, the young staff that work the event are pleasant, hard working and try their best to overcome any obstacles that present themselves. Unfortunately for us there were a lot of issues and false promises that we encountered. Our first issue was when we met with Alexandra for a venue tour, the information regarding the staffing the day of was far off what we encountered. We were described a full staff for the day of for set up and tear down, catering etc. Yes, they set up the tables, directly after the prior wedding. So there is absolutely no one on site except a venue coordinator the day of.
We arrived a little before 10 am, and thank God we had our own wedding planner with staff, as the room had been set incorrectly. Everything on the tables had been set up with someone else's place settings etc it all had to be torn down, repacked and reset with our items. This took a considerable amount of time as there were no event staff on site.
Secondly, we were advised that we had access to the house to get ready in at 10 am, absolutely false! We were shoved into one room, off the bar area, no chairs, no light etc. Makeup had to set up under the sky light by the bathrooms near the kitchen area. We didn't gain access to the house until 1 pm. Had we known that we'd of all been shoved into a room, with no access to the house then we would of gotten a hotel room to get ready in.
Due to this we have absolutely no getting ready photos, no photos of me getting ready with my mom etc. Totally unacceptable.
Third, we advised the venue we were bringing in our own wine, paying for corkage, well, good thing our wedding planner checked, as the coordinator who was supposed to be available to us all day had been cleaning rooms getting the house ready, our wine wasn't put in the coolers. Again our wedding planner and staff had to handle this.
Fourth, at 2:30 pm, and hour prior to our ceremony, I looked out a window, no ceremony chairs were set up, again, the ONE staff member on that day, was trying to get them out and set, again OUR wedding planner and her team had to stop and do chair set up.
Now all of this wouldn't be a big deal IF this was advised of ahead of time. Due to the staffing issues and lack of transparency our wedding team we hired and paid for had to spend time doing the Norland staffs job, and that took away from things they were trying to do for our own set up. Which effected some of our items we brought ourselves to be put out and set up.
It was planned and discussed with Trisha that come ceremony myself and my bridesmaids would enter out the staff entrance, and walk around the back of the house and come up the long driveway. NOPE, this was changed last min and we came out the venue doors and even though we were advised that the guests couldn't see in, they could and my groom, said he could see me, but didn't want to upset me. Big fat fail on the Norlands part.
Even with all of this we were trying to make the best of things, and unfortunately it just did not get better. We opted for a plated dinner, big mistake. The table service was a disaster. Some got meals right away and then instead of doing the remainder of the table the service staff would start serving another table. My daughters finance was left without a main course for approximately 20 min. He had to get up and go get one.
The meals while tasty were cold, not just a little cold but cold cold. The chicken was supposed to have a pesto sauce it had a smear of a pesto on the top and it had solidified to a paste. I wish I had a photo to show how unappealing it looked. I had the chicken my hubby the beef, we were served first and again it was very tasty but the food was cold. Our salads tasty, but they forgot the dressing and everyone's salad, dessert was amazing.
Our wedding planner and team handled the wine service for our tables, the bar staff didn't uncork the wine so our team was scrambling come dinner service, but got it done. After the dessert course no venue staff came to begin clearing tables. They were fed then left. Our wedding planner and staff again began cleaning tables.
My last issue, was one that I am very upset about, we chose not to stay at the venue that night. When we packed up are room in the house i left behind a diamond pendant and chain. Upon realizing we contacted out wedding planner and contact for the venue, they were notified and found it exactly where it was left. For some reason this staff member instead of locking it up in the office in the house left it on a table in the getting ready room and upon returning to retrieve it it was no longer there. We have text messages advising of this. The venues Owner was notified and while they empathize they have advised rhey will not be accepting responsibility. We have had to fill out a police report.
All in all our day was good, and we did have a good time celebrating with our family and friends, and other then the food issues our guests didn't know the extent of the issues we had. The owner has credited us a small amount back for the cold food, but at the end of the day our day which we had worked so hard to ensure it was as close to perfect as could be, was anything but and even a month later I keep going over all that went wrong. I hope this review in its total honesty helps other couples not have the same issues as the venue itself is gorgeous I just think management could be better
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Our dream "destination" wedding come true!
When told we were having our wedding in Lethbridge, people always asked if we were from there/why Lethbridge. Then I'd whip out my phone and show them this fabulous venue and watch their jaws drop. Needless to say, they understood!
The estate is stunning, and having the whole event from ceremony to photos and the reception all in one spot made it super convenient. The whole team was a dream to work with. They understood our needs (namely allergies) and worked very hard to ensure they were met. I'd like to specifically shout out Alex, Laura, Kelsea, Trisha, and the owners Dale and Maurine. Our wedding was absolutely perfect.
I also appreciated the handy list of recommended vendors the Norland had available, making vendor hiring decisions a piece of cake.
Elegant Garden Party Wedding
Dream come true wedding at The Norland
Wedding Dreams Come True
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Meet the team
After working as an Event Supervisor, I easily transitioned into my role in sales, helping to plan events with a dynamic group of clients in Lethbridge and the surrounding area. Hardworking and driven, I thrive off of a high-energy environment with other goal-oriented people.
I take great pride in my work and in the little details that help to make each wedding day a unique success! ! Itis my genuine pleasure to be a part of your special day, and to help to create an amazing experience for you and your guests!
With nearly 2 decades of hospitality industry experience ranging from Hotel management and staffing, to event planning and setup - I have the experience that allows me to meet my client's every need.
When their big day comes, they can relax knowing that our planning sessions, combined with my attention to detail, will ensure that their day will be an amazing day to remember!
I look forward to working together with you to make your wedding an amazing day!
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