Reviews for One King West
Reviews
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4.9 out of 5 rating
4.9
Excellent
114 reviews
Recommended by 98% of couples
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Quality of service 4.9 out of 5 rating4.9
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Response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.8 out of 5 rating4.8
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Flexibility 4.9 out of 5 rating4.9
Awards
114
+185
User photos
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Featured
Michele Sent on 24/03/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A fairytale venue for the most magical day of our lives
I have always loved staying at One King West so we knew we had to tour the venue. As soon as we met Shunell, our venue coordinator, and she took us into the Grand Banking Hall, we knew this is where we had to get married.
One King West is a stunning historical building and the reception space is breathtaking. All of our guests could not stop talking about how beautiful the space was. It was also so nice that everything could happen in one place. Also, so many beautiful photo opportunities inside that we were able to have our wedding off season saving our budget! They had day use suites for us to get ready in morning of (I opted to upgrade to 1500 for space for the hair and makeup team which I highly recommend), our ceremony and cocktail hour took place in the Austin Gallery and then we had our reception in the Grand Banking Hall. No running around from location to location making our day and our guests experience stress free.
Speaking of stress free, I can't speak enough praise to Shunell for ensuring that our day was as such. She was our contact person throughout the planning process and venue coordinator for day of. She was so much fun to work with and made sure all of our little requests were executed without a hitch. Her responsiveness was amazing as well as her attention to detail. You could tell how professional she was and how many weddings she had pulled off. All the stress of planning was taken off my shoulders because the venue and Shunell took care of it.
I would not change a thing about our wedding and a large part of that is due to Shunell and the staff at One King West. Thank you so much for making our dream day a reality and we can't wait to come stay with you again.-
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+17 Photos
One King West's reply:
Dear Michele,
Congratulations on your wedding, and thank you for taking the time to share such a magical review!
It is wonderful to hear that as a long-time guest, choosing One King West for your wedding felt like such a natural fit, and I am thrilled that the Grand Banking Hall, Austin Gallery, and Fifteen Hundred provided the perfect backdrop for your fairytale day. Taking advantage of our historic spaces for photo opportunities and keeping everything under one roof certainly makes for a seamless experience for both you and your guests.
Shunell is an incredible asset to our team, and knowing that her fun energy, responsiveness, and sharp attention to detail took the stress entirely off your shoulders means the world to us. I will be sure to share your beautiful tribute directly with her—it will truly make her day!
Thank you for trusting us with your most special day. On behalf of our entire team, we wish you both a lifetime of happiness, and we look forward to welcoming you back for many stays to come!
Warm regards,
Don MacCorquodale, General Manager -
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Diana Sent on 19/10/20265 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Beautiful Venue for Our Wedding Day
We celebrated our wedding at One King West in the Banking Hall, and the venue was absolutely stunning! The space is elegant, timeless, and provided the most beautiful backdrop for our special day. Everything came together beautifully, and we received so many compliments from our guests about the venue.
A special thank you to Shunell, who was absolutely incredible throughout the planning process. She was organized, attentive, patient, and always willing to answer our many questions. She truly made the planning experience so much easier, and we are incredibly grateful for all of her help.
The Banking Hall is such a unique and breathtaking space, and seeing our wedding vision come to life there was unforgettable. We’re so happy we chose One King West for such an important milestone in our lives! -
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Mina Sent on 13/10/20265 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Wedding Day
We both alongside our families and guests were so happy with how our wedding day went. While the venue is beautiful and unique, it is the service from venue team and staff that are a true highlight most notably our wedding specialist Shunell who was amazing and truly went above and beyond. We feel so lucky to have been connected with her. She was very friendly, extremely patient with us, and very easy going. Most notably, especially appreciated her creativity and thoughtfulness in suggesting a way to incorporate a meaningful cultural tradition prior to leaving for our ceremony which was very important to my family and we didn't think would be possible. We never felt any pressure or discomfort at any point in the process. We really appreciated the soft hold for our intended wedding date at the start while we needed time to confirm our religious ceremony timing. On the day of, to our knowledge the day flowed smoothly overall and we stayed relatively close to our schedule with no service delays. The food itself was fantastic and all our guests raved about it, alongside the service. Our server was exceptionally attentive to us, coming up to us when we were greeting guests to ensure we ate our dinner before it got cold which we really appreciated- just to again highlight how the kind and attentive the One King West team is. We also appreciated that we had multiple rooms available to us on the day of- we made use of the Grand Banking Hall, Fifteen Hundred Space, Austin Gallery and Chairman's boardroom. We loved our experience so much we would love to redo it just to re-experience it all again. We are so grateful to Shunell and the One King West team for making our wedding day special and helping us celebrate it in a wonderfully memorable way.
