Reviews for One King West
Reviews
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Quality of service 4.9 out of 5 rating4.9
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Response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.8 out of 5 rating4.8
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Flexibility 4.9 out of 5 rating4.9
Awards
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Featured
Michele Sent on 24/03/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A fairytale venue for the most magical day of our lives
I have always loved staying at One King West so we knew we had to tour the venue. As soon as we met Shunell, our venue coordinator, and she took us into the Grand Banking Hall, we knew this is where we had to get married.
One King West is a stunning historical building and the reception space is breathtaking. All of our guests could not stop talking about how beautiful the space was. It was also so nice that everything could happen in one place. Also, so many beautiful photo opportunities inside that we were able to have our wedding off season saving our budget! They had day use suites for us to get ready in morning of (I opted to upgrade to 1500 for space for the hair and makeup team which I highly recommend), our ceremony and cocktail hour took place in the Austin Gallery and then we had our reception in the Grand Banking Hall. No running around from location to location making our day and our guests experience stress free.
Speaking of stress free, I can't speak enough praise to Shunell for ensuring that our day was as such. She was our contact person throughout the planning process and venue coordinator for day of. She was so much fun to work with and made sure all of our little requests were executed without a hitch. Her responsiveness was amazing as well as her attention to detail. You could tell how professional she was and how many weddings she had pulled off. All the stress of planning was taken off my shoulders because the venue and Shunell took care of it.
I would not change a thing about our wedding and a large part of that is due to Shunell and the staff at One King West. Thank you so much for making our dream day a reality and we can't wait to come stay with you again.-
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+17 Photos
One King West's reply:
Dear Michele,
Congratulations on your wedding, and thank you for taking the time to share such a magical review!
It is wonderful to hear that as a long-time guest, choosing One King West for your wedding felt like such a natural fit, and I am thrilled that the Grand Banking Hall, Austin Gallery, and Fifteen Hundred provided the perfect backdrop for your fairytale day. Taking advantage of our historic spaces for photo opportunities and keeping everything under one roof certainly makes for a seamless experience for both you and your guests.
Shunell is an incredible asset to our team, and knowing that her fun energy, responsiveness, and sharp attention to detail took the stress entirely off your shoulders means the world to us. I will be sure to share your beautiful tribute directly with her—it will truly make her day!
Thank you for trusting us with your most special day. On behalf of our entire team, we wish you both a lifetime of happiness, and we look forward to welcoming you back for many stays to come!
Warm regards,
Don MacCorquodale, General Manager -
Quality of service
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Umar Sent on 04/09/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Shunell Made Our Valima/Wedding Day So Much Easier
We are so grateful to Shunell for everything she did to help make our wedding day so special. Throughout the entire planning process, she was consistently professional, friendly, patient, and incredibly helpful. Her suggestions and ideas made the planning process much easier, and she was always understanding and accommodating when we had questions, delays, or last-minute changes. Having someone so knowledgeable and supportive made a huge difference and gave us confidence throughout the process.
On the wedding day itself, Shunell was an absolute lifesaver. Whenever things went off schedule or we weren't sure what was happening next, she remained calm, reassured us, and helped keep everything moving smoothly. The venue looked beautiful, everything was set up wonderfully, and we always felt like we had someone in our corner who genuinely wanted our day to go well. We couldn’t have asked for a better person to work with and would wholeheartedly recommend Shunell and One King West to any couple looking for a beautiful venue and an exceptional coordinator to help bring their wedding day together.One King West's reply:
Dear Umar,
Congratulations on your Valima! Thank you so much for taking the time to share such a thoughtful and detailed review of your wedding day with us.
I am thrilled to hear how supported and confident you felt throughout the entire planning process and on the big day itself. Shunell is an exceptional member of our events team, and hearing how her patience, guidance, and calm presence kept everything running seamlessly—even when schedules shifted—is wonderful to read. Having someone in your corner to ensure every detail is beautifully executed makes all the difference, and I will be sure to share your glowing praise directly with her.
It was an honor to host your celebration at One King West. On behalf of our entire team, we wish you and your partner a lifetime of happiness, and we hope to welcome you back for many future milestones!
Warm regards,
Don MacCorquodale, General Manager -
Quality of service
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Christian Sent on 02/09/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Angela is the goat.
I truly can't put into words how perfect our wedding day was. It was everything my wife and I dreamed of, and none of it would have been possible without Angela. From the day we first toured the venue over two years ago, right through our wedding and even after, she was there every step of the way. She answered every question, handled every detail, and somehow made the entire process feel easy. On the day itself, everything ran flawlessly and we didn't have to worry about a single thing, which let us actually be present and enjoy it. Angela is a fantastic planner and an even better person, and our guests are still raving about the venue. If you're looking for a place to get married, look no further. We couldn't recommend Angela and this venue enough.One King West's reply:
Dear Christian,
Congratulations to you and your wife! Thank you so much for taking the time to share such an incredible review.
