Reviews for Sheraton Parkway Toronto North
Sheraton Parkway Toronto North
Richmond Hill, Ontario5.0 out of 5 rating, 18 reviews
5.0
18 reviews
Reviews
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5.0 out of 5 rating
5.0
Fantastic
18 reviews
Recommended by 100% of couples
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awards
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User photos
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Stephanie Sent on 08/10/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing wedding venue space
We recently had our wedding at the Sheraton North hotel in the Vaughan Ballroom. The small wedding package was perfect for us as we only had about 60 guests. Having the ceremony, cocktail our and reception all in one place was so convenient and the event staff were amazing! Everything ran smoothly and we had the best time! Our wedding went so well and we were so happy with the outcome. And being able to stay in the hotel made things so much easier for ourselves as well as our guests. Even coordinator Fangky was so friendly, organized and helpful. We couldn't have asked for a better evening. Highly recommend this venue for a wedding! -
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Anastacia Sent on 26/08/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Summer Wedding of our Dreams
After a lot of painstaking searches for the perfect wedding venue that would fit our need, I came across Sheraton Parkway North summer offer called Simply Vaughan Wedding, and I have made the best decision by choosing them. The experiece was impeccable from the first email inquiry, meeting the Events Planning Manager in person, getting the wedding package contract signed, setting up the timeline of ceremony, picture taking reception, dinner and dance, food tasting, last minute diet requirements for some guests, putting up our own decorations the night before and the actual day of the wedding we're all like smooth clockwork. We have all praises and gratitude to Heidi Kecskemeti and Fangky Feng, Events Planning Managers who were so accommodating and gracious to tailor our package according to our number of guests of 25 people compared to minimum 50. With some suggestions and affordable pricing, we got lucky. They helped us all way leading to our wedding as if we have a personal wedding planner at no extra cost. We were allowed to bring our own officiant, the Pastor in our church, put up our own decorations, bring our cake and stayed from around 1 pm to 9 pm, wherein other venues could have accomodated at a high cost. The package included drinks in an open bar for the guest arrivals, fruit and alcoholic punch, hors d'ouvres after the ceremony and picture taking, some more drinks during dinner of sumptuous appetizer, entree, and desserts. We would also like to thank the wonderful dining staff namely: Cynthia, the manager, and the ever cheerful and attentive Andrew, Irene and Hana. They made us and each guest feel so special adding to the overall fun, memorable and beautiful occasion. We even had a complimentary bridal suite that evening and delicious buffet breakfast the morning after. Thank you from the bottom of our hearts, Sheraton Parkway North's administration and staff. We could not have chosen a better wedding venue other than yours. So, for couples contemplating on where they want to say"I do" or "I will" who has it all, look no farther. You will thank us for this excellent recommendation.-
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Melodie Sent on 20/08/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Perfect Venue and The Best Coordinator!
We cannot thank our hotel coordinator, Fangky Peng, enough for everything she did to make our wedding run smoothly. From start to finish, she demonstrated professionalism, organization, and a genuine commitment to ensuring our experience was exceptional.
Throughout the evening, she went above and beyond—regularly checking in on us, being accessible for any last-minute needs, and accommodating every request with a positive and proactive attitude. She also ensured our guests were comfortable, even setting out chairs for seniors before cocktail hour so they could rest while the room was being turned over from ceremony to reception. Her attention to detail and dedication made the event seamless and truly enjoyable for everyone involved. It is clear that she is not only highly skilled in her role, but also an invaluable asset to the Sheraton team.
The hotel offered a variety of dining options, from Western menus to a full Chinese banquet—we chose the 12-course Chinese banquet, and it was honestly the most delicious banquet we’ve ever had. Our family and friends are still talking about how incredible the food was and how beautiful the venue looked!
We hosted all of our events here, including our tea ceremony in the penthouse suite, which the hotel made extra special by gifting us with complimentary breakfast and champagne to celebrate. Throughout the entire process, our Fangky was responsive, reassuring, and professional—we truly felt taken care of every step of the way. We also want to thank the hotel staff for working effortlessly with Fangky to ensure we could enjoy our special day! Highly recommend!Sheraton Parkway Toronto North's reply:
Hi Melodie,
Thank you so much for your incredibly kind and thoughtful review. It’s always our goal to create a seamless and unforgettable experience. It was truly my pleasure to be a part of such a special celebration. On behalf of everyone at the Sheraton, thank you for allowing us to host your wedding. We wish you both a lifetime of love, joy, and happiness.
Warmest Regards,
Fangky -
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Candy Sent on 15/03/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
it was such an amazing experience work at Sheraton parkway
As a wedding planner, I had the pleasure of planning/design a wedding at Sheraton Parkway Toronto North, and I was thoroughly impressed with the experience. Our sales/coordinator, Fangky, was an absolute pleasure to work with—professional, accommodating, and always ensuring that every detail was taken care of.
The venue itself offers amazing service, delicious food, and exceptional value for the price. The team was incredibly supportive and worked seamlessly with us to bring the couple’s vision to life. On the wedding day, everything ran smoothly, thanks to the attentive staff and well-organized operations.