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Tristan Sent on 11/10/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
One King West Wedding
One King West is an amazing venue, and Shunell is a great coordinator. Not only is the space beautiful, the service is also exceptional.
Shunell goes above and beyond from beginning right to the very end. She is extremely detailed and organized, walking us through every step and detail of our big day. -
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Rhonda Sent on 10/10/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream Venue
We absolutely loved our wedding at One King West. We worked with Shunell and she was incredible. The One King West team made sure our vision came to life exactly as we wanted. This was our dream venue and dream wedding, we cannot recommend enough.
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Marcia Sent on 29/09/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our Dream Wedding at One King West
We had the most amazing experience hosting our wedding at One King West! From the beautiful historic architecture to the incredible service, everything came together perfectly.
A special thank you to Shunell, who was absolutely wonderful to work with throughout the planning process. She was always so helpful, responsive, accommodating, and patient with all of our questions, requests, and last-minute details. Having someone so supportive on the venue side made such a difference throughout the planning process.
Our wedding day was absolutely beautiful, and the venue looked even better than we imagined. We had so many guests comment on how gorgeous the space was and how much they loved the atmosphere.
And we have to mention the food — it was AMAZING! We received so many compliments from our guests about how delicious everything was, and we were so happy with the quality and presentation throughout the evening.
Everything came together seamlessly, and we couldn’t have been happier with how our wedding day turned out. We’re incredibly grateful to the entire One King West team for helping make our wedding so special and would absolutely recommend the venue to other couples! -
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Umar Sent on 04/09/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Shunell Made Our Valima/Wedding Day So Much Easier
We are so grateful to Shunell for everything she did to help make our wedding day so special. Throughout the entire planning process, she was consistently professional, friendly, patient, and incredibly helpful. Her suggestions and ideas made the planning process much easier, and she was always understanding and accommodating when we had questions, delays, or last-minute changes. Having someone so knowledgeable and supportive made a huge difference and gave us confidence throughout the process.
On the wedding day itself, Shunell was an absolute lifesaver. Whenever things went off schedule or we weren't sure what was happening next, she remained calm, reassured us, and helped keep everything moving smoothly. The venue looked beautiful, everything was set up wonderfully, and we always felt like we had someone in our corner who genuinely wanted our day to go well. We couldn’t have asked for a better person to work with and would wholeheartedly recommend Shunell and One King West to any couple looking for a beautiful venue and an exceptional coordinator to help bring their wedding day together.One King West's reply:
Dear Umar,
Congratulations on your Valima! Thank you so much for taking the time to share such a thoughtful and detailed review of your wedding day with us.
I am thrilled to hear how supported and confident you felt throughout the entire planning process and on the big day itself. Shunell is an exceptional member of our events team, and hearing how her patience, guidance, and calm presence kept everything running seamlessly—even when schedules shifted—is wonderful to read. Having someone in your corner to ensure every detail is beautifully executed makes all the difference, and I will be sure to share your glowing praise directly with her.
It was an honor to host your celebration at One King West. On behalf of our entire team, we wish you and your partner a lifetime of happiness, and we hope to welcome you back for many future milestones!
Warm regards,
Don MacCorquodale, General Manager -
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Christian Sent on 02/09/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Angela is the goat.
