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Reviews for White Oaks Resort & Spa

White Oaks Resort & Spa

White Oaks Resort & Spa

Niagara on the Lake, Ontario
5.0 out of 5 rating, 43 reviews
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Reviews

5.0 out of 5 rating
5.0 out of 5 rating
43 reviews
99% recommend it
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Awards

43
  • J
    Joseph D. Sent on 30/04/2024
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    Organized and Professional

    We had the pleasure of planning our wedding day with Tara at White Oaks. Tara was always great with her responses and always offered assistance whenever we needed it! The venue was perfect for our wedding reception, including the lounge / cocktail area which our guests absolutely loved.

    Having the option to stay the night, and having 25 rooms reserved for our guests was greatly appreciated as well. Our family loved staying the night and having the chance to see us again in the morning.

    Our guests have been telling us how much they loved the meal that was served for dinner. The positive reviews of the portion sizes and taste are still coming in.

    All of the staff were incredibly helpful and kind every step of the way.

    Nothing but great things to say about our experience at White Oaks!
  • Shannon
    Shannon Sent on 19/09/2023
    5 out of 5 rating
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    Dream wedding at White Oaks!

    Deciding to have our wedding at White Oaks was one of the best decisions of our lives. From our initial search for venues, White Oaks really stood out with how comprehensive the wedding packages are -- they really simplify the planning process into something much more manageable (no wedding planner needed!), by including everything you need - from onsite ceremony in their beautiful gardens, to a delicious customizable menu for appetizers and dinner, to a full open bar (hard to find!), to lodging for our guests - it was all so easy.

    Once we decided to book our wedding at White Oaks, we were SO impressed with how helpful the coordinators in the Wedding Office are. Jennica was our coordinator leading up to our wedding, and is the kindest, most helpful, and knowledgable resource we could have ever asked for. She made the planning process so fun, easy, and enjoyable. Both Jennica and Ayah supported us on our actual wedding weekend, and made every event flow incredibly smoothly, and were so helpful with anything we needed.

    The hotel and staff itself are also absolutely phenomenal -- I had never been to White Oaks before, but it is now my gold standard for a high-end hotel experience. The staff are beyond helpful, and made each of our guests visiting the wedding and staying at the hotel feel like it was their special day, too!
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  • Amy
    Amy W. Sent on 10/09/2023
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    AMAZING experience with an incredible wedding coordinator and venue!

    We were absolutely blown away with our stay at White Oaks. We had a 2-day wedding here and White Oaks hosted us and our guests for the entire weekend from Thursday to Sunday, as well as hosting both our Hindu and Canadian Wedding Ceremonies. The staff was unbelievable, so hospitable, and accommodating. From the moment you arrive, you are treated like royalty! Jennica, wedding coordinator at White Oaks, helped us throughout the whole wedding process as well as across the entire weekend and truly made the experience so memorable. She is such a wonderful and kind person who we are so lucky to have gotten the chance to work with and meet. We are so grateful for all that she did to help make our wedding weekend run so smooth and perfect! We are HUGE White Oaks fans now and will absolutely be back.
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    Glennie C. Sent on 12/08/2023
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    Amazing through and through

    Staff went over and above to assist us
    Especially Siddhartha who was at our meal tasting, rehearsal dinner and wedding itself
    Please give him a promotion and raise cuz he is great!
    Special thanks to Ayah who took care of our wedding; she was absolutely stellar from beginning to end!
    All staff at White Oaks were so helpful with our issues on the day of the qedding (July 28th) pls send our regards to all staff TY
    Philip and Michael the bellmen, Philip helped with our ceremony arch! Evelyn and Elizabeth assisted with our unloading and Jeff(?) The supervisor at shipping and receiving the day we left assisted when our vases accidentally broke! Everyone was so great. The servers at our wedding were so wonderful (Jul 28th studio 12/13)
    Only constructive criticism I have is accounting/finance team - make sure to review your contract/quotes against the actuals/statements/receipts as some things may be missed or double charged.
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    Jessica G. Sent on 25/07/2023
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    White Oaks Resort and Spa

    White oaks was amazing place to have our wedding. We are so incredibly lucky the staff and all the coordinators were fanastic
  • Mireille
    Mireille B. Sent on 07/05/2022
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    Fantastic Tour of Venue

    The people that work here are amazingly kind. I was so impressed with how considerate they were, as I have a bit of a disability and walk with a cane.
    The outdoor ceremony area is beautiful, and only steps away from the garden room which we've booked for our reception. The property is going to be perfect for so many great wedding photos.
    I really believe we chose the perfect venue for our BIG day.

