We had our wedding at the waterside in and it was absolutely perfect. Planning everything from start to finish was so easy and smooth. Marlene was such a pleasure to deal with and accommodated all of our requests to ensure we had a perfect day!
The staff at the waterside inn were likewise fantastic and went above and beyond in making sure our guests were happy and that the bride and groom felt special on the big day!
The pricing was very reasonable and after the event we really feel that that value of what they provided was much more than the cost.
This was the perfect wedding, our guests could not stop talking about how beautiful it was! Seriously cannot overstate how amazing it was working with Marlene and the rest of the staff at the waterside inn!
The Waterside Inn's reply:
Thank you so much for your wonderful review John! It was a pleasure working with you and Emily. I'm so happy to hear that you had a perfect day! We have a great team here - thank you so much for recognizing them. I hope we can host you and your families again in the future! Thank you.
Jennifer Married on 14/07/2023
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Absolutely Perfect Wedding
Do not hesitate to book The Waterside Inn for your wedding! Our daughter and son in law had the most perfect wedding on July 14th. Marlene goes above and beyond in helping ensure that everything was executed flawlessly. She is very communicative and made us feel at ease in the planning process. The ballroom is beautiful - the pictures on their website do not do it justice! They were so accommodating and flexible. A special shoutout to the staff who went above and beyond in catering to our guests - Mohammed the manager, Kristina, Nikki, our bartender and Tim the chef who gave us an incredible meal. (I am sorry there are some I am forgetting but everyone was wonderful). The location is perfect, the fact that our guests could stay over in beautiful rooms was a bonus and the best part - ours was the only wedding on site. We could not be happier with the whole experience from start to finish!
The Waterside Inn's reply:
Thank you so much for your fantastic review Jennifer! It was a pleasure working with you, from the moment we met outside! I'm so happy that Chloe and Jal had a perfect wedding day and appreciate your very kind words about our venue and our team. I hope we can host you and your family again in the future! Thank you.
Herwin S. Married on 30/06/2023
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Overall a fun experience.
We did both ceremony and reception on this venue. We wanted a venue that has class and convenience at the same time and this venue has it all. It was close to a GO station which is great for the guests that were commuting from Hamilton and/or Toronto. The fact that it was also a hotel made it easier for guests who wanted to stay over. The food prepared was also delicious and everyone basically enjoyed it to the point where there was almost none left at the buffet table.
Marlene was an awesome coordinator as well. She was very quick with her email responses whenever we had a question. She was also very informative and made wedding planning a little easier for us.
The rooms in the hotel are all beautiful and probably one of the best hotels we've every stayed. We would totally recommend this venue to everyone.
The Waterside Inn's reply:
Thank you so much for your wonderful review! I am so happy to read that our venue was able to provide you everything you were looking for. Thank you as well for the kinds words. It was a pleasure working with you and I wish you both all the very best! I hope we can host you and your families again in the future.
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Grace L. Married on 12/03/2023
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A wonderful experience
It was great working with Marlene and the Waterside Inn staff. Everyone was accommodating and lovely. Marlene was always prompt in responding to emails regarding various matters and gave wonderful suggestions. The food we had for the cocktail reception and lunch reception was delicious. I especially appreciated how we were served some of the hors d'oeuvres during the appetizers as the staff knew that we didn't get a chance to try them during the cocktail reception. The area around the venue is lovely as it's near the water and the ballroom is classy. Wedding planning is a very stressful process but Waterside Inn and everyone there were the least stressful parts of the whole thing. Thank you all!
The Waterside Inn's reply:
Thank you so much for your fantastic review Grace! I'm so glad that we helped ease the stress for you and I love all the personal touches you had for your wedding! It was a pleasure working with you. I hope we can work together again in the future!
Nicole T. Married on 17/09/2022
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Beautiful Venue
We had our ceremony and reception on site. Marleen the coordinator was wonderful to work with and really helped us plan the big day. The staff at the venue was also amazing, they were friendly and had everything running smoothly. The head waiter Mohamed would check in with us to make sure everything was running smoothly and the way we wanted it. Because of this I felt we did not need a day of coordinator and the venue really came through. I also loved that I was able to set up the day before as there were no events which was really nice for me to be able to do all the set up myself
The Waterside Inn's reply:
Thank you so much for your wonderful review Nicole! I'm so happy to hear that you had an amazing day, and truly appreciate your fantastic comments about the staff. I wish you and Ryan all the best!