I am absolutely thrilled to hear that your wedding day was everything you had dreamed of and more. Angela is truly exceptional at what she does, and knowing that her guidance over the past two years allowed you both to relax, be present, and enjoy every moment of your special day means the world to us. Calling her "the goat" is high praise indeed, and I will be sure to share your review with her directly—it will absolutely make her day!
It was a privilege to host your celebration at One King West. On behalf of our entire team, we wish you and your wife a lifetime of love and happiness together, and we hope to welcome you both back to celebrate many future anniversaries!
Warm regards,
Don MacCorquodale, General Manager -
Quality of service
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Silvya Sent on 25/08/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our perfect wedding
We couldn't have asked for a better wedding venue than One King West. From start to finish, the entire experience was incredible and truly brought our vision to life. The venue itself is stunning, the staff were professional, and everything came together seamlessly on our wedding day.
The highlight of our experience was our wedding coordinator, Shunell. She was absolutely amazing throughout the entire planning process. She was professional, responsive, flexible, and always willing to accommodate any requests we had. No matter what questions or changes came up, she handled everything with kindness and efficiency, making the planning process so much less stressful.
Shunell also connected us with several excellent vendors, which was incredibly helpful. On the wedding day, she went above and beyond by coordinating vendor arrivals, overseeing the setup, and ensuring everything ran smoothly behind the scenes. Knowing she was there gave us complete peace of mind so we could simply enjoy our day.
We are so grateful to the entire One King West team, and especially to Shunell, for making our wedding day everything we had dreamed of and more. We highly recommend One King West to any couple looking for a beautiful venue with exceptional service. Thank you for making our day so memorable!One King West's reply:
Dear Silvya,
Congratulations on your wedding, and thank you so much for taking the time to share such a heartwarming review!
I am delighted to hear that your wedding day was everything you had envisioned and more. Shunell is a vital part of our events team, and knowing that her responsiveness, vendor connections, and seamless coordination behind the scenes gave you complete peace of mind means everything to us. I will be sure to pass along your wonderful praise to her directly—she will be thrilled to read your kind words.
It was an absolute honor to host your celebration at One King West. On behalf of our entire team, we wish you both a lifetime of happiness, and we hope to welcome you back to celebrate many future milestones!
Warm regards,
Don MacCorquodale, General Manager -
Quality of service
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Mark Sent on 23/08/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A wonderful venue with a wonderful staff.
We couldn't be happier to have had our Wedding at One King West.
First off, the venue itself is gorgeous. It's such a classic and grand space - it was exactly what we were looking for. We loved having access to all the wonderful rooms.
The staff was fantastic. Highly attentive and very quick to respond. On the day of, they were so helpful and quick to make sure everything went smoothly.
It was without a doubt one of the best decisions we made.
Cant recommend it enough.One King West's reply:
Dear Mark,
Congratulations on your wedding, and thank you for taking the time to share such a wonderful review!
I am thrilled to hear that choosing One King West was one of the best decisions you made for your big day. Our grand, historic architecture and classic spaces create a truly unique backdrop, and I am glad you enjoyed having access to our various rooms. I am equally proud to hear that our team provided the attentive, seamless service needed to make your wedding day run so smoothly.
Thank you again for choosing us for such an important milestone. On behalf of our entire team, we wish you both a lifetime of love and happiness, and we hope to welcome you back to celebrate many future anniversaries!
Warm regards,
Don MacCorquodale, General Manager -
Quality of service
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Hailey Sent on 07/08/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Amazing!!
We are so beyond happy we went with One King West for our venue for our cocktail hour & reception. It is such a beautiful and unique venue, the food and drinks were amazing, the team throughout the entire process was wonderful as well as the staff onsite during our wedding day. We worked with Angela during our entire process and I am SO happy we did, she was so kind, accommodating, and such a pleasure to work with! We would recommend One King West 100x over!One King West's reply:
Dear Hailey,
Congratulations on your wedding, and thank you so much for such a glowing review!
I am thrilled to hear that your cocktail hour and reception were so memorable, and that you enjoyed our unique venue, food, drinks, and team service. Angela is a vital part of our events team, and knowing that her kindness and accommodating support made the entire planning process a joy means the world to us. I will be sure to share your high praise with her and our staff directly!
Thank you again for choosing One King West for your special day. On behalf of our entire team, we wish you both a lifetime of happiness together and look forward to welcoming you back to celebrate future milestones!
Warm regards,
Don MacCorquodale, General Manager -
Quality of service
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Ming Sent on 16/06/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful venue & amazing wedding specialist Shunell
My wife and I got married at One King West in February 2026!
