Reviews for Montecassino Hotel & Event Centre

Reviews
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4.4 out of 5 rating
4.4
Good
4 reviews
Recommended by 87% of couples
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Quality of service 4.5 out of 5 rating
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Response time 4.2 out of 5 rating
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Professionalism 4 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
Awards
4



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Amanda Sent on 12/03/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Postponed Wedding
I had been working with Montecassino well before the pandemic hit. We were all set and ready to go. We did our tasting, booked our room, had all the vendors ready to go. Then bam, everything on lockdown. No big parties, postponing everything, it was just a disaster. Trying to align everyone again was so much work. This event venue was absolutely amazing. So accommodating, easy to get in touch with people. We worked closely with Cinthia in the beginning but then she went on Mat leave and Raquel had taken over our event. They were both amazing to work with. We just clicked very well and I got to know them both more on a personal level. From...I had been working with Montecassino well before the pandemic hit. We were all set and ready to go. We did our tasting, booked our room, had all the vendors ready to go. Then bam, everything on lockdown. No big parties, postponing everything, it was just a disaster. Trying to align everyone again was so much work. This event venue was absolutely amazing. So accommodating, easy to get in touch with people. We worked closely with Cinthia in the beginning but then she went on Mat leave and Raquel had taken over our event. They were both amazing to work with. We just clicked very well and I got to know them both more on a personal level. From the time Raquel took over it was such smooth sailing. She answered all my questions and made it very easy to book a new date. She literally took care of everything and gave me ideas for seating, booked our hotel room etc. everything was ready to go the day of and my stress level was kept every low because everything was so organized. The serving staff were amazing and kept bringing me food since I barely ate. Overall it was an amazing experience. I will be using this venue for all my future parties. I hope Raquel never leaves lol -
Quality of service
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Trinh Sent on 05/10/20194.6 out of 5 rating
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Quality of service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 3 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great venue
Just got married this year and the venue was perfect. They have just renovated and the space is a lot brighter and open. Very happy with our choice. Very professional and easy to work with.Just got married this year and the venue was perfect. They have just renovated and the space is a lot brighter and open. Very happy with our choice. Very professional and easy to work with. -
Quality of service
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Candice Sent on 14/11/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Montecassino hotel and event center
Cynthia at the banquet end was a pleasure to work with Kathy was part of the kitchen staff,she is our absolute favorite staff member. She made sure everything went smoothly . Our guest rooms were lovely and the bridal sweet was gorgeous and spacious.Cynthia at the banquet end was a pleasure to work with Kathy was part of the kitchen staff,she is our absolute favorite staff member. She made sure everything went smoothly . Our guest rooms were lovely and the bridal sweet was gorgeous and spacious. -
Quality of service
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Talika Sent on 02/12/20172.8 out of 5 rating
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Quality of service 3 out of 5 rating
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Response time 2 out of 5 rating
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Professionalism 3 out of 5 rating
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Value 3 out of 5 rating
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Flexibility 3 out of 5 rating
Overall nice venue. Constantly issues with the banquet coordinator though. Had a really loud party in the next room. Bad for speeches. Staff were great though. Very helpful and professional. Glad we had a deal on the meal cause proteins were very bland. Rest of the food was good. No discount for people who don't drink and my party was about 30% non drinkers. Kids meals were insanely expensive too. Ceremony room was well set up but it was soooo hot in there - especially for November.Overall nice venue. Constantly issues with the banquet coordinator though. Had a really loud party in the next room. Bad for speeches. Staff were great though. Very helpful and professional. Glad we had a deal on the meal cause proteins were very bland. Rest of the food was good. No discount for people who don't drink and my party was about 30% non drinkers. Kids meals were insanely expensive too. Ceremony room was well set up but it was soooo hot in there - especially for November. -
Quality of service
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