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Reviews for Stone Mill Ballroom

Stone Mill Ballroom

Stone Mill Ballroom

St Catharines, Ontario
4.9 out of 5 rating, 33 reviews
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33 reviews

Rated
4.9
out of 5.0
  • Quality of service
    4.9 out of 5 rating
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    4.9 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value
    4.9 out of 5 rating
  • Flexibility
    4.9 out of 5 rating

Awards

33

40 User photos

  • Sandre
    Sandre S. Married on 04/03/2023
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    Dream wedding in 2 months

    We booked this venue in January and got married 2 months later in March. Thanks to the hard work of our coordinator, Madison, and the staff at the hotel, our experience with the Stone Mill Inn surpassed all of our expectations. The venue itself, the food and the service we received were outstanding. Everyone there helped to make our wedding day a beautiful one with memories we will always treasure.
  • Nicole
    Nicole A. Married on 19/11/2021
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    Incredible!

    We couldn’t have picked a better venue for our wedding. The staff were fantastic and the venue did right by us through COVID changes. Not to mention it’s so beautiful!!!
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  • katyelizabeth
    Katy E. Married on 02/10/2021
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    Wow ..l just wow !

    We simply can not say enough wonderful things about the Stone Mill Ballroom. From start to finish and everything in between, it was fantastic. The hotel, the venue, the staff, the food, the venders. Perfect. They made it so very easy to have the dream wedding my husband and I wanted.
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    Kalena Married on 25/09/2021
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    Fantastic Venue

    Stone Mill is a one stop shop for your wedding, offering everything right on site. From start to finish Ashley was professional, flexible, and quick to respond to any questions or concerns. Planning during the pandemic was made easier by Ashley and her staff always providing updates on any changes. On our wedding day Ashley, Brad, and Madison were there for all our needs, and made sure the day ran smooth. The wait staff was efficient and so kind. The food was beyond amazing and guest are still talking about how delicious everything was. We could not have asked for a more amazing day and this venue and its staff really provided us with a wonderful experience.
  • K
    Kathryn K. Married on 12/06/2021
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    Wonderful wedding venue!

    We had our wedding at the Stone Mill in August 2021 and we have nothing but great things to say! The coordinator Ashley was so helpful and responsive during the planning stages. The venue was flexible as we re-arranged our wedding plans due to COVID-19. The wedding day was perfect. The staff took care of everything and the food was so delicious. The venue is beautiful and all of our guests loved it. Many of our guests stayed at the Stone Mill Inn and were so happy with their amazing rooms and the convenience of having a hotel room at the wedding venue. I would definitely recommend the Stone Mill to anyone looking for a wedding venue!
  • Michelina
    Michelina P. Married on 10/10/2020
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    The Stone Mill Ballroom Fantastic Venue

    We hired The Stone Mill Ballroom and Ashley helped us coordinate activities and vendors leading up to our big day. She organized the tasting and we were delighted with the food. Ashley was very professional, responsive, provided suggestions to help us with our planning and she was very patient with us. Our guests praised us about the ceremony, the food and the ballroom as well. Thank you Stone Mill Ballroom for helping to make our day one of the best days ever!! Special thanks to Ashely.
  • Briar
    Briar Married on 25/10/2019
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    Best day of our life !

    Everything was on point, the bartenders were amazing, food was PERFECT and Ashley was amazing to work with (and I probably emailed her too much)
  • Evan
    Sarah Married on 13/10/2019
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    Perfection!

    There are honestly no words to explain how amazing The Stone Mill Ballroom was, but I'll try my best!

    Just over a year ago, my now wife and I walked into the front door of Stone Mill and were lost for words as to how beautiful the main staircase and lobby were. Right from that moment, we knew this was going to be the place we said our "I do's".
    What we didn't know, was just how amazing the rest of the facility and staff were going to be.

    Ashley, the wedding and events coordinator, was there for us right from that first day. She took us on a tour of the venue, showed us everything there is to see, and laid out the pricing and packages. There were no hidden fees or extra charges that we didn't know about in advance, what she told us was going to be the price per head and her estimate, was exactly that. Ashley also took the time to respond to every email with every question we had, and there was a lot. The responses were always professional and timely, and there was never a point where we felt she wasn't putting 100% into our wedding. The day of, when we weren't there to oversee things and make sure everything was in its place, Ashely was, and everything turned out more amazing than we had hoped and imagined.

    Gena, the hotel's Group Sales Manager, was such a trooper with us. We must have asked to add, remove, switch, and change hotel rooms 20 times. Every time we called or emailed she took the time to make sure everything we asked was done immediately and followed up to confirm that the changes were correct. On the day of, we had people moving over into different rooms as we were also moving into the bridal suite. She made sure that everyone's belongings were moved over into the right rooms, and had all of the rooms cleaned as if a brand new guest was staying over. Gena just has that special something that makes you feel instantly comfortable and you know that everything has been done the right way, the first time.

    Brad, the Manager of the event kitchen and wait staff, and his staff on the night of were flawless. Every table had a point server who made sure to introduce themselves and let guests know to ask them or let them know if there were any problems or if they needed anything at all. Every meal came out on time, piping hot, and cooked to perfection. We even had an instance were a guest forgot to check off the "Gluten-Free" option on their RSVP. The guests' mother, also Gluten-Free and seated next to him, was sharing her meal. The wait staff noticed immediately, and after asking if everything was okay and finding out about the guests' allergy, they switched the rest of his courses to Gluten-Free without any hassle. Not a single guest left our wedding hungry or unimpressed by the food and staff. Trust us, it's been a week and we're STILL getting calls and messages about how amazing everything and everyone was.

    Lastly, the venue itself. Not only are the lobby and main staircase stunning. The ballroom, bar area, and hotel rooms are all more amazing than you can imagine. From the exposed brick to the flooring and furnishings, everything looks like it's right out of a magazine.

    If you're looking for a venue in the Niagara area to get married, there is no better value for your money than Stone Mill. We looked at and got quotes from golf courses and wineries in the area, and I can tell you that you could easily spend double the amount on a wedding elsewhere, but you probably still won't even get HALF of what was included at Stone Mill.

    Thank you again to Stone Mill for making our (my wife's) wedding day unforgettable.
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    Shannon Married on 13/09/2019
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    Our Dream Wedding!

    We had the most incredible day, it was more than either of us could have dreamed about!! All of our guests are still raving about how gorgeous our venue was and how the food was the best they've ever had!!
    All the staff are absolutely amazing and we couldn't have asked for better customer service and attention to detail!!
    We highly recommend Stonemill Ballroom as your venue!!
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