Brittany Denham · Married on 13/04/2019
Could not have asked for a better wedding venue!
I am so incredibly happy that we chose Stone Mill Ballroom for our wedding. Not only is the venue beautiful, Ashley was so responsive and helpful at every step of the process. She helped me with every random request, no matter how outlandish, and I was able to create the ceremony and reception of my dreams thanks to her. I could not believe how kind, accommodating and supportive every single member of staff for to us. They went above and beyond on our day and my husband and I have so many great memories of genuine conversations with bartenders, servers and everyone we came across.
The food was incredible! We had multiple guests tell us without prompting that it was the best wedding food they’d ever had, and some are pretty hard to please!
The day went off without a hitch and it felt so good to be able to relax during the reception and not have to worry about details. I would 100% choose Stone Mill every time and definitely have been recommending it to family and friends (I personally want to go back so badly and celebrate on the other side)!Sent on 28/04/2019
Amanda Iannazzo · Married on 12/04/2019
Sad to say what could've been, wasn't close to perfect
We planned with the venue coordinator at The Stone Mill Ballroom for the last 14 months; every minor detail to ensure that both them and us were on the same page with everything. Unfortunately we had to get to our wedding reception, and during our meal to see things unravel. And not in the positive way. The food for the most part was good. Finding out the night of our wedding (not in the last 14 months of meeting) that our guests couldn't order shots to celebrate until after 9 PM was ridiculous. (Arent all bartending smart served if there is a concern with guests?-- we had also mentioned prior to the night that if this was an issue at the reception. That we would take care of it, but didnt expect there to be one with our guests) The only excuse we received was "it's part if our policy" finding this out prior to the day would've been favourable. On our wedding night? And by guests of our reception none the less, very unprofessional. We could've made an announcement so guests were prepared and not embarrassed at the bar when ordering a celebratory drink. Other minor details were botched even after we told the banquet manager to correct the issue, he still went on as though the detail didnt bother him, but was something that saddened us. After saving for and investing in this venue for our special night, we did not feel like the guests of honour. For our guests to mention something that we had previously set up during our meetings was a let down. Things as simple as having the bread loaves served sliced and not whole (as our contract stated) The coordinator we had worked with for 14 months left the night early! This we were shocked about. Having worked in banquet services bf, the manager always stayed until the end to ensure everything was perfect for the couple. The owner Tony, when we did meet with him, was amazing, friendly, kind, and willing to please and take care of whatever we needed throughout the planning. We look back and would've like to have dealt with him as the banquet manager/coordinator. When we look back at our wedding reception, there were goods, but unfortunately to say, we can't say it went without glitches.
Sent on 18/04/2019
Stone Mill Ballroom's reply:
Amanda De Nichilo · Married on 30/03/2019
Couldn't have asked for better!
I can't say enough about how happy we were with everything at the Stone Mill. From the beginning stages of planning, Ashley was always there to support and answer my many questions. She was very flexible with the changes we made throughout the process and always tried to make things less stressful (which she succeeded in doing). The food was excellent and we had many compliments on it! My husband and I were very happy with how everything came together. I had never attended the Stone Mill for an event in the past, so I was a bit nervous going in but they exceeded my expectations! Everything was exactly how we asked it to be. I highly recommend having a wedding at this beautiful venue.Sent on 23/04/2019
Jennifer · Married on 08/09/2018
We just got married last weekend at the beautiful Stone Mill. Tony & Ashley were awesome to work with and always took the time to ensure that the day went perfectly. Their professionalism and knowledge about the wedding industry was top notch. The food was excellent and my guests are still talking about how fun our wedding was. Thank you for making my vision a reality!!Sent on 15/09/2018
Julia Lewis · Married on 08/09/2018
The Perfect Day
Tony, Ashley and everyone at the Stone Mill Inn was so helpful and accommodating when it came to planning our wedding! Ashley always responded to emails very promptly and was on top of all the details. So much great feedback from our guests regarding the venue, hotel rooms and especially the food! Antipasto spread was a big hit! I wish I could do it all over again and be a guest at our own so I could relive it from their point of view! Thank you so much Stone Mill Inn!!!!Sent on 05/10/2018
Martina · Married on 07/07/2018
Tony and Ashley worked hard to provide us with the best service! They were extremely accommodating and professional. If you want convenience, this location is for you! Our ceremony and reception were there and we stayed at the Inn for two nights. The food was also amazing and the staff was so nice and helpful! I would honestly recommend Stone Mill Inn because of the service and the beautiful ballroom. Our wedding was a dream come true because of the workers at Stone Mill Inn! :)Sent on 15/07/2018
Jeyna Thawani · Married on 20/05/2018
Perfect venue, amazing service
We were married over the May long weekend in the Stone Mill ballroom. To say the venue was perfect would be an understatement. Ashely and the Stone Mill team are accommodating and very easy to work with. The ballroom is beautiful and the staff made it very easy for us to plan not only our wedding, but our rehersal dinner and day after brunch all in the same location over the course of the weekend. Ashely is also extremely knowledgeable about vendors in the area and was able to put us into contact with a decorator and florist that knew the venue well. We would 100% recommend this venue to anyone looking to get married in the Niagara region!Sent on 24/05/2018
Taylor Major · Married on 11/05/2018
Highly reccomend!!! The food is outstanding, the venue is beautiful and the staff is all so friendly and helpful. Both Tony and Ashley do absolutely everything to make your day stress free and amazing!
Leading up to the event they were so helpful with planning and answered emails very promptly.
The price is very reasonable for the services you are getting.
Our guests could not say enough about how much they enjoyed everything about the evening including the convenience of having beautiful hotel rooms attached.Sent on 23/05/2018
Kristy Robertson · Married on 21/04/2018
Our wedding was everything we could ever imagine and than some
Such a beautiful venue and I highly recommend it. The food was amazing and we had so many compliments. Thank you to all the staff at Stone Mill Inn for making our day amazing. We fell in love with the venue the moment we walked in the ballroomSent on 24/05/2018
Jess Mp · Married on 15/10/2017
Stone Mill Ballroom has so far been a dream to work with. They are organized, on point and efficient. The venue itself is stunning and has all amenities in one spot. I would recommend this venue to anyone wanting to be in the Niagara region without the $$$$!Sent on 19/12/2017
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