One King West
1 King Street West M5H 1A1 Toronto (Ontario) View map
12 reviews

Number of guests 15 to 300

Reviews for One King West

4.8 out of 5.0
  • Quality of service 4.8
  • Professionalism 4.8
  • Flexibility 4.9
  • Value 4.6
  • Response time 4.8

Awards

12 reviews

2 User photos

One King West 1
One King West 2
Order by :
  • Tom H , Married on 17/11/2018

    5.0 View more
    • Quality of service:
      Excellent
    • Responsiveness:
      Excellent
    • Value:
      Excellent
    • Flexibility:
      Excellent
    • Professionalism:
      Excellent

    Absolutely dabulous

    My wife and I recently were married at this venue.

    From day one dealing with their staff (Angela) we immediately knew we were in good hands.

    She assisted us along the way and on the day of the wedding made our lives that much easier.

    The rooms, food, bar service, ceremony area and reception area were all phenomenal. My entire wife and I as well as all our our wedding guests were in absolutely shock at how stunning the venue was.

    We could not have asked for anything more. The entire staff was accommodating to any request and went out of their to help us with everything.

    A++++++ service all around

    Sent on 20/11/2018
  • Roshina

    Roshina Babaei-Rad , Married on 12/10/2018

    5.0 View more
    • Quality of service:
      Excellent
    • Responsiveness:
      Excellent
    • Value:
      Excellent
    • Flexibility:
      Excellent
    • Professionalism:
      Excellent

    Thank You One King West

    I got married at OKW this month and am so happy to have chosen this wedding venue. Aileen and her team did a phenomenal job on (and leading up to) my wedding day.
    Aileen tended to every detail and was able to carry out all my requests without exception. She was flexible in customizing my wedding package to meet our needs, and was in regular communication with me, to ensure that all my expectations were met.
    My guests are still commenting on the food (from hors d'oeuvres to late night food station), the drinks (delicious signature cocktail and house wine), and the elegance of the venue. Thank you One King West!

    Sent on 24/10/2018

    One King West's reply:

    Dear Roshina,

    Thank you so much for your feedback from yours and Steve’s One King West Wedding. It was a pleasure to work with you both; from our first meeting and all the way to the day-after to ensure your dreams became reality.

    It's especially great to know how much you and your guests enjoyed Executive Chef Sevilla's delicious dishes. Him and his team have worked hard to perfect each plate and it's always rewarding to hear that their efforts have been recognized and appreciated!

    We hope to have you back in the near future to take part in more of your life's celebrations and milestones!

  • Stefanie

    Stefanie Simrod , Married on 16/09/2018

    5.0 View more
    • Quality of service:
      Excellent
    • Responsiveness:
      Excellent
    • Value:
      Excellent
    • Flexibility:
      Excellent
    • Professionalism:
      Excellent

    The Most Gorgeous Venue with the Best Food!

    When we stepped into the Grand Banking Hall, we knew that One King West was the venue for us. Absolutely stunning and grand. We toured all the other ballrooms in Toronto, but nothing came close to the beauty of 1KW. We got married a month ago and we are still receiving compliments on the food and the venue. Everyone has told us that this is the best food they have ever had at a wedding. The steaks were done perfectly and the salmon and chicken were fantastic. What made everything better was our venue coordinator, Aileen Manta from 1Kw. She was so attentive, helpful and so wonderful to work with. She made sure everything was absolutely perfect and was extremely supportive. We could not be more thankful to her and everyone at the venue. Every person we dealt with-from the hotel staff to the bartenders and executive chef, was fabulous. And we cannot thank Aileen enough for everything she did for us. If 1KW is on your list of venues to see, go see it! It is more than everything we even hoped for. If photo locations are important to you as well, 1KW is amazing. Our sneak peek of photos in the vault/staircase/manager's boardroom are so fabulous. So many different locations with such a royal feeling. Thank you to everyone there. Our wedding was gorgeous. If you want any other info, feel free to message me and I can share our wedding video so you can see the venue all done up and recommend vendors.