Sofija B. Married on 31/07/2022
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Incredible Venue!
We had our 200 person wedding at the Waterside Inn a couple of weeks ago and are so happy we did. Marlene was so incredible to work with and was very accommodating leading up to the wedding day. She helped us feel sure that everything would be as we hoped and on the wedding day we were so happy to find that it was. We received a lot of feedback from our guests saying that the food was amazing, the staff was attentive, and that the venue was great. A special thank you to Kristina for dealing with all the guests at the bar. We can't express how thankful we are to have worked with such a great team to make our wedding day special. Thank you! Sofija and Ashwin
The Waterside Inn's reply:
Thank you for your fantastic feedback Sofija and Ashwin! It was great working with both of you and I'm so appreciative of your wonderful comments. Thank you for choosing us to be a part of your day, and I hope we can work together again in the future.
Deborah A. Married on 18/06/2022
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Fairytale Reception, from beginning to end!
Having our wedding reception at the Waterside Inn was the best decision we could have made. The staff was amazing, our venue coordinator was amazing, and the space was also amazing. We were also very thankful for our bridal suite.
If you book your wedding in through beautiful ballroom, you won't be disappointed.
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The Waterside Inn's reply:
Thank you so much for your wonderful review Deborah! I'm so glad we were able to customize a package for you. I knew you wouldn't be disappointed! I appreciate your great comments, thank you.
Patrick H. Married on 14/05/2022
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An actual tailored experience
We never felt stress about venue and catering after this place.
We heard experiences from other vendors that belong to chains of inflexibility, and the simple truth is that going with a big company, you're not the primary concern. We never had any problem getting in touch with someone who had decision making power so we never felt that we were simply being placated .
The value is good, the location on the waterfront is stunning, the halls are beautiful to the point of decorations needed being minimum, the food is of the highest quality. We had to reschedule, rebook, and deal with COVID restrictions on guests ranging from 10 person to 150+ person invite lists and we can't thank this venue and Marlene enough for always having our back.
There's no reason I wouldn't recommend this venue for your wedding.
The Waterside Inn's reply:
Thank you so much Patrick for your appreciative comments! I can't imagine how frustrating of an experience it was to plan a wedding during covid, but we navigated through it together! We were so happy to finally be able to host your wedding, and that you chose to postpone instead of cancel. It was truly a pleasure working with you and your family. I hope to see you all again soon!
Susan G. Married on 14/05/2022
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Highly recommend
We would highly recommend this venue. All the staff were very professional and the service and food was excellent at out daughters wedding last May.
Marlene was very organized and knowledgeable during the planning stages. She quickly responded to any questions we had and guided us through the whole process.
The Waterside Inn's reply:
Thank you so much for your wonderful review Susan! It was a pleasure working with you to help organize Annette and Patrick's wedding. Covid was a tough time and I know their wedding was unfortunately postponed multiple times - but I'm happy we were finally able to host it and that you all were so patient during the process. Thank you and I hope we can host you and your family again in the future!
Candace S. Married on 02/10/2021
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Most amazing venue and staff!
We got married at The Waterside Inn on October 2, 2021 and it was the most magnificent, happy and beautiful day. The venue itself is beautiful, our guests RAVED about the food and many ended up staying at the Inn even if they hadn’t planned to do so beforehand. From the very first conversation I had with Marlene (during COVID lockdowns) she has gone above and beyond for us. She is truly the most professional, kind, accommodating wedding/event coordinator I have ever even heard of! She worked with us DAILY (I am quite the worrier and she would put my mind at ease!) and even communicated directly to other vendors who we couldn’t get ahold of to make sure our day went off flawlessly. The staff on the-day-of were exemplary, even fanning out my dress, telling me I looked beautiful and running up to me with water and a straw when I was filled with anxiety before walking down the aisle. The serving staff kept on ensuring my Groom and I were eating, drinking water and taking a second to take it all in and we could not have had a more wonderful wedding day without every staff member there. A heartfelt thank you to Marlene and the rest of The Waterside Inn staff for the most amazing day of our lives! We will be back for a visit!!!
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The Waterside Inn's reply:
Thank you SO much for your amazing review Candace (and Leo)! It was such a pleasure to work with you both and I'm so happy to read/hear that you two had a wonderful day! Take care and I hope to work with you again in the future! :)