I truly can't put into words how perfect our wedding day was. It was everything my wife and I dreamed of, and none of it would have been possible without Angela. From the day we first toured the venue over two years ago, right through our wedding and even after, she was there every step of the way. She answered every question, handled every detail, and somehow made the entire process feel easy. On the day itself, everything ran flawlessly and we didn't have to worry about a single thing, which let us actually be present and enjoy it. Angela is a fantastic planner and an even better person, and our guests are still raving about the venue. If you're looking for a place to get married, look no further. We couldn't recommend Angela and this venue enough.One King West's reply:
Dear Christian,
Congratulations to you and your wife! Thank you so much for taking the time to share such an incredible review.
I am absolutely thrilled to hear that your wedding day was everything you had dreamed of and more. Angela is truly exceptional at what she does, and knowing that her guidance over the past two years allowed you both to relax, be present, and enjoy every moment of your special day means the world to us. Calling her "the goat" is high praise indeed, and I will be sure to share your review with her directly—it will absolutely make her day!
It was a privilege to host your celebration at One King West. On behalf of our entire team, we wish you and your wife a lifetime of love and happiness together, and we hope to welcome you both back to celebrate many future anniversaries!
Warm regards,
Don MacCorquodale, General Manager -
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Silvya Sent on 25/08/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our perfect wedding
We couldn't have asked for a better wedding venue than One King West. From start to finish, the entire experience was incredible and truly brought our vision to life. The venue itself is stunning, the staff were professional, and everything came together seamlessly on our wedding day.
The highlight of our experience was our wedding coordinator, Shunell. She was absolutely amazing throughout the entire planning process. She was professional, responsive, flexible, and always willing to accommodate any requests we had. No matter what questions or changes came up, she handled everything with kindness and efficiency, making the planning process so much less stressful.
Shunell also connected us with several excellent vendors, which was incredibly helpful. On the wedding day, she went above and beyond by coordinating vendor arrivals, overseeing the setup, and ensuring everything ran smoothly behind the scenes. Knowing she was there gave us complete peace of mind so we could simply enjoy our day.
We are so grateful to the entire One King West team, and especially to Shunell, for making our wedding day everything we had dreamed of and more. We highly recommend One King West to any couple looking for a beautiful venue with exceptional service. Thank you for making our day so memorable!One King West's reply:
Dear Silvya,
Congratulations on your wedding, and thank you so much for taking the time to share such a heartwarming review!
I am delighted to hear that your wedding day was everything you had envisioned and more. Shunell is a vital part of our events team, and knowing that her responsiveness, vendor connections, and seamless coordination behind the scenes gave you complete peace of mind means everything to us. I will be sure to pass along your wonderful praise to her directly—she will be thrilled to read your kind words.
It was an absolute honor to host your celebration at One King West. On behalf of our entire team, we wish you both a lifetime of happiness, and we hope to welcome you back to celebrate many future milestones!
Warm regards,
Don MacCorquodale, General Manager -
Quality of service
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Mark Sent on 23/08/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A wonderful venue with a wonderful staff.
We couldn't be happier to have had our Wedding at One King West.
First off, the venue itself is gorgeous. It's such a classic and grand space - it was exactly what we were looking for. We loved having access to all the wonderful rooms.
The staff was fantastic. Highly attentive and very quick to respond. On the day of, they were so helpful and quick to make sure everything went smoothly.
It was without a doubt one of the best decisions we made.
Cant recommend it enough.One King West's reply:
Dear Mark,
Congratulations on your wedding, and thank you for taking the time to share such a wonderful review!
I am thrilled to hear that choosing One King West was one of the best decisions you made for your big day. Our grand, historic architecture and classic spaces create a truly unique backdrop, and I am glad you enjoyed having access to our various rooms. I am equally proud to hear that our team provided the attentive, seamless service needed to make your wedding day run so smoothly.
Thank you again for choosing us for such an important milestone. On behalf of our entire team, we wish you both a lifetime of love and happiness, and we hope to welcome you back to celebrate many future anniversaries!
Warm regards,
Don MacCorquodale, General Manager -
Quality of service
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