    The wedding of Stefanie Simrod and One King West 3
    The wedding of Stefanie Simrod and One King West 4
    Sent on 16/10/2018

    One King West's reply:

    Dear Stefanie,

    We hope the newlywed life is treating you and Ryan well! We would like to thank you for taking the time to provide your feedback from your spectacular wedding day. It was such a special celebration and we are so pleased that everything came together just as you imagined. Every member of our team works hard to ensure each couple's unique vision comes to life in the most seamless and stress-free way and it's great to know that we met your standards.

    The historic Grand Banking Hall is quite extraordinary and it’s great to know how big of a part it played in providing you with the wedding you’ve always dreamed of!

    We look forward to seeing the special moments captured on your wedding day.

    We hope to have you back in the near future to take part in more of your life's celebrations and milestones!

  • Lauren P , Married on 02/06/2018

    5.0 View more
    • Quality of service:
      Excellent
    • Responsiveness:
      Excellent
    • Value:
      Excellent
    • Flexibility:
      Excellent
    • Professionalism:
      Excellent

    A truly magical venue for a wedding

    We recently had our wedding reception in the Grand Banking Hall at One King West (June 2018), and we couldn't be happier with how the evening unfolded. I'm still pinching myself!

    The building is spectacular and exudes history and heritage. We had close to 240 guests for a seated reception dinner and it still felt very intimate, without feeling crowded. The food was delicious and was very well received by our guests. The room was stunning.

    A massive thank-you to Angela, Aileen and Renae. Angela and Aileen answered all of our (many, many!) questions leading up to the big day and were so gracious, friendly and helpful in the process. Renae went above and beyond to ensure our night ran smoothly and all of the guests and bridal party were enjoying themselves. They were all so organized with the set-up and tear-down and pick-up of materials the next day. We truly can't thank them enough for their incredible customer service and for making our day so special and unforgettable.

    Sent on 18/06/2018

    One King West's reply:

    Dear Lauren P,

    Thank you so much your kind words and for choosing One King West to host your June 2018 wedding reception. Your wedding day was such a special occasion and is a day that our team will always remember.

    As our dedicated Wedding Specialists and Banquet Team work tirelessly to ensure a couple’s every desire is fulfilled, from the beginning of the planning process, to the final moments of the big day; it truly means a lot to know their efforts have been recognized and appreciated.

    And we are so pleased to know that our elegant and historic Grand Banking Hall provided the perfect backdrop to your dream wedding and a lively atmosphere for your guests.

    Thank you again for choosing One King West as your wedding venue. We look forward to welcoming you back to take part in more of your life’s celebrations and milestones!

  • Lilah Jaffee , Married on 03/09/2017

    5.0 View more
    • Quality of service:
      Excellent
    • Responsiveness:
      Excellent
    • Value:
      Excellent
    • Flexibility:
      Excellent
    • Professionalism:
      Excellent

    An Amazing Experience

    We had such an amazing wedding, thanks to Angela and everyone at One King West! Where can I even begin!? We had a few events there a few nights before the big day and Angela was so quick to want to help us out and make sure everything was perfect! Joseph was also an incredible help! He was at all of our events as well to make sure everything was running smoothly! I couldn’t suggest a better place for a wedding! Beautiful venue, and a group of people who went so far above and beyond! Thank you so much for making our day so memorable!

    Sent on 19/03/2018
  • Christine

    Christine & Tim Chan , Married on 02/09/2017

    5.0 View more
    • Quality of service:
      Excellent
    • Responsiveness:
      Excellent
    • Value:
      Excellent
    • Flexibility:
      Excellent
    • Professionalism:
      Excellent

    We planned our wedding in 2 months and all the smooth planning wouldn’t have been possible without the help of One King West’s wedding specialists, Anam and Angela. They responded quickly to all our questions and were gracious to all of our requests. On the day of the wedding, they delivered as promised. Food was impeccable and the staff were attentive and responsive. They even returned a couple envelopes that were found on the floor and immediately looked for the grooms lost jacket as soon as we notified them (which we late discovered was taken by our groomsman). Joseph, our wedding coordinator, ensured that everything was perfect. He went above and beyond our expectations in every possible way. We highly recommend One King West Hotel. We can’t thank them enough for making our special day so incredibly perfect!