The moment I showed my then fiancée images of the Grand Banking Hall, her mind was locked in on having our wedding here.
I reached out via email to request a consultation and received a response promptly. We were easily able to arrange a tour with Shunell, one of the wedding specialists at One King West, who also ended up being our wonderful wedding specialist! The tour led by Shunell was great and solidified further that this is the ideal venue for us, satisfying our vision. Furthermore, Shunell was extremely friendly, easygoing, while being professional all at the same time! We could immediately tell that she is highly experienced, has great vibes, and could trust her with our special day.
Throughout the year leading up to the wedding, Shunell constantly provided us with updates, helpful documents, timely reminders, and always responded promptly to our many questions and requests that came up. We were also able to request and book multiple in-person meetings (which we prefer over Zoom) with Shunell to go over additional details as we needed. During those appointments Shunell was always punctual, organized, and provided us with everything we needed.
On the day of our wedding, Shunell directed all our external vendors and the venue staff, along with her own tasks, to ensure our wedding day timeline was executed smoothly! I want to point out that we did not have a wedding planner, so we required a herculean effort from Shunell, and she absolutely pulled through for us! We basically just went with the flow and everything worked out so well thanks to Shunell!
The venue itself was of course so beautiful! We both felt so overjoyed seeing our vision come to life.
All in all, I would definitely recommend One King West as the wedding venue for anyone. The Grand Banking Hall's architecture speaks for itself. Austin Gallery is also perfect for having a classic wedding ceremony. Most notably, a huge shoutout to Shunell, who always went above and beyond our expectations and made this such a seemless experience for us throughout the entire process!
Our wedding at One King West is truly an experience we'd never forget.One King West's reply:
Dear Ming,
Congratulations to you and your wife, and thank you so much for taking the time to share such a detailed and heartfelt review!
I am absolutely delighted to hear that the Grand Banking Hall and Austin Gallery provided the perfect classic backdrop for your vision, and that your special day was so unforgettable.
Hearing how much trust you placed in Shunell—especially without a standalone wedding planner—makes me immensely proud of our team. Taking on that level of coordination with clear communication, organization, and a smooth timeline is no small feat, and I am thrilled that her efforts gave you complete peace of mind to just enjoy your day. I will be sure to share your incredible shout-out directly with Shunell; it will mean the world to her.
Thank you for choosing One King West for such a monumental occasion. On behalf of our entire team, we wish you both a lifetime of happiness, and we look forward to welcoming you back to celebrate many future milestones!
Warm regards,
Don MacCorquodale, General Manager -
Quality of service
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Elizabeth Sent on 11/06/20265 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
An Exceptional Wedding Experience at One King West
It’s difficult to put into words how grateful we are for Angela (our incredible venue coordinator) and the entire One King West team for their support throughout our wedding planning journey and on our wedding day.
From the very beginning, Angela was an absolute dream to work with. Wedding planning can feel overwhelming at times, but knowing we had her guidance, support, and expertise every step of the way made the entire process so much easier. No question was too small, no concern went unanswered, and she consistently made us feel like we were in the best hands.
Angela is incredibly organized, professional, responsive, and genuinely caring. She went above and beyond to ensure every detail was accounted for, allowing us to focus on enjoying our engagement instead of stressing about logistics. Throughout the planning process, she was a constant source of reassurance and support, and we always felt confident knowing she was in our corner.
On the wedding day itself, everything ran seamlessly. From coordinating vendors to managing timelines and ensuring every detail was executed flawlessly, Angela and the One King West team worked tirelessly behind the scenes to create a day that felt effortless for us and our families. We were able to be fully present and soak in every moment because we knew everything was being taken care of.
One King West is an absolutely beautiful venue, but what truly sets it apart is the incredible team behind it. Every staff member we interacted with was professional, kind, attentive, and dedicated to creating an exceptional experience for both us and our guests. We received countless compliments from our family and friends about the venue, the service, and how smoothly everything flowed throughout the day. The food was exceptional and exceeded all expectations—many of our guests told us it was some of the best wedding food they had ever had.
Looking back, there isn’t a single thing we would change. Our wedding exceeded our expectations in every way, and a huge part of that is thanks to Angela and the entire One King West team.
Thank you for helping bring our vision to life and for creating memories that we will cherish forever. We wish we could relive the day all over again.
With so much gratitude,
Liz & Sepand-
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+2 Photos
One King West's reply:
Dear Liz & Sepand,
Congratulations on your wedding, and thank you so much for taking the time to share such a beautiful and comprehensive review!