    White Oaks Resort & Spa's reply:

    Thank you for your kind words. We truly look forward to hosting your wedding at White Oaks next summer!
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    Julia C. Sent on 07/07/2023
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    A Day to Remember

    Jennica and her team have completely exceeded all of our expectations. The attention to detail, kind and professional service, prompt responsiveness and immaculate dining.
    We are so happy we were able to count on White Oaks, Jennica and her team to provide for us and fulfill all of our wishes. I will remember this day as something so special forever, thanks to White Oaks.
    I wouldn’t hesitate to book your special day with them - thank you from the bottom of our hearts!
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    David D. Sent on 14/06/2023
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    Exceptional Food, Service & Atmosphere!

    We cannot express enough gratitude to Jennica and the entire team at White Oaks Resort for their incredible work in making our wedding dreams come true. From the moment we began planning, Jennica was there every step of the way, meeting with us multiple times throughout the year to ensure that no detail was overlooked. Her expertise and guidance were invaluable in creating the perfect wedding day. The grand ballroom exceeded our expectations and was exactly as we had envisioned it. The entire atmosphere of White Oaks Resort is stunning, providing a beautiful backdrop for any couple's special day. We also hosted our rehearsal dinner and bridal shower at White Oaks as well.

    The exceptional service provided by the staff was truly outstanding. Each food course at the wedding was delicious, and the venue itself looked breathtaking. Our guests couldn't stop raving about the remarkable service they received. Thank you to Jacob and Achille and their entire staff team for all their hard work. The concierge team went above and beyond to ensure that the wedding party had a seamless and enjoyable weekend, and our guests felt well taken care of. The grounds of White Oaks Resort are breathtaking, and we were able to capture many stunning photos on-site with our photographer.

    We highly recommend White Oaks Resort to any couple in search of the perfect wedding venue. Jennica's dedication, along with the professionalism and exceptional service provided by the entire team, exceeded our expectations. We are incredibly grateful for their hard work and attention as they truly made our wedding day a beautiful experience!

    White Oaks Resort & Spa's reply:

    Hello Ashley & David!

    We could not be more delighted to know that your special day was all that you envisioned! It was such a beautiful day and we were thrilled to be a part of it!

    It is very rewarding to read that you are pleased with the food and service here at White Oaks. We look forward to warmly welcoming you again and wish you much happiness, and boundless love.

    Thanks, Jennica
  • Jasmine
    Jasmine C. Sent on 27/10/2017
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    We had the pleasure of hosting our wedding at White Oaks this past September. Although we knew from the start that this was our venue choice, the staff and customer service excellence reinforced our decision. Jennica is amazing at what she does, and made the entire planning process stress free and enjoyable. We had the pleasure of staying at the hotel for 3 night during our wedding weekend, and were spoiled the whole time. Every single staff member made us feel so special. From the ladies at the spa who made the night-before so relaxing, to the concierge who helped with any questions, to the staff at the front desk who were friendly and courteous. No details were overlooked. The day-of staff made our day run without a hitch, and Carlos in particular made our reception so stress free and seemed to be everywhere at once. All of our guests cannot say enough for the delicious meal, the beautiful ballroom and the amazing wait & bar staff! Thank you for giving us the most magical day of our lives!!

    White Oaks Resort & Spa's reply:

    It was a pleasure being a part of your special day, Jasmine! We appreciate the kind review. Hope Shane & yourself are enjoying married life!
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