    Sent on 07/01/2018
  • Aisha Khan , Married on 30/07/2017

    4.8 View more
    • Quality of service:
      Excellent
    • Responsiveness:
      Excellent
    • Value:
      Good
    • Flexibility:
      Excellent
    • Professionalism:
      Excellent

    We got married at the One King West on July 30th. Angela was our wedding coordinator and we couldn't be more pleased. The day went perfectly! She remembered and attended to every detail. The rest of the staff were also fantastic, constantly checking in and ensuring that all guests were taken care of. It was a beautiful day and I can't thank them enough!

    Sent on 06/09/2017
  • Sandy W , Married on 26/06/2016

    2.6 View more
    • Quality of service:
      Below Average
    • Responsiveness:
      Below Average
    • Value:
      Acceptable
    • Flexibility:
      Good
    • Professionalism:
      Below Average

    Looked great, not great service

    We rented 3 of their venue spaces for our wedding day in 2016. We were passed from staff member to staff member like a hot potato for the planning leading up to the date. The bridal suite get ready suite on the morning of was trashed and dirty from the night prior from other guests. Air conditioning in that suite also broke down the same day. We had a ton of leftover cake, they did not let me know we could take it back and the packaging of the top layer of my wedding cake was smashed in Plastic wrap, so we did not get to have cake for our 1 year anniversary.

    Sent on 14/05/2018

    One King West's reply:

    Dear Sandy W,

    Thank you for choosing One King West to host your June 2016 wedding and for taking the time to provide your feedback from your special day.

    Customarily each of our couples work with a dedicated Wedding Specialist throughout their planning process. At the time our Wedding Specialist had returned from maternity leave prior to your wedding, resulting in a shift of team members. We pride ourselves on the premise that we are able to offer specialized wedding services and are confident that all of our Wedding Specialists are experienced and qualified.

    I understand your concern with the issue involving your cake. Shortly after the wedding we had attempted to come to a solution and recover from our service shortfall, as we recognize the significance of the top layer of a wedding cake. However at the time we were unable to agree upon a solution.

    We have communicated this feedback to the concerned staff as we will work towards improving our services.

    Congratulations on your upcoming 2nd Anniversary; we wish you all the best.

  • Jennie Morra , Married on 19/03/2016

    5.0 View more
    • Quality of service:
      Excellent
    • Responsiveness:
      Excellent
    • Value:
      Excellent
    • Flexibility:
      Excellent
    • Professionalism:
      Excellent

    We just got married here this past weekend and I cannot stop thinking about how perfect it was. One King West staff was amazing from the bell boys to the wedding coordinator Katie Kluge. Everyone was amazing to work with at all times and made our dream wedding come true. The venue itself is breath taking, but when you add that with the amazing food and service it blew us away. We also had our rehearsal dinner here a few nights before and again Katie and the team went above and beyond and made the rehearsal dinner perfect, from decor to food it was amazing. I am so happy we booked with One King West and look forward to staying here anytime I am in the city .

    Sent on 22/03/2016
  • Alexandra Volenik , Married on 25/07/2015

    4.8 View more
    • Quality of service:
      Excellent
    • Responsiveness:
      Excellent
    • Value:
      Good
    • Flexibility:
      Excellent
    • Professionalism:
      Excellent

    We got married here on July 25, 2015, and we could not have asked for a better venue. They were so responsive and easy to work with during the planning process, which made things much easier on us. The venue looked gorgeous on the day of and most importantly the service was fantastic. The food was delicious and the wait staff and bartenders were great and attentive. We wroked with Angela and Katie during the planning, and Randy was our day of coordinator. They were so on top of every little detail that I didn't have to stress about a thing, can't recommend this beautiful venue enough!

    Sent on 04/08/2015

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