I am truly honored to read your kind words. Knowing that your experience was seamless, stress-free, and that our culinary team and staff exceeded all of your expectations means everything to us. Angela is a cornerstone of our events team, and hearing how her organization, responsiveness, and genuine care put you at ease throughout your engagement—and allowed you to be fully present on your big day—makes me immensely proud. I will be sure to share your wonderful tribute with her and the entire team directly!
Thank you for trusting One King West with such an important milestone. On behalf of our entire team, we wish you both a lifetime of love and happiness, and we hope to welcome you back to celebrate many anniversary milestones in the years to come!
Warm regards,
Don MacCorquodale, General Manager -
Quality of service
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Renard Sent on 09/05/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Spring Wedding
Our wedding at One King West was a dream come true. It was a perfect day for our large group and guest count, and the staff were incredibly helpful - especially Angela who was with us from the beginning. She answered queries in a timely fashion and was so knowledgeable. She worked with us in the year leading to the wedding and was extremely professional throughout. Her guidance was particularly key as we drew closer to the big day. We loved our use of the grand banking hall for the reception, chairman’s board room for wedding party and close family photos, and Austin gallery for cocktail hour.One King West's reply:
Dear Renard,
Congratulations on your wedding, and thank you for taking the time to share such a wonderful review of your spring celebration with us!
I am delighted to hear that your wedding was a dream come true and that our spaces comfortably accommodated your large group. It is fantastic to know how much you enjoyed utilizing the Grand Banking Hall for your reception, the Austin Gallery for cocktails, and the historic Chairman’s Boardroom for your family photos—it sounds like a truly beautiful day from start to finish.
Angela is an exceptional coordinator, and knowing that her timely guidance, expertise, and professionalism over the past year gave you total confidence leading up to the big day makes me very proud. I will be sure to pass along your heartfelt thanks to her and the rest of our team!
Thank you again for choosing One King West for your special day. On behalf of our entire team, we wish you both a lifetime of happiness, and we hope to welcome you back to celebrate many future milestones!
Warm regards,
Don MacCorquodale, General Manager -
Quality of service
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Chloe Sent on 12/04/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
European Elegance in the heart of Toronto
Where to begin? Wow! What a venue! Just like finding your soulmate to finding your wedding dress, you know when you know; and that is what One King West was for us. The moment we stepped foot into the property, we instantly felt at home. There is truly no words to describe the feeling of stepping into Grand Banking Hall! What we loved about OKW is the multiple rooms available to YOU! We wanted to celebrate different parts of our day in different rooms, it was a way of creating different experiences but in the convenience of it being in one venue. All the rooms were stunning and offered the elegance we were after.
I want to highlight the amazing staff of OKW especially Shunell Wilson. If you ever get the chance to work with her, she is an angel. It truly made our experience 100x better. Shunell was very professional yet she has this charm that makes you just love her. She was very patient with all our requests, changes and she was just excited about everything which made us even more excited! Shunell went above and beyond for us, and there are not enough words that we can say to thank her for everything she has done. She is the most beautiful person inside & out!
Our tasting was so much fun. That is when it really started to sink in. The food was 10/10! Which was important to us. The quality & quantity of the food on the day was exactly the same on the actual day. After hearing horror stories from other brides who got married in other establishments that food quality dropped on their wedding day, I can definitely vouch that OKW delivers! All of our guests kept coming to us and complimenting how amazing the food was!
All of our vendors loved dealing with OKW. The day was handled with so much care and eye to detail. They all knew how the day is suppose to play out and we couldn’t be happier! The day ran smoothly and on time. The staff were all prepared and handled our party very well.
One King West is truly a magical place. They made our wedding experience so easy! If you are looking for timeless elegance with the most amazing service, look no further! We wouldn’t change a single thing! Happy planning everyone 💕-
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One King West's reply:
Dear Chloe,
Congratulations on your wedding, and thank you so much for taking the time to share such an extraordinary review!
I am absolutely thrilled to hear that the Grand Banking Hall and our versatile spaces gave you that "when you know, you know" feeling from the moment you walked through our doors. It is wonderful to know that being able to create distinct experiences in our various rooms brought your vision of timeless European elegance to life so seamlessly.
Your glowing words about Shunell Wilson are deeply appreciated. She is truly a gem on our events team, and hearing how her warmth, enthusiasm, and patient guidance made your experience 100x better fills me with immense pride. I am also delighted that our culinary team hit the mark for you and that the food exceeded your expectations from the tasting straight through to the reception—delivering exceptional quality on the big day is something we take very seriously.
Thank you for trusting One King West with your special day and for your glowing recommendation to future couples. On behalf of our entire team, we wish you both a lifetime of love, happiness, and magical memories, and we look forward to welcoming you back to celebrate many anniversary milestones in the years to come!
Warm regards,
Don MacCorquodale, General Manager -
Quality of service
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