For couples looking for a beautiful venue with top-tier service and great value, I highly recommend Sheraton Parkway Toronto North. I look forward to planning more weddings here in the future! -
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Jessalynn Sent on 22/11/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Great All-In-one Venue
We tied the knot at The Sheraton Parkway Toronto North on August 17th 2024 and we had such a positive experience from beginning to end that we thought we would share it!
Our coordinator was Fangky and right from our very first inquiry email we felt very comfortable with The Sheraton as our wedding host. Their package pricing was clear and there were no hidden costs or surprise "extras" added on. Any questions we had were answered very clearly and in an extremely timely manner. The lead up to our wedding wasn't stressful because all of my questions were answered and taken care of right away.
On the day of the wedding, the room was available for setup exactly when we were promised and the Sheraton team transitioned our room from ceremony to reception for 100 people in under an hour (during our cocktail hour). The food was 10/10, our guests are still talking about how good it was and Fangky came in to check on us mutliple times to make sure everything was going as we had hoped (it was better than imagined).
All of the serving staff was so wonderful and professional, but a little extra shout out to our Bartender, Les, who made the night extra special for our 6 year old son with his virgin cocktails and a gentleman named Ivan who helped us out the evening before to make sure everything was perfect.
The entire experience was amazing and I hope to be able to use The Sheraton again for future events.Sheraton Parkway Toronto North's reply:
Hi Jessalynn,
Thank you so much for taking the time to share your wonderful experience with us!
It was an absolute pleasure working with you both throughout the planning process, and I am so grateful for the trust you placed in us.
We’re also so happy to hear that your guests enjoyed the food! We’ll be sure to pass along your kind words to our culinary team, and we’ll certainly make sure that Les, Ivan, and the rest of the staff know how much their efforts meant to you.
Thank you once again for allowing us to be a part of your beautiful celebration. We would be absolutely honored to host you again for future events, and we look forward to welcoming you back to The Sheraton Parkway Toronto North.
Wishing you both a lifetime of love, joy, and happiness!
Warm regards,
Fangky -
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Leigh Sent on 05/12/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Truly Magnificent
We had the best service with Fangky Peng and the food and everything was truly amazing. -
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Shaun Sent on 13/09/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Prompt and Friendly
We had the pleasure of working with both Fangky and Ada. They did an amazing job and helped keep us organized and could answered all our questions extremely quickly; sometimes even at midnight or past their working hours. During the day Fangky also stayed late to receive some of our vendors the day before when they came to set up.
Fangky kept the day of extremely organized and recommended and asked us a lot of questions on some things we might of missed, as we planned our wedding ourselves.
They accommodated any concerns we might of had and helped work with us to find solutions to any problems. It felt like we were dealing with long time friends and didn't feel like a business transaction. Thank you for the amazing service to Ada, Fangky, Roheed (Floor Manager) and the rest of the team. The whole experience was amazing.
We would recommend anyone to have their wedding at Sheraton. It was a wonderful experience. -
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Byron Sent on 06/10/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Intimate Wedding
We enjoyed our experience of having our wedding at The Sheraton Parkway North. We had the privilege of dealing with Ada. Her interactions, professionalism, patience and attention to detail made our experience seamless. She treated us with respect and as friends not as a business transaction. She and her staff accommodated my husband's food allergy which was greatly appreciated. The staff was wonderful, food was delicious the penthouse suite was stunning and enormous. We are truly grateful. -
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Myle Sent on 30/09/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful wedding venue !!!
I and husband recently our wedding at Sheraton Hotel Sheraton Parkway Toronto North Hotel & Suites (Richmond Hill) on September 18, 2021. We had the ceremony at the Solarium room and the reception at the Richmond Ball as well as we booked the room the night before the wedding and the wedding night. We toured venues in spring of 2021 and after seeing several decided on Sheraton Hotel. We first met with Ada during our initial tours. She was knowledgeable and was able to assist with any questions and details we had. She constantly kept us informed and was prompt answering emails and my many questions.
We were very worried about COVID-19 and the ability to have any type of function. Sheraton Hotel and Ada were so accommodating and flexible! We must have emailed Ada a dozen times leading up to the wedding and each time she answered all of my questions and made sure we were comfortable and happy. She facilitated me dropping off all of my items the days before.
It was very comforting to have her greet me before the ceremony and be with us throughout the reception to ensure everything went smoothly.
I would highly recommend having your wedding or any event at Sheraton Hotel Sheraton Parkway Toronto North Hotel & Suites. Thank you to Sheraton Hotel and Ada for making our wedding such a special and unforgettable experience!
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Reza Sent on 05/03/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding ceremony and reception
Everything was excellent. Chef had done his best to prep very delicious food
Everyone was pleased with food. Bar staff were happy to work with us.
And l would personally say thanks to Management team specially Mrs Fangky Peng
Thanks to all Sheraton parkway Hotel event and our wedding coordinator.
Thank you thank you thank-you. Fangky -
Quality of service
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